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lancedb/docs/web/troubleshooting.mdx
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Jack Ye b21fb2a4dc docs: bring the open-source documentation into this repository
The pages describing this code lived in lancedb/docs, a repository with ten
stars that neither contributing guide mentioned. A user who hit a wrong page
while reading the source had to find a separate, near-invisible repository to
fix it. These 102 pages now sit beside the code, and a documentation fix is a
pull request in the repository the reader already had open.

`docs/web` is a complete Mintlify site: `cd docs/web && mint dev` serves it with
no other checkout. Enterprise pages stay private and are merged in when the
published site is assembled, so links into them do not resolve here — every
open-source page does.

`docs/web-tests` holds the tests the code examples are extracted from. They ran
against a published wheel before; here they can run against this repository's
own SDK, so an example that stops compiling fails the pull request that broke
it rather than being noticed later.

Both directories sit beside `docs/src` and are invisible to it: mkdocs reads
`docs_dir: src`, so the SDK reference builds and deploys exactly as before.
2026-09-02 21:09:30 -07:00

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---
title: "Troubleshooting"
sidebarTitle: "Troubleshooting"
description: "Tips for troubleshooting basic LanceDB issues."
icon: "tools"
---
## Frequently-asked questions {#frequently-asked-questions}
For commonly asked questions about LanceDB, please refer to our [FAQ section](/faq).
## Getting technical support {#getting-technical-support}
If you're using LanceDB OSS, the best place to get help is in our
[Discord community](https://discord.gg/AUEWnJ7Txb),
under the relevant language channel for Python, TypeScript, or Rust.
By asking in the language-specific channel, you can get help from the community
and our engineering team.
If you are a LanceDB Enterprise user, please contact our support team at [support@lancedb.com](mailto:support@lancedb.com) for dedicated assistance.
## General issues {#general-issues}
### Slow or unexpected query results {#slow-or-unexpected-query-results}
If you have slow queries or unexpected query results, it can be helpful to
print the resolved query plan.
LanceDB provides two powerful tools for query analysis and optimization: `explain_plan` and `analyze_plan`.
Read the full guide on [Query Optimization](/search/optimize-queries/).
### The Python multiprocessing module {#the-python-multiprocessing-module}
Multiprocessing with `fork` is not supported. You should use `spawn` instead.