Make `pull_timeline` check tombstones by default. Otherwise, we'd be
recreating timelines if the order between creation and deletion got
mixed up, as seen in #11838.
Fixes#11838.
## Problem
Currently there is a memory leak, in that finished safekeeper
reconciliations leave a cancellation token behind which is never cleaned
up.
## Summary of changes
The change adds cleanup after finishing of a reconciliation. In order to
ensure we remove the correct cancellation token, and we haven't raced
with another reconciliation, we introduce a `TokenId` counter to tell
tokens apart.
Part of https://github.com/neondatabase/neon/issues/11670
## Problem
SK timeline creations were skipped for imported timelines since we
didn't know the correct start LSN
of the timeline at that point.
## Summary of changes
Created imported timelines on the SK as part of the import finalize
step.
We use the last record LSN of shard 0 as the start LSN for the
safekeeper timeline.
Closes https://github.com/neondatabase/neon/issues/11569
## Problem
During deployment drains/fills, we often see the storage controller
giving up on warmups after 20 seconds, when the warmup is nearly
complete (~90%). This can cause latency spikes for migrated tenants if
they block on layer downloads.
Touches https://github.com/neondatabase/cloud/issues/26193.
## Summary of changes
Increase the drain and fill secondary warmup timeout from 20 to 30
seconds.
## Problem
`switch_timeline_membership` is implemented on safekeeper's server side,
but the is missing in the client.
- Part of https://github.com/neondatabase/neon/issues/11823
## Summary of changes
- Add `switch_timeline_membership` method to `SafekeeperClient`
## Problem
When aborting a split, the code accidentally removes all other tenant
shards from the in-memory map that have the same shard count as the
aborted split, causing "tenant not found" errors. It will recover on a
storcon restart, when it loads the persisted state. This issue has been
present for at least a year.
Resolves https://github.com/neondatabase/cloud/issues/28589.
## Summary of changes
Only remove shards belonging to the relevant tenant when aborting a
split.
Also adds a regression test.
This patch contains some fixes of issues I ran into for #11712:
* make `pull_timeline` return success for timeline that already exists.
This follows general API design of storage components: API endpoints are
retryable and converge to a status code, instead of starting to error.
We change the `pull_timeline`'s return type a little bit, because we
might not actually have a source sk to pull from. Note that the fix is
not enough, there is still a race when two `pull_timeline` instances
happen in parallel: we might try to enter both pulled timelines at the
same time. That can be fixed later.
* make `pull_timeline` support one safekeeper being down. In general, if
one safekeeper is down, that's not a problem. the added comment explains
a potential situation (found in the `test_lagging_sk` test for example)
* don't log very long errors when computes try to connect to safekeepers
that don't have the timeline yet, if `allow_timeline_creation` is false.
That flag is enabled when a sk connection string with generation numbers
is passed to the compute, so we'll hit this code path more often. E.g.
when a safekeeper missed a timeline creation, but the compute connects
to it first before the `pull_timeline` gets requested by the storcon
reconciler: this is a perfectly normal situation. So don't log the whole
error backtrace, and don't log it on the error log level, but only on
info.
part of #11670
## Problem
In #11727 I overlooked the case of multiple attached locations for shard
0.
I misread the code and thought `create_one` acts on one location, but it
actually acts on one _shard_, which is potentially multiple locations.
This was not a regression, but it meant that the fix was incomplete.
## Summary of changes
- In `create_one`, when updating shard zero, have any "other" locations
use the initdb from shard 0
Right now we only support running one reconciliation per safekeeper.
This is of course usually way below of what a safekeeper can do.
Therefore, introduce a semaphore and spawn the tasks asynchronously as
they come in.
Part of #11670
## Problem
In princple, pageservers with different postgres binaries might generate
different initdbs, resulting in inconsistency between shards. To avoid
that, we should have shard 0 generate the initdb and other shards re-use
it.
Fixes: https://github.com/neondatabase/neon/issues/11340
## Summary of changes
- For shards with index greater than zero, set
`existing_initdb_timeline_id` in timeline creation to consume the
existing initdb rather than creating a new one
## Problem
Broker supports only HTTP, no HTTPS
- Closes: https://github.com/neondatabase/cloud/issues/27492
## Summary of changes
- Add `listen_https_addr`, `ssl_key_file`, `ssl_cert_file`,
`ssl_cert_reload_period` arguments to storage broker
- Make `listen_addr` argument optional
- Listen https in storage broker
- Support https for storage broker request in neon_local
- Add `use_https_storage_broker_api` option to NeonEnvBuilder
## Problem
Shard splits break timeline imports.
## Summary of Changes
Ensure mutual exclusion for imports and shard splits.
On the shard split code path:
1. Right before shard splitting, check the database to ensure that
no-import is on-going for the tenant. Exclusion is guaranteed because
this validation is done while holding the exclusive tenant lock.
Timeline creation (and import creation implicitly) requires a shared
tenant lock.
2. When selecting a shard to split, use the in-mem state to exclude
shards with an on-going import. This is opportunistic since an import
might start after the check, but allows shard splits to make progres
instead of continously retrying to split the same shard.
On the timeline creation code path:
1. Check the in-memory splitting flag on all shards of the tenant. If
any of them are splitting, error out asking the client to retry. On the
happy path this is not required, due to the tenant lock set-up described
above, but it covers the case where we restart with a pending
shard-split.
Closes https://github.com/neondatabase/neon/issues/11567
## Problem
In https://github.com/neondatabase/neon/pull/11345 coordination of
imports moved to the storage controller.
It involves notifying cplane when the import has been completed by
calling an idempotent endpoint.
If the storage controller shuts down in the middle of finalizing an
import, it would never be retried.
## Summary of changes
Reconcile imports at start-up by fetching the complete imports from the
database and spawning a background
task which notifies cplane.
Closes: https://github.com/neondatabase/neon/issues/11570
## Problem
We saw the following scenario in staging:
1. Pod A starts up. Becomes leader and steps down the previous pod
cleanly.
2. Pod B starts up (deployment).
3. Step down request from pod B to pod A times out. Pod A did not manage
to stop its reconciliations within 10 seconds and exited with return
code 1
([code](7ba8519b43/storage_controller/src/service.rs (L8686-L8702))).
4. Pod B marks itself as the leader and finishes start-up
5. k8s restarts pod A
6. k8s marks pod B as ready
7. pod A sends step down request to pod A - this succeeds => pod A is
now the leader
8. k8s kills pod A because it thinks pod B is healthy and pod A is part
of the old replica set
We end up in a situation where the only pod we have (B) is stepped down
and attempts to forward requests to a leader that doesn't exist. k8s
can't detect that pod B is in a bad state since the /status endpoint
simply returns 200 hundred if the pod is running.
## Summary of changes
This PR includes a number of robustness improvements to the leadership
protocol:
* use a single step down task per controller
* add a new endpoint to be used as k8s liveness probe and check
leadership status there
* handle restarts explicitly (i.e. don't step yourself down)
* increase the step down retry count
* don't kill the process on long step down since k8s will just restart
it
## Problem
Pageservers notify control plane directly when a shard import has
completed.
Control plane has to download the status of each shard from S3 and
figure out if everything is truly done,
before proceeding with branch activation.
Issues with this approach are:
* We can't control shard split behaviour on the storage controller side.
It's unsafe to split
during import.
* Control plane needs to know about shards and implement logic to check
all timelines are indeed ready.
## Summary of changes
In short, storage controller coordinates imports, and, only when
everything is done, notifies control plane.
Big rocks:
1. Store timeline imports in the storage controller database. Each
import stores the status of its shards in the database.
We hook into the timeline creation call as our entry point for this.
2. Pageservers get a new upcall endpoint to notify the storage
controller of shard import updates.
3. Storage controller handles these updates by updating persisted state.
If an update finalizes the import,
then poll pageservers until timeline activation, and, then, notify the
control plane that the import is complete.
Cplane side change with new endpoint is in
https://github.com/neondatabase/cloud/pull/26166
Closes https://github.com/neondatabase/neon/issues/11566
In tests and when one safekeeper is down in small regions, we need to
contend with one or two safekeepers. Before, we gave an error in
`safekeepers_for_new_timeline`. Now we just silently allow the timeline
to be created on one or two safekeepers.
Part of #9011
This delivers some additional fixes and improvements to storcon managed
safekeeper timelines:
* use `i32::MAX` for the generation number of timeline deletion
* start the generation for new timelines at 1 instead of 0: this ensures
that the other components actually are generation enabled
* fix database operations we use for metrics
* use join in list_pending_ops to prevent the classical ORM issue where
one does many db queries
* use enums in `test_storcon_create_delete_sk_down`. we are adding a
second parameter, and having two bool parameters is weird.
* extend `test_storcon_create_delete_sk_down` with a test of whole
tenant deletion. this hasn't been tested before.
* remove some redundant logging contexts
* Don't require mutable access to the service lock for scheduling
pending ops in memory. In order to pull this off, create reconcilers
eagerly. The advantage is that we don't need mutable access to the
service lock that way any more.
Part of #9011
---------
Co-authored-by: Arseny Sher <sher-ars@yandex.ru>
We have already migrated the storage controller to
`--control-plane-url`, added in #11173. The new param was added to
support also safekeeper specific endpoints. See the docs changes in
#11195 for further details.
Part of #11163
## Problem
The `pagebench` benchmarks set up an initial dataset by creating a
template tenant, copying the remote storage to a bunch of new tenants,
and attaching them to Pageservers.
In #11420, we found that
`test_pageserver_characterize_throughput_with_n_tenants` had degraded
performance because it set a custom tenant config in Pageservers that
was then replaced with the default tenant config by the storage
controller.
The initial fix was to register the tenants directly in the storage
controller, but this created the tenants with generation 1. This broke
`test_basebackup_with_high_slru_count`, where the template tenant was at
generation 2, leading to all layer files at generation 2 being ignored.
Resolves#11485.
Touches #11381.
## Summary of changes
This patch addresses both test issues by modifying `attach_hook` to also
take a custom tenant config. This allows attaching tenants to
Pageservers from pre-existing remote storage, specifying both the
generation and tenant config when registering them in the storage
controller.
## Problem
We need to export some metrics about certs/connections to configure
alerts and make sure that all HTTP requests are gone before turning
https-only mode on.
- Closes: https://github.com/neondatabase/cloud/issues/25526
## Summary of changes
- Add started connection and connection error metrics to http/https
Server.
- Add certificate expiration time and reload metrics to
ReloadingCertificateResolver.
## Problem
The graceful leadership transfer process involves calling step_down on
the old controller, but this was not waiting for shard splits to
complete, and the new controller could therefore end up trying to abort
a shard split while it was still going on.
We mitigated this already in #11256 by avoiding the case where shard
split completion would update the database incorrectly, but this was a
fragile fix because it assumes that is the only problematic part of the
split running concurrently.
Precursors:
- #11290
- #11256Closes: #11254
## Summary of changes
- Hold the reconciler gate from shard splits, so that step_down will
wait for them. Splits should always be fairly prompt, so it is okay to
wait here.
- Defense in depth: if step_down times out (hardcoded 10 second limit),
then fully terminate the controller process rather than letting it
continue running, potentially doing split-brainy things. This makes
sense because the new controller will always declare itself leader
unilaterally if step_down fails, so leaving an old controller running is
not beneficial.
- Tests: extend
`test_storage_controller_leadership_transfer_during_split` to separately
exercise the case of a split holding up step_down, and the case where
the overall timeout on step_down is hit and the controller terminates.
## Problem
The current stripe size of 256 MB is a bit large, and can cause load
imbalances across shards. A stripe size of 16 MB appears more reasonable
to avoid hotspots, although we don't see evidence of this in benchmarks.
Resolves https://github.com/neondatabase/cloud/issues/25634.
Touches https://github.com/neondatabase/cloud/issues/21870.
## Summary of changes
* Change the default stripe size to 16 MB.
* Remove `ShardParameters::DEFAULT_STRIPE_SIZE`, and only use
`pageserver_api::shard::DEFAULT_STRIPE_SIZE`.
* Update a bunch of tests that assumed a certain stripe size.
## Problem
Storcon will not start up if `use_https` is on and there are some
pageservers or safekeepers without https port in the database. Metrics
"how many nodes with https we have in DB" will help us to make sure that
`use_https` may be turned on safely.
- Part of https://github.com/neondatabase/cloud/issues/25526
## Summary of changes
- Add `storage_controller_https_pageserver_nodes`,
`storage_controller_safekeeper_nodes` and
`storage_controller_https_safekeeper_nodes` Prometheus metrics.
## Problem
`tenant_import`, used to import an existing tenant from remote storage
into a storage controller for support and debugging, assumed
`DEFAULT_STRIPE_SIZE` since this can't be recovered from remote storage.
In #11168, we are changing the stripe size, which will break
`tenant_import`.
Resolves#11175.
## Summary of changes
* Add `stripe_size` to the tenant manifest.
* Add `TenantScanRemoteStorageShard::stripe_size` and return from
`tenant_scan_remote` if present.
* Recover the stripe size during`tenant_import`, or fall back to 32768
(the original default stripe size).
* Add tenant manifest compatibility snapshot:
`2025-04-08-pgv17-tenant-manifest-v1.tar.zst`
There are no cross-version concerns here, since unknown fields are
ignored during deserialization where relevant.
## Problem
`test_scrubber_tenant_snapshot` is flaky with `request was dropped`
errors. More details are in the issue.
- Closes: https://github.com/neondatabase/neon/issues/11278
## Summary of changes
- Disable shard scheduling during pageservers restart
- Add `reconcile_until_idle` in the end of the test
## Problem
There are some places in the code where we create `reqwest::Client`
without providing SSL CA certs from `ssl_ca_file`. These will break
after we enable TLS everywhere.
- Part of https://github.com/neondatabase/cloud/issues/22686
## Summary of changes
- Support `ssl_ca_file` in storage scrubber.
- Add `use_https_safekeeper_api` option to safekeeper to use https for
peer requests.
- Propagate SSL CA certs to storage_controller/client, storcon's
ComputeHook, PeerClient and maybe_forward.
Adds a test `test_storcon_create_delete_sk_down` which tests the
reconciler and pending op persistence if faced with a temporary
safekeeper downtime during timeline creation or deletion. This is in
contrast to `test_explicit_timeline_creation_storcon`, which tests the
happy path.
We also do some fixes:
* timeline and tenant deletion http requests didn't expect a body, but
`()` sent one.
* we got the tenant deletion http request's return type wrong: it's
supposed to be a hash map
* we add some logging to improve observability
* We fix `list_pending_ops` which had broken code meant to make it
possible to restrict oneself to a single pageserver. But diesel doesn't
support that sadly, or at least I couldn't figure out a way to make it
work. We don't need that functionality, so remove it.
* We add an info span to the heartbeater futures with the node id, so
that there is no context-free msgs like "Backoff: waiting 1.1 seconds
before processing with the task" in the storcon logs. we could also add
the full base url of the node but don't do it as most other log lines
contain that information already, and if we do duplication it should at
least not be verbose. One can always find out the base url from the node
id.
Successor of #11261
Part of #9011
The leadership transfer protocol between storage controller instances is
as follows, listing the steps for the new pod:
The new pod does these things:
1. new pod comes online. looks in database if there is a leader. if
there is, it asks that leader to step down.
2. the new pod does some operations to come online. they should be
fairly short timed, but it's not zero.
3. the new pod updates the leader entry in the database.
The old pod, once it gets the step down request, changes its internal
state to stepped down. It treats all incoming requests specially now:
instead of processing, it wants to forward them to the new pod. The
forwarding however only works if the new pod is online already, so
before forwarding it reads from the db for a leader (also to get the
address to forward to in the first place).
If the new pod is not online yet, i.e. during step 2 above, the old pod
might legitimately land in the branch which this patch is editing: the
leader in the database is a stepped down instance.
Before, we've returned a `ApiError::InternalServerError`, but that would
print the full backtrace plus an error log. With this patch, we cut down
on the noise, as it's an expected situation to have a short storcon
downtime while we are cutting over to the new instance. A
`ResourceUnavailable` error is not just more fitting, it also doesn't
print a backtrace once encountered, and only prints on the INFO log
level (see `api_error_handler` function).
Fixes#11320
cc #8954
## Problem
Previously, if the observed state was refreshed and matching the intent,
we wouldn't send
a compute notification. This is unsafe. There's no guarantee that the
location landed on the
pageserver _and_ a compute notification for it was delivered.
See
https://github.com/neondatabase/neon/issues/11291#issuecomment-2743205411
for one such example.
## Summary of changes
Add a reproducer and notify the compute if the correct observed state
required a refresh.
Closes https://github.com/neondatabase/neon/issues/11291
We keep the practice of keeping the compiler up to date, pointing to the
latest release. This is done by many other projects in the Rust
ecosystem as well.
[Announcement blog
post](https://blog.rust-lang.org/2025/04/03/Rust-1.86.0.html).
Prior update was in #10914.
Right now we start safekeeper node ids at 0. However, other code treats
0 as invalid (see #11407). We decided on latter. Therefore, make the
register python tests register safekeepers starting at node id 1 instead
of 0, and forbid safekeepers with id 0 from registering.
Context:
https://github.com/neondatabase/neon/pull/11407#discussion_r2024852328
## Problem
close https://github.com/neondatabase/neon/issues/11279
## Summary of changes
* Allow passthrough of other methods in tenant timeline shard0
passthrough of storcon.
* Passthrough mark invisible API in storcon.
---------
Signed-off-by: Alex Chi Z <chi@neon.tech>
## Problem
In #11122, we changed the autosplit behavior to allow repeated and
initial splits. The defaults were set such that they retain the current
production settings (8 shards at 64 GB). However, these defaults don't
really make sense by themselves.
Once we deploy new settings to production, we should change the defaults
to something more reasonable.
## Summary of changes
Changes the following default settings:
* `max_split_shards`: 8 → 16
* `initial_split_threshold`: 64 GB → disabled
* `initial_split_shards`: 8 → 2
## Problem
Followup to https://github.com/neondatabase/neon/pull/10913
Existing chaos injection just does simple cutovers to secondary
locations. Let's also exercise code for doing graceful migrations. This
should implicitly test how such migrations cope with overlapping with
service restarts.
## Summary of changes
This PR contains a bunch of smaller followups and fixes of the original
PR #11058. most of these implement suggestions from Arseny:
* remove `Queryable, Selectable` from `TimelinePersistence`: they are
not needed.
* no `Arc` around `CancellationToken`: it itself is an arc wrapper
* only schedule deletes instead of scheduling excludes and deletes
* persist and delete deletion ops
* delete rows in timelines table upon tenant and timeline deletion
* set `deleted_at` for timelines we are deleting before we start any
reconciles: this flag will help us later to recognize half-executed
deletions, or when we crashed before we could remove the timeline row
but after we removed the last pending op (handling these situations are
left for later).
Part of #9011
## Problem
While working on bulk import, I want to use the `control-plane-url` flag
for a different request.
Currently, the local compute hook is used whenever no control plane is
specified in the config.
My test requires local compute notifications and a configured
`control-plane-url` which isn't supported.
## Summary of changes
Add a `use-local-compute-notifications` flag. When this is set, we use
the local flow regardless of other config values.
It's enabled by default in neon_local and disabled by default in all
other envs. I had to turn the flag off in tests
that wish to bypass the local flow, but that's expected.
---------
Co-authored-by: Arpad Müller <arpad-m@users.noreply.github.com>
## Problem
- We need to support multiple SSL CA certificates for graceful root CA
certificate rotation.
- Closes: https://github.com/neondatabase/cloud/issues/25971
## Summary of changes
- Parses `ssl_ca_file` as a pem bundle, which may contain multiple
certificates. Single pem cert is a valid pem bundle, so the change is
backward compatible.
## Problem
- Part of https://github.com/neondatabase/neon/issues/11113
- Building a new `reqwest::Client` for every request is expensive
because it parses CA certs under the hood. It's noticeable in storcon's
flamegraph.
## Summary of changes
- Reuse one `reqwest::Client` for all API calls to avoid parsing CA
certificates every time.
## Problem
Issue https://github.com/neondatabase/neon/issues/11254 describes a case
where restart during a shard split can result in a bad end state in the
database.
## Summary of changes
- Add a reproducer for the issue
- Tighten an existing safety check around updated row counts in
complete_shard_split
## Problem
SSL certs are loaded only during start up. It doesn't allow the rotation
of short-lived certificates without server restart.
- Closes: https://github.com/neondatabase/cloud/issues/25525
## Summary of changes
- Implement `ReloadingCertificateResolver` which reloads certificates
from disk periodically.
## Problem
Currently, we only split tenants into 8 shards once, at the 64 GB split
threshold. For very large tenants, we need to keep splitting to avoid
huge shards. And we also want to eagerly split at a lower threshold to
improve throughput during initial ingestion.
See
https://github.com/neondatabase/cloud/issues/22532#issuecomment-2706215907
for details.
Touches https://github.com/neondatabase/cloud/issues/22532.
Requires #11157.
## Summary of changes
This adds parameters and logic to enable repeated splits when a tenant's
largest timeline divided by shard count exceeds `split_threshold`, as
well as eager initial splits at a lower threshold to speed up initial
ingestion. The default parameters are all set such that they retain the
current behavior in production (only split into 8 shards once, at 64
GB).
* `split_threshold` now specifies a maximum shard size. When a shard
exceeds it, all tenant shards are split by powers of 2 such that all
tenant shards fall below `split_threshold`. Disabled by default, like
today.
* Add `max_split_shards` to specify a max shard count for autosplits.
Defaults to 8 to retain current behavior.
* Add `initial_split_threshold` and `initial_split_shards` to specify a
threshold and target count for eager splits of unsharded tenants.
Defaults to 64 GB and 8 shards to retain current production behavior.
Because this PR sets `initial_split_threshold` to 64 GB by default, it
has the effect of enabling autosplits by default. This was not the case
previously, since `split_threshold` defaults to None, but it is already
enabled across production and staging. This is temporary until we
complete the production rollout.
For more details, see code comments.
This must wait until #11157 has been deployed to Pageservers.
Once this has been deployed to production, we plan to change the
parameters to:
* `split-threshold`: 256 GB
* `initial-split-threshold`: 16 GB
* `initial-split-shards`: 4
* `max-split-shards`: 16
The final split points will thus be:
* Start: 1 shard
* 16 GB: 4 shards
* 1 TB: 8 shards
* 2 TB: 16 shards
We will then change the default settings to be disabled by default.
---------
Co-authored-by: John Spray <john@neon.tech>
If a tenant gets deleted, delete also all of its timelines. We assume
that by the time a tenant is being deleted, no new timelines are being
created, so we don't need to worry about races with creation in this
situation.
Unlike #11233, which was very simple because it listed the timelines and
invoked timeline deletion, this PR obtains a list of safekeepers to
invoke the tenant deletion on, and then invokes tenant deletion on each
safekeeper that has one or multiple timelines.
Alternative to #11233
Builds on #11288
Part of #9011
## Problem
Pageservers use unencrypted HTTP requests for storage controller API.
- Closes: https://github.com/neondatabase/cloud/issues/25524
## Summary of changes
- Replace hyper0::server::Server with http_utils::server::Server in
storage controller.
- Add HTTPS handler for storage controller API.
- Support `ssl_ca_file` in pageserver.
There is no functional change here. We move safekeeper related code from
`service.rs` to `service/safekeeper_service.rs`, so that safekeeper
related stuff is contained in a single file. This also helps with
preventing `service.rs` from growing even further.
Part of #9011.
PRs #10891 and #10902 have time-bounded the safekeeper heartbeating of
the storage controller. Those timeouts were not meant to be permanent,
but temporary until we figured out the reasons for the safekeeper
heartbeating causing problems.
Now they are better understood and resolved. A comment is
[here](https://github.com/neondatabase/cloud/issues/24396#issuecomment-2679342929),
but most importantly, we've had:
* #10954 to send heartbeats concurrently (before the issue was we sent
them sequentially, so the total time time was number of nodes times time
for timeout to be hit, now the total time is the maximum of all things
we are heartbeating)
* work to actually make heartbeats work and not error, i.e. JWT rollout
for storcon, not sending heartbeats to decomissioned safekeepers,
removal of decomissioned safekeepers from the databases
Part of https://github.com/neondatabase/cloud/issues/25473
Adds a basic test that makes the storcon issue explicit creation of a
timeline on safeekepers (main storcon PR in #11058). It was adapted from
`test_explicit_timeline_creation` from #11002.
Also, do a bunch of fixes needed to get the test work (the API
definitions weren't correct), and log more stuff when we can't create a
new timeline due to no safekeepers being active.
Part of #9011
---------
Co-authored-by: Arseny Sher <sher-ars@yandex.ru>
## Problem
There is a rare race between controller graceful deployment and shard
splitting where we may incorrectly both abort _and_ complete the split
(on different pods), and thereby leave no shards at all in the database.
Related: #11254
## Summary of changes
- In complete_shard_split, refuse to delete anything if child shards are
not found