Files
lancedb/docs/web/deployment/support.mdx
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Jack YeandClaude Sonnet 5 de95ed3f6d docs: overhaul curation, feature engineering, security and deployment guides (#4748)
A broad documentation pass across the areas LanceDB Enterprise and
Embedded
diverge on most:

**Data Curation** -- GPU Function execution, Slurm scheduling (and what
Slurm is, for readers new to it), blob late materialization as its own
page, joins, aggregation/profiling, sampling, near-duplicate detection,
chunking, distributed shuffle, and IVF-partition clustering.

**Feature Engineering** -- computed columns and materialized views,
restructured to lead with the Function-based path and show the SQL form
side by side with Python throughout; a single Auto Refresh page instead
of
duplicating scheduling details on every refresh page; adaptive
execution;
checkpointing; GPU and Slurm placement for refresh workers; a Training
Cache page for the PyTorch data loader's automatic cache benefit.

**Security & Governance** -- an Audit Log reference (schema, access,
grants), Secrets promoted to an ordinary catalog object with their own
SQL
DDL and a vending/rotation guide, and privilege-table fixes verified
against the authorization source.

**Deployment & Maintenance** -- Horizontal Scaling and OpenTelemetry
moved
into a real Deployment area; Automated Cleanup folded into Intelligent
Auto-Maintenance (every other maintenance decision already lived there);
RTE Compaction and Advanced Conflict Resolution documented in depth.

**Landing page** -- the Enterprise feature comparison table reorganized
(several redundant or stale rows removed, several new areas added), and
the
"why Enterprise" bullets replaced with ones tied to a concrete page
(Performance, Scale, Fault tolerance, Multicloud deployment, Simplify
operations) instead of vague promises.

Plus a full pass addressing lancedb-gatekeeper's review: a real
test-safety
bug (a quickstart test could silently overwrite and delete a
deployment's
own `frames` table), a fabricated SQL statement with no backing
implementation, an actual dedup-guarantee bug in `take_row_ids`, and
dozens
of documentation-accuracy fixes verified against source rather than
taken
on faith -- each either fixed, or left with an explicit note on why it
needs a feature or deployment owner's sign-off instead of being guessed
at.

🤖 Generated with [Claude Code](https://claude.com/claude-code)

https://claude.ai/code/session_018PXMCbRH6i5w47TsjeEUMT

---------

Co-authored-by: Claude Sonnet 5 <noreply@anthropic.com>
2026-11-03 16:17:24 -08:00

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---
title: "Support"
sidebarTitle: "Support"
description: "Where to get help: community Discord and email for LanceDB Embedded, dedicated support for LanceDB Enterprise."
icon: circle-question
keywords: ["support", "help", "discord", "community"]
---
## LanceDB Embedded {#oss}
For a quick question, the
[Discord community](https://discord.gg/AUEWnJ7Txb) has channels for
Python, TypeScript and Rust where you can ask the community for help.
Use GitHub for discussions and issues that others can search and follow:
| | |
| --- | --- |
| [GitHub Discussions](https://github.com/lancedb/lancedb/discussions) | Open-ended questions, design questions, "what's the right way to do X" |
| [GitHub Issues](https://github.com/lancedb/lancedb/issues) | A specific bug, or a feature request |
For anything the community can't resolve, email
[support@lancedb.com](mailto:support@lancedb.com).
### What to include {#what-to-include}
A faster answer usually depends on the same handful of details, whether you
post in Discord or email:
| | |
| --- | --- |
| SDK and version | `lancedb.__version__` (Python), `package.json` (TypeScript), the crate version (Rust) |
| Connection type | embedded path, or a `db://` deployment |
| The exact error | full traceback or error message, not a paraphrase |
| A minimal repro | the smallest table schema and call that reproduces it |
## LanceDB Enterprise {#enterprise}
Talk to your account executive, file a support ticket, or reach the LanceDB
support and engineering team directly for dedicated assistance.