---
title: "Troubleshooting"
sidebarTitle: "Troubleshooting"
description: "Tips for troubleshooting basic LanceDB issues."
icon: "tools"
---

## Frequently-asked questions {#frequently-asked-questions}

For commonly asked questions about LanceDB, please refer to our [FAQ section](/faq).

## Getting technical support {#getting-technical-support}

If you're using LanceDB OSS, the best place to get help is in our
[Discord community](https://discord.gg/AUEWnJ7Txb),
under the relevant language channel for Python, TypeScript, or Rust.
By asking in the language-specific channel, you can get help from the community
and our engineering team.

If you are a LanceDB Enterprise user, please contact our support team at [support@lancedb.com](mailto:support@lancedb.com) for dedicated assistance. 

## General issues {#general-issues}

### Slow or unexpected query results {#slow-or-unexpected-query-results}

If you have slow queries or unexpected query results, it can be helpful to
print the resolved query plan. 

LanceDB provides two powerful tools for query analysis and optimization: `explain_plan` and `analyze_plan`.

Read the full guides on [Explain](/search/explain) and [Explain Analyze](/search/explain-analyze).

### The Python multiprocessing module {#the-python-multiprocessing-module}
Multiprocessing with `fork` is not supported. You should use `spawn` instead.