---
title: "Support"
sidebarTitle: "Support"
description: "Where to get help: community Discord for OSS, dedicated support for Enterprise."
icon: circle-question
keywords: ["support", "help", "discord", "community"]
---

## LanceDB OSS {#oss}

For a quick question, the
[Discord community](https://discord.gg/AUEWnJ7Txb) is fastest -- ask under the
relevant language channel for Python, TypeScript, or Rust, and you reach both
the community and the engineering team.

For anything worth keeping searchable for the next person, use GitHub instead:

| | |
| --- | --- |
| [GitHub Discussions](https://github.com/lancedb/lancedb/discussions) | Open-ended questions, design questions, "what's the right way to do X" |
| [GitHub Issues](https://github.com/lancedb/lancedb/issues) | A specific bug, or a feature request |

## LanceDB Enterprise {#enterprise}

<Badge color="red">Enterprise</Badge> Contact your support team directly at
[support@lancedb.com](mailto:support@lancedb.com) for dedicated assistance.

## What to include {#what-to-include}

A faster answer usually depends on the same handful of details:

| | |
| --- | --- |
| SDK and version | `lancedb.__version__` (Python), `package.json` (TypeScript), the crate version (Rust) |
| Connection type | embedded path, or a `db://` deployment |
| The exact error | full traceback or error message, not a paraphrase |
| A minimal repro | the smallest table schema and call that reproduces it |