diff --git a/docs/web/deployment/support.mdx b/docs/web/deployment/support.mdx
index e107ecf5c..f758cab00 100644
--- a/docs/web/deployment/support.mdx
+++ b/docs/web/deployment/support.mdx
@@ -8,10 +8,17 @@ keywords: ["support", "help", "discord", "community"]
 
 ## LanceDB OSS {#oss}
 
-The best place to get help is the
-[Discord community](https://discord.gg/AUEWnJ7Txb), under the relevant
-language channel for Python, TypeScript, or Rust. Asking in the
-language-specific channel reaches both the community and the engineering team.
+For a quick question, the
+[Discord community](https://discord.gg/AUEWnJ7Txb) is fastest -- ask under the
+relevant language channel for Python, TypeScript, or Rust, and you reach both
+the community and the engineering team.
+
+For anything worth keeping searchable for the next person, use GitHub instead:
+
+| | |
+| --- | --- |
+| [GitHub Discussions](https://github.com/lancedb/lancedb/discussions) | Open-ended questions, design questions, "what's the right way to do X" |
+| [GitHub Issues](https://github.com/lancedb/lancedb/issues) | A specific bug, or a feature request |
 
 ## LanceDB Enterprise {#enterprise}