---
title: "Support"
sidebarTitle: "Support"
description: "Where to get help: community Discord for OSS, dedicated support for Enterprise."
icon: circle-question
keywords: ["support", "help", "discord", "community"]
---

## LanceDB OSS {#oss}

The best place to get help is the
[Discord community](https://discord.gg/AUEWnJ7Txb), under the relevant
language channel for Python, TypeScript, or Rust. Asking in the
language-specific channel reaches both the community and the engineering team.

## LanceDB Enterprise {#enterprise}

<Badge color="red">Enterprise</Badge> Contact your support team directly at
[support@lancedb.com](mailto:support@lancedb.com) for dedicated assistance.

## What to include {#what-to-include}

A faster answer usually depends on the same handful of details:

| | |
| --- | --- |
| SDK and version | `lancedb.__version__` (Python), `package.json` (TypeScript), the crate version (Rust) |
| Connection type | embedded path, or a `db://` deployment |
| The exact error | full traceback or error message, not a paraphrase |
| A minimal repro | the smallest table schema and call that reproduces it |