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lancedb/docs/web/deployment/support.mdx
T
Brendan Clement 06aa526ae1 docs: correct data workflows, SQL and operations (#4534)
This PR is part of the documentation revamp. Once the full set of PRs is
merged, we’ll publish the combined site to staging for review before
updating docs.lancedb.com.

The curation, SQL and operations pages contain outdated claims and
examples that do not reliably work as written.

This corrects those pages against the reviewed SDK and local server
evidence, including prepared statements, background jobs, cleanup and
monitoring. Integration guides are grouped with their examples in #4533.

Function and Secret-object documentation stays unpublished until its
release. The two Function pages are listed in `.mintignore` and left out
of the navigation, and the sections about them on other pages are MDX
comments.

Stacked on #4533. Each MDX file has one PR owner. Rebase onto main after
#4533 is squash-merged.

Local assembly, Mint validation and link checks pass, and the assembled
site shows no Function or Secret-object content. A local release
rehearsal that uncomments the drafts and restores the navigation also
passes. Hold publication until this PR and lancedb/sophon#8688 are on
`main`.
2026-10-15 14:57:20 -07:00

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---
title: "Support"
sidebarTitle: "Support"
description: "Where to get help: community Discord for OSS, dedicated support for Enterprise."
icon: circle-question
keywords: ["support", "help", "discord", "community"]
---
## LanceDB OSS {#oss}
For a quick question, the
[Discord community](https://discord.gg/AUEWnJ7Txb) has channels for
Python, TypeScript and Rust where you can ask the community for help.
Use GitHub for discussions and issues that others can search and follow:
| | |
| --- | --- |
| [GitHub Discussions](https://github.com/lancedb/lancedb/discussions) | Open-ended questions, design questions, "what's the right way to do X" |
| [GitHub Issues](https://github.com/lancedb/lancedb/issues) | A specific bug, or a feature request |
## LanceDB Enterprise {#enterprise}
<Badge color="red">Enterprise</Badge> Contact your support team directly at
[support@lancedb.com](mailto:support@lancedb.com) for dedicated assistance.
## What to include {#what-to-include}
A faster answer usually depends on the same handful of details:
| | |
| --- | --- |
| SDK and version | `lancedb.__version__` (Python), `package.json` (TypeScript), the crate version (Rust) |
| Connection type | embedded path, or a `db://` deployment |
| The exact error | full traceback or error message, not a paraphrase |
| A minimal repro | the smallest table schema and call that reproduces it |