Files
lancedb/docs/web/deployment/support.mdx
T
Jack YeandBrendan Clement 47b7babc08 docs: bring the open-source documentation into this repository (#4122)
Move the public website pages into `docs/web` beside the SDK, with
shared navigation and executable example sources in `docs/web-tests`.
The combined website is assembled by
[lancedb/docs#355](https://github.com/lancedb/docs/pull/355), with six
Enterprise replacements from
[lancedb/sophon#7681](https://github.com/lancedb/sophon/pull/7681).

This includes Function guidance, runnable Quickstarts, regenerated
snippets, production contact/demo fixes, the legacy SQL route, and the
LeRobot redirect. LeRobot remains attributed to Geneva; all 34 Geneva
pages remain in the docs repository until Function officially launches.

Materialized-view guidance follows the full rebuild refresh introduced
by #4373: local refresh writes the complete result, has no `full`
argument, supports `source_version`, and no longer requires stable row
IDs. Deployment SQL refresh options and stable-ID setup are qualified by
version/configuration. Function input guidance distinguishes ordinary
stored columns from computed inputs supported by newer deployments.

**Validation:** independently accepted local checks include 95 Python
tests (real Enterprise excluded), eight TypeScript tests, Rust
Quickstart, snippet parity, typos, deterministic assembly, Mint
validation and links/anchors/redirects. The combined baseline retains
all 181 production routes and 17 legacy redirects. Examples ran locally
against source-built Python SDK 0.40.0b13; existing GitHub workflows do
not run `docs/web-tests`. New main at `069b2f7d` is 0.41.0b0 and adds
computed Function inputs; that SDK was not exercised by the accepted
tests. Latest prose corrections receive focused site validation.

**Merge/rollout:** merge this and #7681 before #355's combined CI, which
reads producer `main`. This is migration infrastructure: section
overlays, source-owned skills and automatic versioned paired releases
remain follow-ups. The current manual publisher is transitional. Hosted
validation, a supported SDK/Enterprise release pair and a real
Enterprise walkthrough remain pending.

Production Mintlify watches `lancedb/docs:deploy-freeze`, directory
`docs`; preserve that source through review. The separate SDK GitHub
Pages reference workflow rebuilds on main merges.

**Updated-head CI (9a50f8db):**
[Typos](https://github.com/lancedb/lancedb/actions/runs/37654185443/job/112904990558),
[PR
title](https://github.com/lancedb/lancedb/actions/runs/37654179507/job/112904974595)
and
[Aikido](https://app.aikido.dev/featurebranch/scan/215386145?groupId=74229)
pass. Critical findings in the example lockfiles were patched: all Sharp
copies use 0.35.5, protobufjs 7.6.6, tar 7.5.22, quinn-proto 0.11.19,
zerovec 0.11.8 and zerovec-derive 0.11.6. The SDK's product dependencies
are unchanged. The revised lockfiles pass eight TypeScript examples,
HuggingFace decode/resize/crop/rescale/normalize plus AVIF roundtrip,
and Rust Quickstart. Aikido passing does not mean every advisory is
cleared; npm still reports 29 high and five moderate advisories in the
example dependency graph. No scanner bypass or suppression was added.

The Function prose correction passes combined/standalone Mint,
deterministic assembly, routes and assets. The revised 325-file site
checksum is
`175bec06864abb400dd292e667ba93448c0479b8359fd7bf6146afabf9040647`. This
PR remains open for independent review; further merges are on hold.

---------

Co-authored-by: Brendan Clement <brendan.clement@lancedb.com>
2026-10-07 11:15:00 -07:00

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---
title: "Support"
sidebarTitle: "Support"
description: "Where to get help: community Discord for OSS, dedicated support for Enterprise."
icon: circle-question
keywords: ["support", "help", "discord", "community"]
---
## LanceDB OSS {#oss}
For a quick question, the
[Discord community](https://discord.gg/AUEWnJ7Txb) is fastest -- ask under the
relevant language channel for Python, TypeScript, or Rust, and you reach both
the community and the engineering team.
For anything worth keeping searchable for the next person, use GitHub instead:
| | |
| --- | --- |
| [GitHub Discussions](https://github.com/lancedb/lancedb/discussions) | Open-ended questions, design questions, "what's the right way to do X" |
| [GitHub Issues](https://github.com/lancedb/lancedb/issues) | A specific bug, or a feature request |
## LanceDB Enterprise {#enterprise}
<Badge color="red">Enterprise</Badge> Contact your support team directly at
[support@lancedb.com](mailto:support@lancedb.com) for dedicated assistance.
## What to include {#what-to-include}
A faster answer usually depends on the same handful of details:
| | |
| --- | --- |
| SDK and version | `lancedb.__version__` (Python), `package.json` (TypeScript), the crate version (Rust) |
| Connection type | embedded path, or a `db://` deployment |
| The exact error | full traceback or error message, not a paraphrase |
| A minimal repro | the smallest table schema and call that reproduces it |