diff --git a/src/config/src/prebuilt_loader.rs b/src/config/src/prebuilt_loader.rs
index 6579d0bb4b..ef96a4439f 100644
--- a/src/config/src/prebuilt_loader.rs
+++ b/src/config/src/prebuilt_loader.rs
@@ -108,6 +108,27 @@ fn load_prebuilt_config() -> PrebuiltDestinationsConfig {
     load_builtin_config()
 }
 
+/// Prefix that marks system-managed template names. The full reserved set is
+/// `prebuilt_<type>` where `<type>` is one of the registered prebuilt
+/// destination types — see `is_prebuilt_template_name` below.
+pub const PREBUILT_TEMPLATE_PREFIX: &str = "prebuilt_";
+
+/// True only for template names the system actually manages: the name must be
+/// `prebuilt_<type>` where `<type>` is a registered prebuilt destination type
+/// (slack, opsgenie, servicenow, ...).
+///
+/// Lives next to `get_prebuilt_template` so the public API surface
+/// (`handler::http::models`), the service-layer guards
+/// (`service::alerts::templates`), and any future caller all derive the
+/// "is system template" answer from the same source of truth.
+///
+/// User-created templates whose names happen to start with `prebuilt_` but
+/// don't match a registered type stay freely editable and deletable.
+pub fn is_prebuilt_template_name(name: &str) -> bool {
+    name.strip_prefix(PREBUILT_TEMPLATE_PREFIX)
+        .is_some_and(|t| get_prebuilt_template(t).is_some())
+}
+
 /// Get a specific prebuilt template by type (e.g., "slack", "teams", "email")
 pub fn get_prebuilt_template(prebuilt_type: &str) -> Option<Template> {
     let config = load_prebuilt_config();
diff --git a/src/handler/http/models/destinations.rs b/src/handler/http/models/destinations.rs
index 8cdaa7f966..6fdaaf21b0 100644
--- a/src/handler/http/models/destinations.rs
+++ b/src/handler/http/models/destinations.rs
@@ -184,10 +184,15 @@ impl From<meta_dest::Template> for Template {
             meta_dest::TemplateType::Sns => (String::new(), DestinationType::Sns),
         };
 
+        // Shared rule lives in `config::prebuilt_loader` so the HTTP DTO and
+        // the service-layer guards can't drift apart.
+        let is_prebuilt = config::prebuilt_loader::is_prebuilt_template_name(&value.name);
+
         Self {
             name: value.name,
             body: value.body,
             is_default: value.is_default.then_some(true),
+            is_prebuilt,
             template_type,
             title,
         }
@@ -341,6 +346,12 @@ pub struct Template {
     #[serde(rename = "isDefault")]
     #[serde(default)]
     pub is_default: Option<bool>,
+    /// True for system-managed prebuilt templates (those whose name starts
+    /// with `prebuilt_`). The public API refuses updates and deletes for
+    /// these, so the UI should render them as read-only.
+    #[serde(rename = "isPrebuilt")]
+    #[serde(default)]
+    pub is_prebuilt: bool,
     /// Indicates whether the body is
     /// http or email body
     #[serde(rename = "type")]
@@ -456,6 +467,7 @@ mod tests {
             name: "tmpl".to_string(),
             body: "body".to_string(),
             is_default: None,
+            is_prebuilt: false,
             template_type: DestinationType::Http,
             title: String::new(),
         };
@@ -472,6 +484,7 @@ mod tests {
             name: "email_tmpl".to_string(),
             body: "hi".to_string(),
             is_default: Some(true),
+            is_prebuilt: false,
             template_type: DestinationType::Email,
             title: "My Alert".to_string(),
         };
@@ -489,6 +502,7 @@ mod tests {
             name: "s".to_string(),
             body: "b".to_string(),
             is_default: None,
+            is_prebuilt: false,
             template_type: DestinationType::Sns,
             title: String::new(),
         };
diff --git a/src/handler/http/request/alerts/templates.rs b/src/handler/http/request/alerts/templates.rs
index dff8556a9a..a45049cf9d 100644
--- a/src/handler/http/request/alerts/templates.rs
+++ b/src/handler/http/request/alerts/templates.rs
@@ -37,6 +37,9 @@ impl From<TemplateError> for Response {
             TemplateError::DeleteWithDestination(e) => {
                 MetaHttpResponse::conflict(TemplateError::DeleteWithDestination(e))
             }
+            TemplateError::PrebuiltReadOnly(name) => {
+                MetaHttpResponse::forbidden(TemplateError::PrebuiltReadOnly(name))
+            }
             other_err => MetaHttpResponse::bad_request(other_err),
         }
     }
@@ -458,4 +461,22 @@ mod tests {
             StatusCode::INTERNAL_SERVER_ERROR
         );
     }
+
+    #[test]
+    fn test_prebuilt_read_only_is_forbidden() {
+        assert_eq!(
+            status(TemplateError::PrebuiltReadOnly(
+                "prebuilt_slack".to_string()
+            )),
+            StatusCode::FORBIDDEN
+        );
+    }
+
+    #[test]
+    fn test_reserved_name_is_bad_request() {
+        assert_eq!(
+            status(TemplateError::ReservedName("prebuilt_slack".to_string())),
+            StatusCode::BAD_REQUEST
+        );
+    }
 }
diff --git a/src/service/alerts/templates.rs b/src/service/alerts/templates.rs
index f2871fc6c1..18523756a2 100644
--- a/src/service/alerts/templates.rs
+++ b/src/service/alerts/templates.rs
@@ -14,6 +14,12 @@
 // along with this program.  If not, see <http://www.gnu.org/licenses/>.
 
 use config::meta::destinations::{Template, TemplateType};
+// The "is this a system-managed template?" check lives next to
+// `get_prebuilt_template` in `config::prebuilt_loader` so the HTTP model, the
+// service-layer guards below, and any future caller all derive the same
+// answer from one place. Re-exported here as a thin wrapper so existing
+// callers in this module keep working without a long path.
+pub use config::prebuilt_loader::is_prebuilt_template_name;
 
 use crate::{
     common::{
@@ -48,6 +54,18 @@ pub async fn save(
         return Err(TemplateError::EmptyTitle);
     }
 
+    // Canonical `prebuilt_<type>` names are reserved for system-managed
+    // templates: users may not create new templates with one of those names.
+    // Editing existing prebuilt templates IS allowed (lets users tweak the
+    // global default payload); deletion is blocked separately in `delete()`
+    // since destinations may still reference them.
+    // System initializers (`ensure_prebuilt_template`,
+    // `ensure_system_templates`) write through the db layer directly and so
+    // bypass this guard intentionally.
+    if create && is_prebuilt_template_name(&template.name) {
+        return Err(TemplateError::ReservedName(template.name.clone()));
+    }
+
     match db::alerts::templates::get(&template.org_id, &template.name).await {
         Ok(existing) => {
             if create {
@@ -97,6 +115,11 @@ pub async fn list(
 }
 
 pub async fn delete(org_id: &str, name: &str) -> Result<(), TemplateError> {
+    // System prebuilt templates are read-only from the public API; deleting
+    // one would break every destination still referencing it.
+    if is_prebuilt_template_name(name) {
+        return Err(TemplateError::PrebuiltReadOnly(name.to_string()));
+    }
     db::alerts::templates::delete(org_id, name).await?;
     remove_ownership(org_id, "templates", Authz::new(name)).await;
     Ok(())
diff --git a/src/service/db/alerts/templates.rs b/src/service/db/alerts/templates.rs
index 7afe356530..36f350b053 100644
--- a/src/service/db/alerts/templates.rs
+++ b/src/service/db/alerts/templates.rs
@@ -52,6 +52,16 @@ pub enum TemplateError {
     DeleteWithAlert(String),
     #[error("Template not found")]
     NotFound,
+    #[error(
+        "Template '{0}' is a system prebuilt template and cannot be modified or deleted. \
+         Create a copy with a different name to customize it."
+    )]
+    PrebuiltReadOnly(String),
+    #[error(
+        "Template name '{0}' is reserved for system prebuilt templates. \
+         Pick a different name."
+    )]
+    ReservedName(String),
 }
 
 pub async fn get(org_id: &str, name: &str) -> Result<Template, TemplateError> {
diff --git a/web/src/components/ai-assistant/welcome/CapabilityCards.vue b/web/src/components/ai-assistant/welcome/CapabilityCards.vue
index 902464997b..e0bda56441 100644
--- a/web/src/components/ai-assistant/welcome/CapabilityCards.vue
+++ b/web/src/components/ai-assistant/welcome/CapabilityCards.vue
@@ -18,9 +18,9 @@ const emit = defineEmits<{ (e: "select", prompt: string): void }>();
       tabindex="0"
       class="capability-card"
       :data-accent="card.id"
-      @click="emit('select', card.prompt)"
-      @keydown.enter.prevent="emit('select', card.prompt)"
-      @keydown.space.prevent="emit('select', card.prompt)"
+      @click="emit('select', t(`aiAssistant.capabilities.${card.id}.prompt`))"
+      @keydown.enter.prevent="emit('select', t(`aiAssistant.capabilities.${card.id}.prompt`))"
+      @keydown.space.prevent="emit('select', t(`aiAssistant.capabilities.${card.id}.prompt`))"
     >
       <span class="capability-card__glow" aria-hidden="true"></span>
       <div class="capability-card__icon" :class="card.iconBgClass">
diff --git a/web/src/components/ai-assistant/welcome/welcomeContent.ts b/web/src/components/ai-assistant/welcome/welcomeContent.ts
index cf474a8e3d..2812162688 100644
--- a/web/src/components/ai-assistant/welcome/welcomeContent.ts
+++ b/web/src/components/ai-assistant/welcome/welcomeContent.ts
@@ -4,7 +4,7 @@
  */
 
 export interface CapabilityCard {
-  /** i18n key — under aiAssistant.capabilities.<id>.title */
+  /** i18n key — under aiAssistant.capabilities.<id>.{title,description,prompt} */
   id: "query" | "incident" | "dashboard" | "alert";
   /** OIcon registry name */
   icon: string;
@@ -12,8 +12,6 @@ export interface CapabilityCard {
   iconColorClass: string;
   /** Tailwind tinted background class for the icon chip */
   iconBgClass: string;
-  /** Pre-filled prompt to send when the card is clicked */
-  prompt: string;
 }
 
 export const CAPABILITY_CARDS: CapabilityCard[] = [
@@ -22,28 +20,24 @@ export const CAPABILITY_CARDS: CapabilityCard[] = [
     icon: "edit",
     iconColorClass: "tw:text-[#7B61FF]",
     iconBgClass: "tw:bg-[#7B61FF]/10",
-    prompt: "Help me write a query",
   },
   {
     id: "incident",
     icon: "warning",
     iconColorClass: "tw:text-[#F59E0B]",
     iconBgClass: "tw:bg-[#F59E0B]/10",
-    prompt: "Help me investigate an incident",
   },
   {
     id: "dashboard",
     icon: "dashboard",
     iconColorClass: "tw:text-[#10B981]",
     iconBgClass: "tw:bg-[#10B981]/10",
-    prompt: "Help me build a dashboard or panel",
   },
   {
     id: "alert",
     icon: "notifications",
     iconColorClass: "tw:text-[#EF4444]",
     iconBgClass: "tw:bg-[#EF4444]/10",
-    prompt: "Help me create an alert or pipeline",
   },
 ];
 
diff --git a/web/src/components/alerts/AddDestination.vue b/web/src/components/alerts/AddDestination.vue
index 017e271154..522e3da865 100644
--- a/web/src/components/alerts/AddDestination.vue
+++ b/web/src/components/alerts/AddDestination.vue
@@ -155,6 +155,31 @@ along with this program.  If not, see <http://www.gnu.org/licenses/>.
               <div class="tw:mt-2 tw:text-gray-400">Loading destination data...</div>
             </div>
 
+            <!-- Template selector for prebuilt destinations -->
+            <div
+              v-if="
+                formData.destination_type &&
+                formData.destination_type !== 'custom'
+              "
+              class="tw:w-1/2 tw:py-1"
+            >
+              <OSelect
+                data-test="add-destination-prebuilt-template-select"
+                v-model="formData.template"
+                :label="t('alert_destinations.template')"
+                :options="prebuiltTemplateOptions"
+                labelKey="label"
+                valueKey="value"
+                tabindex="0"
+              />
+              <div class="tw:text-xs tw:text-gray-400 tw:mt-1">
+                {{ t('alert_destinations.templateHelp', {
+                  type: getDestinationTypeName(formData.destination_type),
+                  name: defaultPrebuiltTemplateName,
+                }) }}
+              </div>
+            </div>
+
             <!-- Additional Settings for Prebuilt Destinations -->
             <div class="tw:w-full tw:mt-3">
               <div class="tw:font-bold tw:py-1">
@@ -943,6 +968,14 @@ const setupDestinationData = () => {
       // Sensitive fields containing "password", "key", or "token" are NOT saved to metadata for security
 
       prebuiltCredentials.value = credentials;
+
+      // If the saved destination is using the standard prebuilt template,
+      // surface that as the "Default" option in the dropdown rather than
+      // the raw `prebuilt_<type>` name, so create and edit look the same.
+      const standardName = `prebuilt_${typeId}`;
+      if (formData.value.template === standardName) {
+        formData.value.template = DEFAULT_TEMPLATE_SENTINEL;
+      }
     }
 
     if (Object.keys(formData.value?.headers || {}).length) {
@@ -975,6 +1008,54 @@ const getFormattedTemplates = computed(() =>
     .map((template: any) => template.name),
 );
 
+// Name of the prebuilt template the backend will auto-link if no override is
+// chosen (e.g. "prebuilt_slack"). Shown as the dropdown's default option.
+const defaultPrebuiltTemplateName = computed(() => {
+  if (
+    !formData.value.destination_type ||
+    formData.value.destination_type === "custom"
+  ) {
+    return "";
+  }
+  return `prebuilt_${formData.value.destination_type}`;
+});
+
+// Sentinel for the "use the backend default" option. OSelect treats the
+// empty string as "no selection" and would show the placeholder instead
+// of the option label, so we need a distinct value and translate it back
+// to `undefined` when calling the create/update composable.
+const DEFAULT_TEMPLATE_SENTINEL = "__default__";
+
+// Template choices for a prebuilt destination: a "Default" option whose
+// value is the sentinel above, plus any user templates of the matching
+// kind (email vs http).
+const prebuiltTemplateOptions = computed(() => {
+  const isEmailType = formData.value.destination_type === "email";
+  // Exclude all prebuilt templates: the DEFAULT sentinel already represents
+  // the canonical prebuilt_<type> for this destination, and showing other
+  // prebuilt templates (e.g. prebuilt_servicenow on a Slack destination)
+  // would allow cross-type mismatches.
+  const matching = props.templates.filter((template: any) => {
+    if (template.isPrebuilt) return false;
+    if (isEmailType) return template.type === "email";
+    return template.type !== "email";
+  });
+
+  const defaultLabel = t('alert_destinations.templateDefaultOption', {
+    name: defaultPrebuiltTemplateName.value,
+  });
+
+  const options: { label: string; value: string }[] = [
+    { label: defaultLabel, value: DEFAULT_TEMPLATE_SENTINEL },
+  ];
+
+  matching.forEach((template: any) => {
+    options.push({ label: template.name, value: template.name });
+  });
+
+  return options;
+});
+
 const isValidDestination = computed(
   () =>
     formData.value.name &&
@@ -1029,8 +1110,10 @@ const selectDestinationType = (type: string) => {
     formData.value.url = "";
     formData.value.template = "";
   } else {
-    // Set up prebuilt type
+    // Set up prebuilt type — pre-select the "Default" option so the field
+    // shows something instead of an empty placeholder.
     formData.value.type = type === "email" ? "email" : "http";
+    formData.value.template = DEFAULT_TEMPLATE_SENTINEL;
   }
 };
 
@@ -1088,6 +1171,13 @@ const saveDestination = async () => {
         }
       });
 
+      // The "Default" option (sentinel value) means "let the backend
+      // auto-link the prebuilt template"; any other value is a user-chosen
+      // custom template name.
+      const selected = formData.value.template?.trim();
+      const templateOverride =
+        selected && selected !== DEFAULT_TEMPLATE_SENTINEL ? selected : undefined;
+
       if (isUpdatingDestination.value) {
         // Update existing prebuilt destination
         await updateDestination(
@@ -1097,6 +1187,7 @@ const saveDestination = async () => {
           prebuiltCredentials.value,
           customHeaders, // custom headers
           formData.value.skip_tls_verify || false, // skipTlsVerify
+          templateOverride,
         );
       } else {
         // Create new prebuilt destination
@@ -1106,6 +1197,7 @@ const saveDestination = async () => {
           prebuiltCredentials.value,
           customHeaders, // custom headers
           formData.value.skip_tls_verify || false, // skipTlsVerify
+          templateOverride,
         );
       }
 
@@ -1190,7 +1282,7 @@ const saveDestination = async () => {
         emit("cancel:hideform");
         toast({
           variant: "success",
-          message: `Destination saved successfully.`,
+          message: t('alert_destinations.saved'),
         });
       })
       .catch((err: any) => {
@@ -1220,7 +1312,7 @@ const saveDestination = async () => {
         emit("cancel:hideform");
         toast({
           variant: "success",
-          message: `Destination saved successfully.`,
+          message: t('alert_destinations.saved'),
         });
       })
       .catch((err: any) => {
diff --git a/web/src/components/alerts/AddTemplate.vue b/web/src/components/alerts/AddTemplate.vue
index 13a530ed9c..17a41e9c9c 100644
--- a/web/src/components/alerts/AddTemplate.vue
+++ b/web/src/components/alerts/AddTemplate.vue
@@ -36,6 +36,9 @@ along with this program.  If not, see <http://www.gnu.org/licenses/>.
           <div v-if="isUpdatingTemplate" class="tw:text-xl tw:font-semibold">
             {{ t("alert_templates.updateTitle") }}
           </div>
+          <div v-else-if="isClone" class="tw:text-xl tw:font-semibold">
+            {{ t("alert_templates.cloneTitle") }}
+          </div>
           <div v-else class="tw:text-xl tw:font-semibold">
             {{ t("alert_templates.addTitle") }}
           </div>
@@ -221,7 +224,18 @@ import { toast } from "@/lib/feedback/Toast/useToast";
 import OSeparator from '@/lib/core/Separator/OSeparator.vue';
 import OSplitter from "@/lib/core/Splitter/OSplitter.vue";
 
-const props = defineProps<{ template: TemplateData | null }>();
+const props = withDefaults(
+  defineProps<{
+    template: TemplateData | null;
+    /**
+     * When true, the form is in "clone" mode: it pre-fills body/type/title
+     * from `template` but treats the save as a new template (so a renamed
+     * "Copy of X" is created instead of overwriting X).
+     */
+    isClone?: boolean;
+  }>(),
+  { isClone: false },
+);
 const emit = defineEmits(["get:templates", "cancel:hideform"]);
 
 const QueryEditor = defineAsyncComponent(
@@ -291,7 +305,9 @@ const tabs = computed(() => [
 const setupTemplateData = () => {
   const params = router.currentRoute.value.query;
   if (props.template) {
-    isUpdatingTemplate.value = true;
+    // Clone mode pre-fills the form but stays in create mode so save
+    // produces a new template; edit mode would overwrite the original.
+    isUpdatingTemplate.value = !props.isClone;
     formData.value.name = props.template.name;
     formData.value.body = props.template.body;
     formData.value.type = props.template.type;
diff --git a/web/src/components/alerts/AlertsDestinationList.vue b/web/src/components/alerts/AlertsDestinationList.vue
index 295b746290..edec190e01 100644
--- a/web/src/components/alerts/AlertsDestinationList.vue
+++ b/web/src/components/alerts/AlertsDestinationList.vue
@@ -26,7 +26,26 @@ along with this program.  If not, see <http://www.gnu.org/licenses/>.
           <div class="tw:text-xl tw:tracking-[0.005em] tw:font-[600]" data-test="alert-destinations-list-title">
             {{ t("alert_destinations.header") }}
           </div>
-          <div class="tw:flex tw:justify-end tw:gap-2">
+          <div class="tw:flex tw:justify-end tw:gap-2 tw:items-center">
+            <OToggleGroup
+              :model-value="activeTab"
+              @update:model-value="(v) => { activeTab = v; }"
+              data-test="destination-list-tabs"
+              class="tw:mr-2"
+            >
+              <OToggleGroupItem value="all" size="sm" data-test="destination-tab-all">
+                <template #icon-left><OIcon name="format-list-bulleted" size="sm" /></template>
+                {{ t("alert_destinations.filterAll") }}
+              </OToggleGroupItem>
+              <OToggleGroupItem value="prebuilt" size="sm" data-test="destination-tab-prebuilt">
+                <template #icon-left><OIcon name="auto-awesome" size="sm" /></template>
+                {{ t("alert_destinations.filterPrebuilt") }}
+              </OToggleGroupItem>
+              <OToggleGroupItem value="custom" size="sm" data-test="destination-tab-custom">
+                <template #icon-left><OIcon name="settings" size="sm" /></template>
+                {{ t("alert_destinations.filterCustom") }}
+              </OToggleGroupItem>
+            </OToggleGroup>
             <OSearchInput
               v-model="filterQuery"
               data-test="destination-list-search-input"
@@ -109,6 +128,26 @@ along with this program.  If not, see <http://www.gnu.org/licenses/>.
             </template>
           </template>
 
+          <template #cell-template="{ row }">
+            <div
+              v-if="row.template"
+              class="tw:flex tw:items-center tw:gap-2 tw:min-w-0"
+              :data-test="`destination-template-${row.name}`"
+            >
+              <span
+                class="tw:truncate tw:min-w-0"
+                :title="row.template"
+              >{{ row.template }}</span>
+              <OBadge
+                v-if="isDefaultPrebuiltTemplate(row)"
+                :data-test="`destination-template-default-badge-${row.name}`"
+                variant="default"
+                class="tw:text-xs tw:flex-shrink-0"
+              >{{ t('alert_destinations.templateDefaultBadge') }}</OBadge>
+            </div>
+            <span v-else class="tw:text-gray-400">—</span>
+          </template>
+
           <template #cell-type="{ row }">
             <div class="tw:flex tw:items-center tw:gap-2">
               <template v-if="getPrebuiltTypeName(row)">
@@ -240,6 +279,8 @@ import OSearchInput from "@/lib/forms/SearchInput/OSearchInput.vue";
 import OCheckbox from '@/lib/forms/Checkbox/OCheckbox.vue';
 import OBadge from '@/lib/core/Badge/OBadge.vue';
 import OTable from "@/lib/core/Table/OTable.vue";
+import OToggleGroup from "@/lib/core/ToggleGroup/OToggleGroup.vue";
+import OToggleGroupItem from "@/lib/core/ToggleGroup/OToggleGroupItem.vue";
 import type { OTableColumnDef } from "@/lib/core/Table/OTable.types";
 import { toast } from "@/lib/feedback/Toast/useToast";
 
@@ -260,6 +301,8 @@ export default defineComponent({
     OCheckbox,
     OBadge,
     OTable,
+    OToggleGroup,
+    OToggleGroupItem,
   },
   setup() {
     const store = useStore();
@@ -300,6 +343,14 @@ export default defineComponent({
         size: 200,
         meta: { align: "left" },
       },
+      {
+        id: "template",
+        header: t("alert_destinations.template"),
+        accessorKey: "template",
+        sortable: true,
+        size: 280,
+        meta: { align: "left" },
+      },
       {
         id: "method",
         header: t("alert_destinations.method"),
@@ -576,6 +627,15 @@ export default defineComponent({
       });
     };
 
+    // True when the row's template name matches the canonical `prebuilt_<type>`
+    // for its detected prebuilt type — i.e. the user kept the default rather
+    // than picking a custom template. Used to show a "Default" badge.
+    const isDefaultPrebuiltTemplate = (destination: any): boolean => {
+      const prebuiltType = detectPrebuiltType(destination);
+      if (!prebuiltType) return false;
+      return destination.template === `prebuilt_${prebuiltType}`;
+    };
+
     const getPrebuiltTypeName = (destination: DestinationPayload): string | null => {
       const prebuiltType = detectPrebuiltType(destination);
       if (!prebuiltType) return null;
@@ -595,9 +655,23 @@ export default defineComponent({
       return t("alert_destinations.custom");
     };
 
+    // Top-right tab filter — mirrors the alerts list and templates list.
+    // "prebuilt" matches any destination detectable as a prebuilt type
+    // (Slack/Opsgenie/PagerDuty/ServiceNow/etc., identified via the
+    // `prebuilt_type` metadata or URL/template pattern); "custom" is the
+    // negation, capturing user-defined HTTP/Email/Action destinations.
+    const activeTab = ref<"all" | "prebuilt" | "custom">("all");
+
     const visibleRows = computed(() => {
-      if (!filterQuery.value) return destinations.value || [];
-      return filterData(destinations.value || [], filterQuery.value);
+      const base = destinations.value || [];
+      const byTab =
+        activeTab.value === "prebuilt"
+          ? base.filter((d: any) => !!detectPrebuiltType(d))
+          : activeTab.value === "custom"
+            ? base.filter((d: any) => !detectPrebuiltType(d))
+            : base;
+      if (!filterQuery.value) return byTab;
+      return filterData(byTab, filterQuery.value);
     });
 
     const openBulkDeleteDialog = () => {
@@ -711,6 +785,7 @@ export default defineComponent({
       getDestinationByName,
       resetEditingDestination,
       visibleRows,
+      activeTab,
       selectedDestinationIds,
       handleSelectedIdsUpdate,
       openBulkDeleteDialog,
@@ -719,6 +794,7 @@ export default defineComponent({
       selectedDestinations,
       getPrebuiltTypeName,
       getCustomDestinationLabel,
+      isDefaultPrebuiltTemplate,
     };
   },
 });
diff --git a/web/src/components/alerts/OrganizationDeduplicationSettings.vue b/web/src/components/alerts/OrganizationDeduplicationSettings.vue
index 754de51ca0..705968d714 100644
--- a/web/src/components/alerts/OrganizationDeduplicationSettings.vue
+++ b/web/src/components/alerts/OrganizationDeduplicationSettings.vue
@@ -61,7 +61,7 @@ along with this program.  If not, see <http://www.gnu.org/licenses/>.
       </div>
 
       <!-- Cross-Alert Fingerprint Groups -->
-      <div class="tw:mb-6" v-if="localConfig.alert_dedup_enabled">
+      <div class="tw:mb-6" v-if="localConfig.enabled && localConfig.alert_dedup_enabled">
         <div class="tw:font-semibold tw:pb-2 tw:flex tw:items-center">
           {{ t('alerts.correlation.fingerprintGroups') }} <span class="tw:text-red-500 tw:ml-1">*</span>
           <OIcon
@@ -226,7 +226,7 @@ const emitUpdate = () => {
 
 const saveSettings = async () => {
   // Validate cross-alert dedup requires fingerprint groups
-  if (localConfig.value.alert_dedup_enabled) {
+  if (localConfig.value.enabled && localConfig.value.alert_dedup_enabled) {
     if (!localConfig.value.alert_fingerprint_groups ||
         localConfig.value.alert_fingerprint_groups.length === 0) {
       toast({
@@ -239,7 +239,6 @@ const saveSettings = async () => {
 
   saving.value = true;
   try {
-    // Sanitize: convert empty string/NaN time_window_minutes to null
     const rawWindow = localConfig.value.time_window_minutes;
     const configToSave = {
       ...localConfig.value,
diff --git a/web/src/components/alerts/TemplateList.spec.ts b/web/src/components/alerts/TemplateList.spec.ts
index 4a15e66081..298b0c6118 100644
--- a/web/src/components/alerts/TemplateList.spec.ts
+++ b/web/src/components/alerts/TemplateList.spec.ts
@@ -94,7 +94,9 @@ describe("Alert List", async () => {
       .findAll("td");
     // Index 0 is the checkbox cell; actual data cells start at index 1.
     expect(tableData[1].text()).toBe("01");
-    expect(tableData[2].text()).toBe("Template2");
+    // The Name cell now includes a Prebuilt/Custom badge next to the name,
+    // so concat'd text() ends with the badge label (e.g. "Template2Custom").
+    expect(tableData[2].text()).toContain("Template2");
   });
 
   describe("When user clicks on delete alert", () => {
diff --git a/web/src/components/alerts/TemplateList.vue b/web/src/components/alerts/TemplateList.vue
index 3fdc129992..d7c3d19273 100644
--- a/web/src/components/alerts/TemplateList.vue
+++ b/web/src/components/alerts/TemplateList.vue
@@ -23,7 +23,26 @@ along with this program.  If not, see <http://www.gnu.org/licenses/>.
         <div class="tw:text-xl tw:tracking-[0.005em] tw:font-[600]" data-test="alert-templates-list-title">
             {{ t("alert_templates.header") }}
           </div>
-          <div class="tw:flex tw:justify-end tw:gap-2">
+          <div class="tw:flex tw:justify-end tw:gap-2 tw:items-center">
+            <OToggleGroup
+              :model-value="activeTab"
+              @update:model-value="(v: any) => { activeTab = v; }"
+              data-test="template-list-tabs"
+              class="tw:mr-2"
+            >
+              <OToggleGroupItem value="all" size="sm" data-test="template-tab-all">
+                <template #icon-left><OIcon name="format-list-bulleted" size="sm" /></template>
+                {{ t("alert_templates.filterAll") }}
+              </OToggleGroupItem>
+              <OToggleGroupItem value="prebuilt" size="sm" data-test="template-tab-prebuilt">
+                <template #icon-left><OIcon name="auto-awesome" size="sm" /></template>
+                {{ t("alert_templates.filterPrebuilt") }}
+              </OToggleGroupItem>
+              <OToggleGroupItem value="custom" size="sm" data-test="template-tab-custom">
+                <template #icon-left><OIcon name="settings" size="sm" /></template>
+                {{ t("alert_templates.filterCustom") }}
+              </OToggleGroupItem>
+            </OToggleGroup>
             <OSearchInput
               v-model="filterQuery"
               class="tw:ml-auto"
@@ -56,6 +75,7 @@ along with this program.  If not, see <http://www.gnu.org/licenses/>.
         :loading="loading"
         :selected-ids="selectedTemplateIds"
         selection="multiple"
+        :is-row-selectable="isTemplateRowSelectable"
         pagination="client"
         :page-size="20"
         :page-size-options="[5, 10, 20, 50, 100]"
@@ -69,6 +89,22 @@ along with this program.  If not, see <http://www.gnu.org/licenses/>.
         <template #empty>
           <NoData />
         </template>
+        <template #cell-name="{ row }">
+          <div class="tw:flex tw:items-center tw:gap-2">
+            <span>{{ row.name }}</span>
+            <span
+              v-if="row.isPrebuilt"
+              class="dimension-badge badge-blue"
+              :title="t('alert_templates.prebuiltBadgeHint')"
+              data-test="alert-template-prebuilt-badge"
+            >{{ t('alert_templates.prebuiltBadge') }}</span>
+            <span
+              v-else
+              class="dimension-badge"
+              data-test="alert-template-custom-badge"
+            >{{ t('alert_templates.customBadge') }}</span>
+          </div>
+        </template>
         <template #cell-actions="{ row }">
           <OButton
             title="Export Template"
@@ -90,12 +126,23 @@ along with this program.  If not, see <http://www.gnu.org/licenses/>.
           >
             <OIcon name="edit" size="sm" />
           </OButton>
+          <OButton
+            :data-test="`alert-template-list-${row.name}-clone-template`"
+            class="tw:ml-1"
+            variant="ghost"
+            size="icon-sm"
+            :title="t('alert_templates.clone')"
+            @click="cloneTemplate(row)"
+          >
+            <OIcon name="content-copy" size="sm" />
+          </OButton>
           <OButton
             :data-test="`alert-template-list-${row.name}-delete-template`"
             class="tw:ml-1"
             variant="ghost"
             size="icon-sm"
-            :title="t('alert_templates.delete')"
+            :title="row.isPrebuilt ? t('alert_templates.systemReadOnly') : t('alert_templates.delete')"
+            :disabled="row.isPrebuilt"
             @click="conformDeleteDestination(row)"
           >
             <OIcon name="delete" size="sm" />
@@ -124,6 +171,7 @@ along with this program.  If not, see <http://www.gnu.org/licenses/>.
     <div v-else-if="!showImportTemplate && showTemplateEditor">
       <AddTemplate
         :template="editingTemplate"
+        :is-clone="cloningTemplate"
         @cancel:hideform="toggleTemplateEditor"
         @get:templates="getTemplates"
       />
@@ -170,6 +218,8 @@ import OIcon from "@/lib/core/Icon/OIcon.vue";
 import OButton from "@/lib/core/Button/OButton.vue";
 import OSearchInput from "@/lib/forms/SearchInput/OSearchInput.vue";
 import OTable from "@/lib/core/Table/OTable.vue";
+import OToggleGroup from "@/lib/core/ToggleGroup/OToggleGroup.vue";
+import OToggleGroupItem from "@/lib/core/ToggleGroup/OToggleGroupItem.vue";
 import type { OTableColumnDef } from "@/lib/core/Table/OTable.types";
 import ImportTemplate from "./ImportTemplate.vue";
 import { useReo } from "@/services/reodotdev_analytics";
@@ -204,13 +254,16 @@ const columns: OTableColumnDef[] = [
     header: t("alert_templates.actions"),
     isAction: true,
     pinned: "right",
-    size: 120,
-    meta: { align: "center", actionCount: 3 },
+    size: 150,
+    meta: { align: "center", actionCount: 4 },
   },
 ];
 const showTemplateEditor = ref(false);
 const showImportTemplate = ref(false);
 const editingTemplate: Ref<TemplateData | null> = ref(null);
+// True when the editor was opened via the clone action — the AddTemplate
+// form should treat the prefilled data as a fresh template (not an update).
+const cloningTemplate = ref(false);
 const resultTotal = ref<number>(0);
 
 const confirmDelete: Ref<{
@@ -220,6 +273,9 @@ const confirmDelete: Ref<{
 const selectedTemplates: Ref<any[]> = ref([]);
 const confirmBulkDelete = ref(false);
 const filterQuery = ref("");
+// Top-right tab filter — mirrors the alerts list pattern. "prebuilt" shows
+// system templates (name starts with `prebuilt_`), "custom" shows the rest.
+const activeTab = ref<"all" | "prebuilt" | "custom">("all");
 
 const selectedTemplateIds = computed(() =>
   selectedTemplates.value.map((item: any) => item.name),
@@ -227,8 +283,18 @@ const selectedTemplateIds = computed(() =>
 
 const handleSelectedIdsUpdate = (ids: string[]) => {
   const map = new Map(templates.value.map((r: any) => [r.name, r]));
-  selectedTemplates.value = ids.map((id: any) => map.get(id)).filter(Boolean);
+  // OTable's "Select All" header ignores `isRowSelectable` and emits every
+  // visible row's id; strip prebuilt rows here so they can never land in the
+  // bulk-delete payload.
+  selectedTemplates.value = ids
+    .map((id: any) => map.get(id))
+    .filter((r: any) => r && !r.isPrebuilt);
 };
+
+// Disables the individual row checkbox for prebuilt templates. The select-all
+// filtering happens in `handleSelectedIdsUpdate` above, since that's the only
+// signal we get when the header checkbox is used.
+const isTemplateRowSelectable = (row: any) => !row?.isPrebuilt;
 onActivated(() => {
   if (!templates.value.length) updateRoute();
 });
@@ -302,6 +368,7 @@ const editTemplate = (template: any = null) => {
     });
   }
   resetEditingTemplate();
+  cloningTemplate.value = false;
   toggleTemplateEditor();
 
   const query: { [key: string]: string } = {
@@ -334,6 +401,30 @@ const editTemplate = (template: any = null) => {
 const resetEditingTemplate = () => {
   editingTemplate.value = null;
 };
+const cloneTemplate = (template: any) => {
+  track("Button Click", {
+    button: "Clone Template",
+    page: "Alert Templates",
+  });
+  // Pre-fill the editor with a copy of the source template. AddTemplate
+  // treats this as a create (since isClone=true), so the user can rename
+  // and save without overwriting the original.
+  // Underscored prefix because template names reject spaces and the other
+  // reserved characters (':', '#', '?', '&', '%', '/', quotes).
+  editingTemplate.value = {
+    ...template,
+    name: `Copy_of_${template.name}`,
+  };
+  cloningTemplate.value = true;
+  showTemplateEditor.value = true;
+  router.push({
+    name: "alertTemplates",
+    query: {
+      action: "add",
+      org_identifier: store.state.selectedOrganization.identifier,
+    },
+  });
+};
 const deleteTemplate = () => {
   if (confirmDelete.value?.data?.name) {
     templateService
@@ -419,8 +510,15 @@ const exportTemplate = (row: any) => {
 };
 
 const visibleRows = computed(() => {
-  if (!filterQuery.value) return templates.value || [];
-  return filterData(templates.value || [], filterQuery.value);
+  const base = templates.value || [];
+  const byTab =
+    activeTab.value === "prebuilt"
+      ? base.filter((t: any) => !!t.isPrebuilt)
+      : activeTab.value === "custom"
+        ? base.filter((t: any) => !t.isPrebuilt)
+        : base;
+  if (!filterQuery.value) return byTab;
+  return filterData(byTab, filterQuery.value);
 });
 // Watch visibleRows to sync resultTotal with search filter
 watch(
@@ -482,4 +580,40 @@ const bulkDeleteTemplates = () => {
     });
 };
 </script>
-<style lang=""></style>
+<style lang="scss" scoped>
+// Badge style copied from ModelPricingList.vue so the "Prebuilt" / "Default"
+// labels match the LLM-pricing list visually.
+.dimension-badge {
+  display: inline-flex;
+  align-items: center;
+  gap: 2px;
+  padding: 2px 8px;
+  border-radius: 6px;
+  font-size: 11px;
+  font-weight: 500;
+  white-space: nowrap;
+  border: 1px solid #d1d5db;
+  color: inherit;
+}
+
+.badge-blue {
+  border: 1px solid #1d4ed8;
+}
+
+.badge-green {
+  border: 1px solid #065f46;
+}
+
+:global(body.body--dark) .dimension-badge {
+  color: #ffffff;
+  border-color: #4b5563;
+}
+
+:global(body.body--dark) .badge-blue {
+  border-color: #93c5fd;
+}
+
+:global(body.body--dark) .badge-green {
+  border-color: #6ee7b7;
+}
+</style>
diff --git a/web/src/components/settings/index.vue b/web/src/components/settings/index.vue
index e11b1bda60..50944218c8 100644
--- a/web/src/components/settings/index.vue
+++ b/web/src/components/settings/index.vue
@@ -224,7 +224,7 @@ along with this program.  If not, see <http://www.gnu.org/licenses/>.
                   :label="t('regex_patterns.title')"
                 />
                 <ORouteTab
-                  v-if="config.isEnterprise == 'true' && store.state.zoConfig.service_streams_enabled !== false"
+                  v-if="config.isEnterprise == 'true'"
                   data-test="correlation-settings-tab"
                   name="correlation_settings"
                   :to="{
diff --git a/web/src/composables/usePrebuiltDestinations.ts b/web/src/composables/usePrebuiltDestinations.ts
index 4800a1440f..65c65e76d5 100644
--- a/web/src/composables/usePrebuiltDestinations.ts
+++ b/web/src/composables/usePrebuiltDestinations.ts
@@ -434,13 +434,18 @@ export function usePrebuiltDestinations() {
 
   /**
    * Create a prebuilt destination with auto-linked template
+   *
+   * `templateOverride` lets callers attach a user-chosen custom template
+   * instead of the standard `prebuilt_<type>` one — required to let multiple
+   * destinations of the same prebuilt type use different message bodies.
    */
   async function createDestination(
     type: PrebuiltTypeId,
     name: string,
     credentials: Record<string, any>,
     headers: Record<string, string> = {},
-    skipTlsVerify: boolean = false
+    skipTlsVerify: boolean = false,
+    templateOverride?: string
   ): Promise<void> {
     try {
       isLoading.value = true;
@@ -462,6 +467,7 @@ export function usePrebuiltDestinations() {
       // Generate destination data
       const destinationUrl = generateDestinationUrl(type, credentials);
       const destinationHeaders = generateDestinationHeaders(type, credentials);
+      const templateName = templateOverride?.trim() || config.templateName;
 
       // Create destination payload
       // Email destinations use different payload structure than HTTP destinations
@@ -472,7 +478,7 @@ export function usePrebuiltDestinations() {
         destinationData = {
           name,
           type: 'email',
-          template: config.templateName, // Include template for email
+          template: templateName,
           skip_tls_verify: skipTlsVerify,
           output_format: 'json',
           destination_type_name: type,
@@ -496,7 +502,7 @@ export function usePrebuiltDestinations() {
           type: 'http',
           url: destinationUrl,
           method: config.method,
-          template: config.templateName, // Include template for all destinations
+          template: templateName,
           skip_tls_verify: skipTlsVerify,
           headers: { ...destinationHeaders, ...headers },
           output_format: 'json',
@@ -533,7 +539,7 @@ export function usePrebuiltDestinations() {
 
       toast({
         variant: "success",
-        message: t('alerts.destinations.saved'),
+        message: t('alert_destinations.saved'),
       });
 
     } catch (error: any) {
@@ -550,6 +556,11 @@ export function usePrebuiltDestinations() {
 
   /**
    * Update an existing prebuilt destination
+   *
+   * `templateOverride` mirrors the create path: when non-empty it replaces
+   * the standard `prebuilt_<type>` template so a user can swap a prebuilt
+   * destination over to a custom message body without dropping the prebuilt
+   * destination type.
    */
   async function updateDestination(
     type: PrebuiltTypeId,
@@ -557,7 +568,8 @@ export function usePrebuiltDestinations() {
     name: string,
     credentials: Record<string, any>,
     headers: Record<string, string> = {},
-    skipTlsVerify: boolean = false
+    skipTlsVerify: boolean = false,
+    templateOverride?: string
   ): Promise<void> {
     try {
       isLoading.value = true;
@@ -576,6 +588,7 @@ export function usePrebuiltDestinations() {
       // Generate destination data
       const destinationUrl = generateDestinationUrl(type, credentials);
       const destinationHeaders = generateDestinationHeaders(type, credentials);
+      const templateName = templateOverride?.trim() || config.templateName;
 
       // Build update payload (same structure as create)
       let destinationData: any;
@@ -584,7 +597,7 @@ export function usePrebuiltDestinations() {
         destinationData = {
           name,
           type: 'email',
-          template: config.templateName,
+          template: templateName,
           skip_tls_verify: skipTlsVerify,
           output_format: 'json',
           destination_type_name: type,
@@ -606,7 +619,7 @@ export function usePrebuiltDestinations() {
           type: 'http',
           url: destinationUrl,
           method: config.method,
-          template: config.templateName,
+          template: templateName,
           skip_tls_verify: skipTlsVerify,
           headers: { ...destinationHeaders, ...headers },
           output_format: 'json',
@@ -652,7 +665,7 @@ export function usePrebuiltDestinations() {
 
       toast({
         variant: "success",
-        message: t('alerts.destinations.saved'),
+        message: t('alert_destinations.saved'),
       });
 
     } catch (error: any) {
diff --git a/web/src/lib/core/Table/OTable.vue b/web/src/lib/core/Table/OTable.vue
index 366ee2e2d9..923bb1da54 100644
--- a/web/src/lib/core/Table/OTable.vue
+++ b/web/src/lib/core/Table/OTable.vue
@@ -236,6 +236,10 @@ const selection = useTableSelection(table, {
   selection: props.selection,
   get selectedIds() { return props.selectedIds; },
   rowKey: props.rowKey,
+  // Forward the per-row guard so "Select All" only toggles rows the caller
+  // marked selectable. Without this, parents that drop non-selectable rows
+  // from `selectedIds` can never reach a fully-selected state and the header
+  // checkbox stays stuck in "select" mode forever.
   get isRowSelectable() { return props.isRowSelectable; },
 }, emit);
 
diff --git a/web/src/lib/core/Table/composables/useTableSelection.ts b/web/src/lib/core/Table/composables/useTableSelection.ts
index ec6201864b..6de6cb847f 100644
--- a/web/src/lib/core/Table/composables/useTableSelection.ts
+++ b/web/src/lib/core/Table/composables/useTableSelection.ts
@@ -10,6 +10,16 @@ export function useTableSelection<TData>(
     selection: OTableSelectionMode;
     selectedIds?: string[];
     rowKey?: string;
+    /**
+     * Predicate that decides whether a row participates in selection. When
+     * provided, "Select All" and the indeterminate / all-selected state of
+     * the header checkbox only consider rows that pass this predicate.
+     * Without this, a parent that filters non-selectable rows out of the
+     * controlled `selectedIds` would break the header toggle: `allSelected`
+     * could never become true (because the visible non-selectable rows are
+     * never in the set), so the header could only ever select, never
+     * deselect.
+     */
     isRowSelectable?: (row: TData) => boolean;
   },
   emit: any,
@@ -56,16 +66,17 @@ export function useTableSelection<TData>(
     emitSelection(newSet);
   }
 
-  function getSelectableRows(): TData[] {
-    const rows = table.getRowModel().rows.map((r) => r.original);
+  function selectableRows(): Row<TData>[] {
+    const rows = table.getRowModel().rows;
     if (!props.isRowSelectable) return rows;
-    return rows.filter((row) => props.isRowSelectable!(row));
+    return rows.filter((r) => props.isRowSelectable!(r.original));
   }
 
   function toggleAllRows() {
     const newSet = new Set(localSelectedIds.value);
-    const selectableRows = props.selection === "multiple" ? getSelectableRows() : [];
-    const allIds = selectableRows.map((row) => getRowId(row));
+    const allIds = props.selection === "multiple"
+      ? selectableRows().map((r) => getRowId(r.original))
+      : [];
 
     if (allIds.length === 0) return;
 
@@ -82,16 +93,16 @@ export function useTableSelection<TData>(
   }
 
   function isAllSelected(): boolean {
-    const selectableRows = getSelectableRows();
-    if (selectableRows.length === 0) return false;
-    return selectableRows.every((row) => isRowSelected(row));
+    const rows = selectableRows();
+    if (rows.length === 0) return false;
+    return rows.every((r) => isRowSelected(r.original));
   }
 
   function isIndeterminate(): boolean {
-    const selectableRows = getSelectableRows();
-    if (selectableRows.length === 0) return false;
-    const selectedCount = selectableRows.filter((row) => isRowSelected(row)).length;
-    return selectedCount > 0 && selectedCount < selectableRows.length;
+    const rows = selectableRows();
+    if (rows.length === 0) return false;
+    const selectedCount = rows.filter((r) => isRowSelected(r.original)).length;
+    return selectedCount > 0 && selectedCount < rows.length;
   }
 
   function clearSelection() {
diff --git a/web/src/locales/languages/de.json b/web/src/locales/languages/de.json
index 80443745df..8f3efdb0d2 100644
--- a/web/src/locales/languages/de.json
+++ b/web/src/locales/languages/de.json
@@ -2351,7 +2351,16 @@
     "delete": "Löschen",
     "variable_guide_header": "Leitfaden für Vorlagenvariablen",
     "variable_usage_examples": "Beispiele für die Verwendung",
-    "body": "Inhalt"
+    "body": "Inhalt",
+    "clone": "Klonen",
+    "cloneTitle": "Vorlage klonen",
+    "systemReadOnly": "Vorgefertigte Vorlage — Löschen ist deaktiviert. Klonen Sie sie, um eine modifizierbare Kopie zu erstellen.",
+    "prebuiltBadge": "Vorgefertigt",
+    "prebuiltBadgeHint": "Wird vom System verwaltet. Sie können bearbeiten, aber das Löschen ist deaktiviert.",
+    "customBadge": "Benutzerdefiniert",
+    "filterAll": "Alle",
+    "filterPrebuilt": "Vorgefertigt",
+    "filterCustom": "Benutzerdefiniert"
   },
   "alert_destinations": {
     "header": "Ziele",
@@ -2388,7 +2397,13 @@
     "custom": "Benutzerdefiniert",
     "separator": "Trennzeichen",
     "separator_placeholder": "Geben Sie ein Trennzeichen ein (z. B. |,\\n,\\ t, Leerzeichen)",
-    "separator_hint": "Trennzeichenfolge, die zwischen Datensätzen verwendet werden soll (Leerzeichen erlaubt)"
+    "separator_hint": "Trennzeichenfolge, die zwischen Datensätzen verwendet werden soll (Leerzeichen erlaubt)",
+    "filterAll": "Alle",
+    "filterPrebuilt": "Vorgefertigt",
+    "filterCustom": "Benutzerdefiniert",
+    "templateDefaultBadge": "Standard",
+    "templateDefaultOption": "Default ({name})",
+    "templateHelp": "Leave as default to use the standard {type} template ({name}), or pick a custom one."
   },
   "metrics": {
     "searchMetric": "Suchen Sie nach einer Metrik",
@@ -3890,19 +3905,23 @@
     "capabilities": {
       "query": {
         "title": "Schreiben Sie eine Anfrage",
-        "description": "SQL für Logs, Traces, RUM oder PromQL für Metriken."
+        "description": "SQL für Logs, Traces, RUM oder PromQL für Metriken.",
+        "prompt": "Hilf mir, eine Anfrage zu schreiben"
       },
       "incident": {
         "title": "Vorfälle untersuchen",
-        "description": "Ursache für Logs, Traces und Alerts — z. B. „Warum hat Gateway-5xx gezündet?“"
+        "description": "Ursache für Logs, Traces und Alerts — z. B. „Warum hat Gateway-5xx gezündet?“",
+        "prompt": "Hilf mir, einen Vorfall zu untersuchen"
       },
       "dashboard": {
         "title": "Erstellen Sie ein Dashboard",
-        "description": "Aus einem Thema — z. B. „Zustand des K8s-Knotens: CPU, Speicher, Neustarts“. Erstellt auch Panels."
+        "description": "Aus einem Thema — z. B. „Zustand des K8s-Knotens: CPU, Speicher, Neustarts“. Erstellt auch Panels.",
+        "prompt": "Hilf mir, ein Dashboard zu erstellen"
       },
       "alert": {
         "title": "Eine Warnung erstellen",
-        "description": "Schwellenwerte oder geplante Warnungen und VRL-Pipelines zum Zeitpunkt der Aufnahme."
+        "description": "Schwellenwerte oder geplante Warnungen und VRL-Pipelines zum Zeitpunkt der Aufnahme.",
+        "prompt": "Hilf mir, eine Warnung zu erstellen"
       }
     },
     "suggestions": {
diff --git a/web/src/locales/languages/en.json b/web/src/locales/languages/en.json
index 3cc9f54b8b..9257033d9f 100644
--- a/web/src/locales/languages/en.json
+++ b/web/src/locales/languages/en.json
@@ -252,7 +252,6 @@
     "legendLabel": "Legend",
     "logs": "Logs",
     "traces": "Traces",
-    "metrics": "Metrics",
     "enrichmentTables": "Enrichment Tables",
     "switchToLogs": "click to switch back to Logs",
     "savedViewsLabel": "Saved View",
@@ -2070,19 +2069,23 @@
     "capabilities": {
       "query": {
         "title": "Write a Query",
-        "description": "SQL for logs, traces, RUM, or PromQL for metrics."
+        "description": "SQL for logs, traces, RUM, or PromQL for metrics.",
+        "prompt": "Help me write a query"
       },
       "incident": {
         "title": "Investigate Incidents",
-        "description": "Root-cause across logs, traces, alerts — e.g. \"Why did gateway-5xx fire?\""
+        "description": "Root-cause across logs, traces, alerts — e.g. \"Why did gateway-5xx fire?\"",
+        "prompt": "Help me investigate an incident"
       },
       "dashboard": {
         "title": "Build a Dashboard",
-        "description": "From a topic — e.g. \"K8s node health: CPU, memory, restarts\". Also creates panels."
+        "description": "From a topic — e.g. \"K8s node health: CPU, memory, restarts\". Also creates panels.",
+        "prompt": "Help me build a dashboard or panel"
       },
       "alert": {
         "title": "Create an Alert",
-        "description": "Threshold or scheduled alerts, and ingest-time VRL pipelines."
+        "description": "Threshold or scheduled alerts, and ingest-time VRL pipelines.",
+        "prompt": "Help me create an alert or pipeline"
       }
     },
     "suggestions": {
@@ -2715,7 +2718,7 @@
       "selectTemplate": "Select Template"
     },
     "editJson": "Edit Alert JSON",
-    "additional_settings":"Additional Settings",
+    "additional_settings": "Additional Settings",
     "alertNamePlaceholder": "Alert name",
     "nameRequired": "Alert name is required.",
     "nameNoSpecialChars": "Alert name cannot contain ':', '#', '?', '&', '%', quotes or space characters. Use underscores (_) instead.",
@@ -2783,13 +2786,26 @@
     "delete": "Delete",
     "variable_guide_header": "Template Variable Guide",
     "variable_usage_examples": "Usage Examples",
-    "body": "Body"
+    "body": "Body",
+    "clone": "Clone",
+    "cloneTitle": "Clone template",
+    "systemReadOnly": "Prebuilt template — delete is disabled. Clone it to make a modifiable copy.",
+    "prebuiltBadge": "Prebuilt",
+    "prebuiltBadgeHint": "Managed by the system. You can edit, but deletion is disabled.",
+    "customBadge": "Custom",
+    "filterAll": "All",
+    "filterPrebuilt": "Prebuilt",
+    "filterCustom": "Custom"
   },
   "alert_destinations": {
     "header": "Notification Destinations",
     "add": "New destination",
     "edit": "Edit",
     "search": "Search destination",
+    "filterAll": "All",
+    "filterPrebuilt": "Prebuilt",
+    "filterCustom": "Custom",
+    "templateDefaultBadge": "Default",
     "name": "Name",
     "destination_type": "Destination Type",
     "template": "Template",
@@ -2820,7 +2836,9 @@
     "custom": "Custom",
     "separator": "Separator",
     "separator_placeholder": "Enter separator (e.g., |, \\n, \\t, space)",
-    "separator_hint": "Separator string to use between records (spaces allowed)"
+    "separator_hint": "Separator string to use between records (spaces allowed)",
+    "templateDefaultOption": "Default ({name})",
+    "templateHelp": "Leave as default to use the standard {type} template ({name}), or pick a custom one."
   },
   "pipeline_destinations": {
     "header": "Pipeline Destinations",
@@ -3332,7 +3350,7 @@
       "criteriaFromTemplate": "Evaluation Criteria (from template)",
       "criteriaDifferentTemplate": "Evaluation Criteria (different template — for reference only)",
       "criteriaTemplateMismatchNote": "These criteria belong to {template}, not the template that ran this evaluation ({evaluated}).",
-      "criteriaSyntaxNote": "Placeholders like \u007bquery\u007d, \u007bresponse\u007d, \u007bmodel\u007d are substituted at evaluation time and shown here in their raw template form.",
+      "criteriaSyntaxNote": "Placeholders like {query}, {response}, {model} are substituted at evaluation time and shown here in their raw template form.",
       "recommendedFixes": "Recommended Fixes",
       "fixSuggestion": "Suggestion:",
       "weakestDimension": "Weakest Dimension:",
diff --git a/web/src/locales/languages/es.json b/web/src/locales/languages/es.json
index a8c1640e47..efb277927a 100644
--- a/web/src/locales/languages/es.json
+++ b/web/src/locales/languages/es.json
@@ -2351,7 +2351,16 @@
     "delete": "Eliminar",
     "variable_guide_header": "Guía de variables de plantilla",
     "variable_usage_examples": "Ejemplos de uso",
-    "body": "Cuerpo"
+    "body": "Cuerpo",
+    "clone": "Clon",
+    "cloneTitle": "Plantilla de clonación",
+    "systemReadOnly": "Plantilla prediseñada: la eliminación está deshabilitada. Clónala para hacer una copia modificable.",
+    "prebuiltBadge": "Preconstruido",
+    "prebuiltBadgeHint": "Gestionado por el sistema. Puede editar, pero la eliminación está deshabilitada.",
+    "customBadge": "Personalizado",
+    "filterAll": "Todas",
+    "filterPrebuilt": "Preconstruido",
+    "filterCustom": "Personalizado"
   },
   "alert_destinations": {
     "header": "Destinos",
@@ -2388,7 +2397,13 @@
     "custom": "Personalizado",
     "separator": "Separador",
     "separator_placeholder": "Introduzca un separador (p. ej., |,\\n,\\ t, espacio)",
-    "separator_hint": "Cadena separadora para usar entre registros (se permiten espacios)"
+    "separator_hint": "Cadena separadora para usar entre registros (se permiten espacios)",
+    "filterAll": "Todas",
+    "filterPrebuilt": "Preconstruido",
+    "filterCustom": "Personalizado",
+    "templateDefaultBadge": "Predeterminado",
+    "templateDefaultOption": "Default ({name})",
+    "templateHelp": "Leave as default to use the standard {type} template ({name}), or pick a custom one."
   },
   "metrics": {
     "searchMetric": "Buscar una métrica",
@@ -3888,19 +3903,23 @@
     "capabilities": {
       "query": {
         "title": "Escribe una consulta",
-        "description": "SQL para registros, seguimientos, RUM o PromQL para métricas."
+        "description": "SQL para registros, seguimientos, RUM o PromQL para métricas.",
+        "prompt": "Ayúdame a escribir una consulta"
       },
       "incident": {
         "title": "Investigue los incidentes",
-        "description": "Causa raíz en registros, rastreos y alertas, por ejemplo, «¿Por qué se activó Gateway-5xx?»"
+        "description": "Causa raíz en registros, rastreos y alertas, por ejemplo, «¿Por qué se activó Gateway-5xx?»",
+        "prompt": "Ayúdame a investigar los incidentes"
       },
       "dashboard": {
         "title": "Cree un tablero",
-        "description": "De un tema, por ejemplo, «Estado del nodo K8: CPU, memoria, reinicios». También crea paneles."
+        "description": "De un tema, por ejemplo, «Estado del nodo K8: CPU, memoria, reinicios». También crea paneles.",
+        "prompt": "Ayúdame a crear un tablero"
       },
       "alert": {
         "title": "Crear una alerta",
-        "description": "Alertas de umbral o programadas y canalizaciones de VRL de tiempo de ingesta."
+        "description": "Alertas de umbral o programadas y canalizaciones de VRL de tiempo de ingesta.",
+        "prompt": "Ayúdame a crear una alerta"
       }
     },
     "suggestions": {
diff --git a/web/src/locales/languages/fr.json b/web/src/locales/languages/fr.json
index 1cabc67e9d..163baf552d 100644
--- a/web/src/locales/languages/fr.json
+++ b/web/src/locales/languages/fr.json
@@ -2351,7 +2351,16 @@
     "delete": "Supprimer",
     "variable_guide_header": "Guide des variables du modèle",
     "variable_usage_examples": "Exemples d'utilisation",
-    "body": "Corps"
+    "body": "Corps",
+    "clone": "Cloner",
+    "cloneTitle": "Modèle de clonage",
+    "systemReadOnly": "Modèle prédéfini : la suppression est désactivée. Clonez-le pour en faire une copie modifiable.",
+    "prebuiltBadge": "Préconstruit",
+    "prebuiltBadgeHint": "Géré par le système. Vous pouvez modifier, mais la suppression est désactivée.",
+    "customBadge": "Personnalisé",
+    "filterAll": "Tous",
+    "filterPrebuilt": "Préconstruit",
+    "filterCustom": "Personnalisé"
   },
   "alert_destinations": {
     "header": "Destinations",
@@ -2388,7 +2397,13 @@
     "custom": "Personnalisé",
     "separator": "Séparateur",
     "separator_placeholder": "Entrez un séparateur (par exemple, |,\\n, \\ t, espace)",
-    "separator_hint": "Chaîne de séparation à utiliser entre les enregistrements (espaces autorisés)"
+    "separator_hint": "Chaîne de séparation à utiliser entre les enregistrements (espaces autorisés)",
+    "filterAll": "Tous",
+    "filterPrebuilt": "Préconstruit",
+    "filterCustom": "Personnalisé",
+    "templateDefaultBadge": "Par défaut",
+    "templateDefaultOption": "Default ({name})",
+    "templateHelp": "Leave as default to use the standard {type} template ({name}), or pick a custom one."
   },
   "metrics": {
     "searchMetric": "Rechercher une métrique",
@@ -3890,19 +3905,23 @@
     "capabilities": {
       "query": {
         "title": "Rédiger une requête",
-        "description": "SQL pour les logs, les traces, RUM ou ProMQL pour les métriques."
+        "description": "SQL pour les logs, les traces, RUM ou ProMQL pour les métriques.",
+        "prompt": "Aide-moi à rédiger une requête"
       },
       "incident": {
         "title": "Étudier les incidents",
-        "description": "Cause première parmi les journaux, les traces et les alertes, par exemple « Pourquoi la passerelle -5xx s'est-elle déclenchée ? »"
+        "description": "Cause première parmi les journaux, les traces et les alertes, par exemple « Pourquoi la passerelle -5xx s'est-elle déclenchée ? »",
+        "prompt": "Aide-moi à étudier les incidents"
       },
       "dashboard": {
         "title": "Créez un tableau de bord",
-        "description": "À partir d'un sujet, par exemple « État du nœud K8s : processeur, mémoire, redémarrages ». Crée également des panneaux."
+        "description": "À partir d'un sujet, par exemple « État du nœud K8s : processeur, mémoire, redémarrages ». Crée également des panneaux.",
+        "prompt": "Aide-moi à créer un tableau de bord"
       },
       "alert": {
         "title": "Créer une alerte",
-        "description": "Alertes à seuil ou planifiées et pipelines VRL à durée d'ingestion."
+        "description": "Alertes à seuil ou planifiées et pipelines VRL à durée d'ingestion.",
+        "prompt": "Aide-moi à créer une alerte"
       }
     },
     "suggestions": {
diff --git a/web/src/locales/languages/it.json b/web/src/locales/languages/it.json
index a97a8e0a19..0d55fdaad7 100644
--- a/web/src/locales/languages/it.json
+++ b/web/src/locales/languages/it.json
@@ -2349,7 +2349,16 @@
     "delete": "Elimina",
     "variable_guide_header": "Guida alle variabili dei modelli",
     "variable_usage_examples": "Esempi di utilizzo",
-    "body": "Corpo"
+    "body": "Corpo",
+    "clone": "Clona",
+    "cloneTitle": "Modello di clonazione",
+    "systemReadOnly": "Modello predefinito: l'eliminazione è disabilitata. Clonalo per creare una copia modificabile.",
+    "prebuiltBadge": "Precostruito",
+    "prebuiltBadgeHint": "Gestito dal sistema. È possibile modificare, ma l'eliminazione è disabilitata.",
+    "customBadge": "Personalizzato",
+    "filterAll": "Tutti",
+    "filterPrebuilt": "Precostruito",
+    "filterCustom": "Personalizzato"
   },
   "alert_destinations": {
     "header": "Destinazioni",
@@ -2386,7 +2395,13 @@
     "custom": "Personalizzato",
     "separator": "Separatore",
     "separator_placeholder": "Inserisci un separatore (ad esempio, |,\\n,\\ t, spazio)",
-    "separator_hint": "Stringa separatrice da utilizzare tra i record (spazi consentiti)"
+    "separator_hint": "Stringa separatrice da utilizzare tra i record (spazi consentiti)",
+    "filterAll": "Tutti",
+    "filterPrebuilt": "Precostruito",
+    "filterCustom": "Personalizzato",
+    "templateDefaultBadge": "Predefinito",
+    "templateDefaultOption": "Default ({name})",
+    "templateHelp": "Leave as default to use the standard {type} template ({name}), or pick a custom one."
   },
   "metrics": {
     "searchMetric": "Cerca una metrica",
@@ -3899,19 +3914,23 @@
     "capabilities": {
       "query": {
         "title": "Scrivere una richiesta",
-        "description": "SQL per log, trace, RUM o ProMQL per le metriche."
+        "description": "SQL per log, trace, RUM o ProMQL per le metriche.",
+        "prompt": "Aiutami a scrivere una richiesta"
       },
       "incident": {
         "title": "Indagare sugli incidenti",
-        "description": "Causa principale nei log, nelle tracce e negli avvisi, ad esempio «Perché il gateway-5xx si è attivato?»"
+        "description": "Causa principale nei log, nelle tracce e negli avvisi, ad esempio «Perché il gateway-5xx si è attivato?»",
+        "prompt": "Aiutami a indagare sugli incidenti"
       },
       "dashboard": {
         "title": "Crea una dashboard",
-        "description": "Da un argomento, ad esempio «Stato del nodo K8s: CPU, memoria, riavvii». Crea anche pannelli."
+        "description": "Da un argomento, ad esempio «Stato del nodo K8s: CPU, memoria, riavvii». Crea anche pannelli.",
+        "prompt": "Aiutami a creare una dashboard o un pannello"
       },
       "alert": {
         "title": "Crea un avviso",
-        "description": "Avvisi di soglia o pianificati e pipeline VRL in fase di inserimento."
+        "description": "Avvisi di soglia o pianificati e pipeline VRL in fase di inserimento.",
+        "prompt": "Aiutami a creare un avviso o una pipeline"
       }
     },
     "suggestions": {
diff --git a/web/src/locales/languages/ja.json b/web/src/locales/languages/ja.json
index fb821588a2..6bd758d578 100644
--- a/web/src/locales/languages/ja.json
+++ b/web/src/locales/languages/ja.json
@@ -2368,7 +2368,16 @@
     "delete": "削除",
     "variable_guide_header": "テンプレート変数ガイド",
     "variable_usage_examples": "使用例",
-    "body": "ボディ"
+    "body": "ボディ",
+    "clone": "クローン",
+    "cloneTitle": "テンプレートを複製",
+    "systemReadOnly": "ビルド済みテンプレート — 削除は無効になっています。クローンを作成して、変更可能なコピーを作成します。",
+    "prebuiltBadge": "構築済み",
+    "prebuiltBadgeHint": "システムによって管理されます。編集はできますが、削除はできません。",
+    "customBadge": "カスタム",
+    "filterAll": "[すべて]",
+    "filterPrebuilt": "構築済み",
+    "filterCustom": "カスタム"
   },
   "alert_destinations": {
     "header": "アラート送信先",
@@ -2405,7 +2414,13 @@
     "custom": "カスタム",
     "separator": "セパレーター",
     "separator_placeholder": "セパレータを入力してください (例:|、\\n、\\ t、スペース)",
-    "separator_hint": "レコード間に使用する区切り文字列 (スペース可)"
+    "separator_hint": "レコード間に使用する区切り文字列 (スペース可)",
+    "filterAll": "[すべて]",
+    "filterPrebuilt": "構築済み",
+    "filterCustom": "カスタム",
+    "templateDefaultBadge": "デフォルト",
+    "templateDefaultOption": "Default ({name})",
+    "templateHelp": "Leave as default to use the standard {type} template ({name}), or pick a custom one."
   },
   "pipeline_destinations": {
     "header": "パイプライン送信先",
@@ -3890,19 +3905,23 @@
     "capabilities": {
       "query": {
         "title": "クエリーを書く",
-        "description": "ログ用の SQL、トレース、RUM、またはメトリクス用の PromQL。"
+        "description": "ログ用の SQL、トレース、RUM、またはメトリクス用の PromQL。",
+        "prompt": "クエリーの作成を手伝ってください"
       },
       "incident": {
         "title": "インシデントを調査",
-        "description": "ログ、トレース、アラートにわたる根本原因 — 例:「なぜgateway-5xxが起動したのか?」"
+        "description": "ログ、トレース、アラートにわたる根本原因 — 例:「なぜgateway-5xxが起動したのか?」",
+        "prompt": "インシデントの調査を手伝ってください"
       },
       "dashboard": {
         "title": "ダッシュボードの作成",
-        "description": "トピックから — 例:「K8s ノードの状態:CPU、メモリ、再起動」パネルも作成します。"
+        "description": "トピックから — 例:「K8s ノードの状態:CPU、メモリ、再起動」パネルも作成します。",
+        "prompt": "ダッシュボードまたはパネルの作成を手伝ってください"
       },
       "alert": {
         "title": "アラートを作成",
-        "description": "しきい値またはスケジュールされたアラート、および取り込み時間の VRL パイプライン。"
+        "description": "しきい値またはスケジュールされたアラート、および取り込み時間の VRL パイプライン。",
+        "prompt": "アラートまたはパイプラインの作成を手伝ってください"
       }
     },
     "suggestions": {
diff --git a/web/src/locales/languages/ko.json b/web/src/locales/languages/ko.json
index 9b2976dee8..ee3d9aa552 100644
--- a/web/src/locales/languages/ko.json
+++ b/web/src/locales/languages/ko.json
@@ -2349,7 +2349,16 @@
     "delete": "삭제",
     "variable_guide_header": "템플릿 변수 가이드",
     "variable_usage_examples": "사용 예시",
-    "body": "바디"
+    "body": "바디",
+    "clone": "클론",
+    "cloneTitle": "클론 템플릿",
+    "systemReadOnly": "사전 빌드된 템플릿 — 삭제가 비활성화되었습니다.복제하여 수정 가능한 사본을 만드세요.",
+    "prebuiltBadge": "사전 구축",
+    "prebuiltBadgeHint": "시스템에 의해 관리됩니다.편집은 가능하지만 삭제는 불가능합니다.",
+    "customBadge": "사용자 지정",
+    "filterAll": "모두",
+    "filterPrebuilt": "사전 구축",
+    "filterCustom": "사용자 지정"
   },
   "alert_destinations": {
     "header": "여행지",
@@ -2386,7 +2395,13 @@
     "custom": "사용자 지정",
     "separator": "분리기",
     "separator_placeholder": "구분자 입력 (예: |,\\n,\\ t, 공백)",
-    "separator_hint": "레코드 사이에 사용할 구분자 문자열 (공백 허용)"
+    "separator_hint": "레코드 사이에 사용할 구분자 문자열 (공백 허용)",
+    "filterAll": "모두",
+    "filterPrebuilt": "사전 구축",
+    "filterCustom": "사용자 지정",
+    "templateDefaultBadge": "디폴트",
+    "templateDefaultOption": "Default ({name})",
+    "templateHelp": "Leave as default to use the standard {type} template ({name}), or pick a custom one."
   },
   "metrics": {
     "searchMetric": "지표 검색",
@@ -3901,19 +3916,23 @@
     "capabilities": {
       "query": {
         "title": "쿼리 작성",
-        "description": "로그, 트레이스, RUM용 SQL 또는 메트릭용 PromQL"
+        "description": "로그, 트레이스, RUM용 SQL 또는 메트릭용 PromQL",
+        "prompt": "쿼리 작성을 도와주세요"
       },
       "incident": {
         "title": "인시던트 조사",
-        "description": "로그, 트레이스, 경보의 근본 원인 (예: “게이트웨이 5xx가 왜 작동했나요?”)"
+        "description": "로그, 트레이스, 경보의 근본 원인 (예: “게이트웨이 5xx가 왜 작동했나요?”)",
+        "prompt": "인시던트 조사를 도와주세요"
       },
       "dashboard": {
         "title": "대시보드 구축",
-        "description": "주제 (예: “K8s 노드 상태: CPU, 메모리, 재시작”)또한 패널을 생성합니다."
+        "description": "주제 (예: “K8s 노드 상태: CPU, 메모리, 재시작”)또한 패널을 생성합니다.",
+        "prompt": "대시보드 또는 패널 구축을 도와주세요"
       },
       "alert": {
         "title": "알림 생성",
-        "description": "임계값 또는 예약된 알림, 인제스트 타임 VRL 파이프라인."
+        "description": "임계값 또는 예약된 알림, 인제스트 타임 VRL 파이프라인.",
+        "prompt": "알림 또는 파이프라인 생성을 도와주세요"
       }
     },
     "suggestions": {
diff --git a/web/src/locales/languages/nl.json b/web/src/locales/languages/nl.json
index d9a409230a..58688755d1 100644
--- a/web/src/locales/languages/nl.json
+++ b/web/src/locales/languages/nl.json
@@ -2349,7 +2349,16 @@
     "delete": "Verwijderen",
     "variable_guide_header": "Handleiding voor sjabloonvariabelen",
     "variable_usage_examples": "Voorbeelden van gebruik",
-    "body": "Lichaam"
+    "body": "Lichaam",
+    "clone": "Kloon",
+    "cloneTitle": "Sjabloon klonen",
+    "systemReadOnly": "Vooraf gebouwde sjabloon — verwijderen is uitgeschakeld. Kloon het om een aanpasbare kopie te maken.",
+    "prebuiltBadge": "Voorgebouwd",
+    "prebuiltBadgeHint": "Beheerd door het systeem. Je kunt bewerken, maar verwijderen is uitgeschakeld.",
+    "customBadge": "Op maat",
+    "filterAll": "Alles",
+    "filterPrebuilt": "Voorgebouwd",
+    "filterCustom": "Op maat"
   },
   "alert_destinations": {
     "header": "Bestemmingen",
@@ -2386,7 +2395,13 @@
     "custom": "Op maat",
     "separator": "Separator",
     "separator_placeholder": "Voer een scheidingsteken in (bijvoorbeeld |,\\n,\\ t, spatie)",
-    "separator_hint": "Scheidingstekenreeks om tussen records te gebruiken (spaties toegestaan)"
+    "separator_hint": "Scheidingstekenreeks om tussen records te gebruiken (spaties toegestaan)",
+    "filterAll": "Alles",
+    "filterPrebuilt": "Voorgebouwd",
+    "filterCustom": "Op maat",
+    "templateDefaultBadge": "Standaard",
+    "templateDefaultOption": "Default ({name})",
+    "templateHelp": "Leave as default to use the standard {type} template ({name}), or pick a custom one."
   },
   "metrics": {
     "searchMetric": "Zoek naar een statistiek",
@@ -3901,19 +3916,23 @@
     "capabilities": {
       "query": {
         "title": "Een vraag schrijven",
-        "description": "SQL voor logboeken, traces, RUM of ProMQL voor statistieken."
+        "description": "SQL voor logboeken, traces, RUM of ProMQL voor statistieken.",
+        "prompt": "Help me een vraag te schrijven"
       },
       "incident": {
         "title": "Incidenten onderzoeken",
-        "description": "Oorzaak in logboeken, sporen, waarschuwingen — bijvoorbeeld „Waarom is gateway-5xx geactiveerd?”"
+        "description": "Oorzaak in logboeken, sporen, waarschuwingen — bijvoorbeeld „Waarom is gateway-5xx geactiveerd?”",
+        "prompt": "Help me incidenten te onderzoeken"
       },
       "dashboard": {
         "title": "Een dashboard bouwen",
-        "description": "Uit een onderwerp — bijvoorbeeld „K8s node health: CPU, memory, herstarts”. Creëert ook panelen."
+        "description": "Uit een onderwerp — bijvoorbeeld „K8s node health: CPU, memory, herstarts”. Creëert ook panelen.",
+        "prompt": "Help me een dashboard of paneel te bouwen"
       },
       "alert": {
         "title": "Een waarschuwing aanmaken",
-        "description": "Drempelwaarden of geplande waarschuwingen en VRL-pijplijnen die tijdens de looptijd worden gebruikt."
+        "description": "Drempelwaarden of geplande waarschuwingen en VRL-pijplijnen die tijdens de looptijd worden gebruikt.",
+        "prompt": "Help me een waarschuwing of pipeline aan te maken"
       }
     },
     "suggestions": {
diff --git a/web/src/locales/languages/pt.json b/web/src/locales/languages/pt.json
index a86d6e76a9..769a8af1b4 100644
--- a/web/src/locales/languages/pt.json
+++ b/web/src/locales/languages/pt.json
@@ -2351,7 +2351,16 @@
     "delete": "Excluir",
     "variable_guide_header": "Guia de variáveis de modelo",
     "variable_usage_examples": "Exemplos de uso",
-    "body": "Corpo"
+    "body": "Corpo",
+    "clone": "Clonar",
+    "cloneTitle": "Modelo de clone",
+    "systemReadOnly": "Modelo pré-construído — a exclusão está desativada. Clone para criar uma cópia modificável.",
+    "prebuiltBadge": "Pré-construído",
+    "prebuiltBadgeHint": "Gerenciado pelo sistema. Você pode editar, mas a exclusão está desativada.",
+    "customBadge": "Personalizado",
+    "filterAll": "Todos",
+    "filterPrebuilt": "Pré-construído",
+    "filterCustom": "Personalizado"
   },
   "alert_destinations": {
     "header": "Destinos",
@@ -2388,7 +2397,13 @@
     "custom": "Personalizado",
     "separator": "Separador",
     "separator_placeholder": "Insira o separador (por exemplo, |,\\n,\\ t, espaço)",
-    "separator_hint": "Cadeia de caracteres separadora a ser usada entre registros (espaços permitidos)"
+    "separator_hint": "Cadeia de caracteres separadora a ser usada entre registros (espaços permitidos)",
+    "filterAll": "Todos",
+    "filterPrebuilt": "Pré-construído",
+    "filterCustom": "Personalizado",
+    "templateDefaultBadge": "Padrão",
+    "templateDefaultOption": "Default ({name})",
+    "templateHelp": "Leave as default to use the standard {type} template ({name}), or pick a custom one."
   },
   "metrics": {
     "searchMetric": "Pesquisar uma métrica",
@@ -3890,19 +3905,23 @@
     "capabilities": {
       "query": {
         "title": "Escrever uma consulta",
-        "description": "SQL para registros, rastreamentos, RUM ou ProMQL para métricas."
+        "description": "SQL para registros, rastreamentos, RUM ou ProMQL para métricas.",
+        "prompt": "Ajude-me a escrever uma consulta"
       },
       "incident": {
         "title": "Investigue incidentes",
-        "description": "Causa raiz em registros, rastreamentos e alertas — por exemplo, “Por que o gateway-5xx foi acionado?”"
+        "description": "Causa raiz em registros, rastreamentos e alertas — por exemplo, “Por que o gateway-5xx foi acionado?”",
+        "prompt": "Ajude-me a investigar incidentes"
       },
       "dashboard": {
         "title": "Crie um painel",
-        "description": "De um tópico — por exemplo, “Integridade do nó K8s: CPU, memória, reinicializações”. Também cria painéis."
+        "description": "De um tópico — por exemplo, “Integridade do nó K8s: CPU, memória, reinicializações”. Também cria painéis.",
+        "prompt": "Ajude-me a criar um painel ou dashboard"
       },
       "alert": {
         "title": "Crie um alerta",
-        "description": "Alertas limitados ou programados e pipelines de VRL com tempo de ingestão."
+        "description": "Alertas limitados ou programados e pipelines de VRL com tempo de ingestão.",
+        "prompt": "Ajude-me a criar um alerta ou pipeline"
       }
     },
     "suggestions": {
diff --git a/web/src/locales/languages/tr.json b/web/src/locales/languages/tr.json
index a5a5917281..82a63a09ef 100644
--- a/web/src/locales/languages/tr.json
+++ b/web/src/locales/languages/tr.json
@@ -2349,7 +2349,16 @@
     "delete": "Sil",
     "variable_guide_header": "Şablon Değişken Kılavuzu",
     "variable_usage_examples": "Kullanım Örnekleri",
-    "body": "Vücut"
+    "body": "Vücut",
+    "clone": "Klon",
+    "cloneTitle": "Klon şablonu",
+    "systemReadOnly": "Önceden oluşturulmuş şablon - silme devre dışı bırakıldı. Değiştirilebilir bir kopya oluşturmak için klonlayın.",
+    "prebuiltBadge": "Önceden oluşturulmuş",
+    "prebuiltBadgeHint": "Sistem tarafından yönetilmektedir. Düzenleyebilirsiniz, ancak silme devre dışı bırakılmıştır.",
+    "customBadge": "Özel",
+    "filterAll": "Hepsi",
+    "filterPrebuilt": "Önceden oluşturulmuş",
+    "filterCustom": "Özel"
   },
   "alert_destinations": {
     "header": "Destinasyonlar",
@@ -2386,7 +2395,13 @@
     "custom": "Özel",
     "separator": "Ayırıcı",
     "separator_placeholder": "Ayırıcı girin (örn. |,\\ n,\\ t, boşluk)",
-    "separator_hint": "Kayıtlar arasında kullanılacak ayırıcı dize (boşluklara izin verilir)"
+    "separator_hint": "Kayıtlar arasında kullanılacak ayırıcı dize (boşluklara izin verilir)",
+    "filterAll": "Hepsi",
+    "filterPrebuilt": "Önceden oluşturulmuş",
+    "filterCustom": "Özel",
+    "templateDefaultBadge": "Varsayılan",
+    "templateDefaultOption": "Default ({name})",
+    "templateHelp": "Leave as default to use the standard {type} template ({name}), or pick a custom one."
   },
   "metrics": {
     "searchMetric": "Bir Metrik Ara",
@@ -3901,19 +3916,23 @@
     "capabilities": {
       "query": {
         "title": "Bir Sorgu Yazın",
-        "description": "Günlükler için SQL, izler, ölçümler için RUM veya PromQL."
+        "description": "Günlükler için SQL, izler, ölçümler için RUM veya PromQL.",
+        "prompt": "Bir sorgu yazmama yardım et"
       },
       "incident": {
         "title": "Olayları Araştırın",
-        "description": "Günlükler, izler, uyarılar arasında kök neden — örn. “Gateway-5xx neden ateşlendi?”"
+        "description": "Günlükler, izler, uyarılar arasında kök neden — örn. “Gateway-5xx neden ateşlendi?”",
+        "prompt": "Olayları araştırmama yardım et"
       },
       "dashboard": {
         "title": "Bir Gösterge Tablosu Oluşturun",
-        "description": "Bir konudan — örn. “K8s düğüm durumu: CPU, bellek, yeniden başlatmalar”. Ayrıca paneller oluşturur."
+        "description": "Bir konudan — örn. “K8s düğüm durumu: CPU, bellek, yeniden başlatmalar”. Ayrıca paneller oluşturur.",
+        "prompt": "Bir gösterge tablosu veya panel oluşturmama yardım et"
       },
       "alert": {
         "title": "Uyarı Oluştur",
-        "description": "Eşik veya zamanlanmış uyarılar ve alım zamanı VRL boru hatları."
+        "description": "Eşik veya zamanlanmış uyarılar ve alım zamanı VRL boru hatları.",
+        "prompt": "Uyarı veya pipeline oluşturmama yardım et"
       }
     },
     "suggestions": {
diff --git a/web/src/locales/languages/zh.json b/web/src/locales/languages/zh.json
index 3d303c23f6..97d8135a97 100644
--- a/web/src/locales/languages/zh.json
+++ b/web/src/locales/languages/zh.json
@@ -2351,7 +2351,16 @@
     "delete": "删除",
     "variable_guide_header": "模板变量指南",
     "variable_usage_examples": "用法示例",
-    "body": "Body"
+    "body": "Body",
+    "clone": "克隆",
+    "cloneTitle": "克隆模板",
+    "systemReadOnly": "预建模板 — 删除已禁用。将其克隆以制作可修改的副本。",
+    "prebuiltBadge": "预建的",
+    "prebuiltBadgeHint": "由系统管理。您可以编辑，但删除功能已禁用。",
+    "customBadge": "自定义",
+    "filterAll": "全部",
+    "filterPrebuilt": "预建的",
+    "filterCustom": "自定义"
   },
   "alert_destinations": {
     "header": "地址",
@@ -2388,7 +2397,13 @@
     "custom": "自定义",
     "separator": "分隔符",
     "separator_placeholder": "输入分隔符（例如，|、\\n、\\ t、空格）",
-    "separator_hint": "在记录之间使用的分隔字符串（允许空格）"
+    "separator_hint": "在记录之间使用的分隔字符串（允许空格）",
+    "filterAll": "全部",
+    "filterPrebuilt": "预建的",
+    "filterCustom": "自定义",
+    "templateDefaultBadge": "默认",
+    "templateDefaultOption": "Default ({name})",
+    "templateHelp": "Leave as default to use the standard {type} template ({name}), or pick a custom one."
   },
   "metrics": {
     "searchMetric": "搜索指标",
@@ -3894,19 +3909,23 @@
     "capabilities": {
       "query": {
         "title": "写一个查询",
-        "description": "SQL 用于日志、跟踪，RUM，或用于衡量指标的 PromQL。"
+        "description": "SQL 用于日志、跟踪，RUM，或用于衡量指标的 PromQL。",
+        "prompt": "帮我写一个查询"
       },
       "incident": {
         "title": "调查事件",
-        "description": "日志、跟踪、警报的根本原因，例如 “Gateway-5xx 为什么会触发？”"
+        "description": "日志、跟踪、警报的根本原因，例如 “Gateway-5xx 为什么会触发？”",
+        "prompt": "帮我调查一个事件"
       },
       "dashboard": {
         "title": "构建仪表板",
-        "description": "来自一个主题，例如 “K8s 节点运行状况：CPU、内存、重启”。还会创建面板。"
+        "description": "来自一个主题，例如 “K8s 节点运行状况：CPU、内存、重启”。还会创建面板。",
+        "prompt": "帮我构建一个仪表板或面板"
       },
       "alert": {
         "title": "创建警报",
-        "description": "阈值或预设警报，以及采集时间 VRL 管道。"
+        "description": "阈值或预设警报，以及采集时间 VRL 管道。",
+        "prompt": "帮我创建一个警报或管道"
       }
     },
     "suggestions": {
diff --git a/web/src/plugins/traces/Index.vue b/web/src/plugins/traces/Index.vue
index b9d3a16151..afb751ea18 100644
--- a/web/src/plugins/traces/Index.vue
+++ b/web/src/plugins/traces/Index.vue
@@ -101,6 +101,7 @@ along with this program.  If not, see <http://www.gnu.org/licenses/>.
             class="tw:px-[0.625rem] tw:pb-[0.625rem] tw:h-full tw:overflow-hidden"
           >
             <LLMInsightsDashboard
+              :key="'llm-' + store.state.selectedOrganization.identifier"
               ref="llmInsightsRef"
               :streamName="selectedStreamName"
               :startTime="insightsTimeRange.startTime"
@@ -115,6 +116,7 @@ along with this program.  If not, see <http://www.gnu.org/licenses/>.
             class="tw:px-[0.625rem] tw:pb-[0.625rem] tw:h-full tw:overflow-hidden"
           >
             <SessionsList
+              :key="'sessions-' + store.state.selectedOrganization.identifier"
               ref="sessionsListRef"
               :streamName="selectedStreamName"
               :startTime="insightsTimeRange.startTime"
diff --git a/web/src/plugins/traces/LLMInsightsDashboard.vue b/web/src/plugins/traces/LLMInsightsDashboard.vue
index 1db708b363..1b79334ae4 100644
--- a/web/src/plugins/traces/LLMInsightsDashboard.vue
+++ b/web/src/plugins/traces/LLMInsightsDashboard.vue
@@ -16,14 +16,13 @@ along with this program.  If not, see <http://www.gnu.org/licenses/>.
 
 <template>
   <div
-    class="llm-insights-dashboard tw:h-full tw:overflow-y-auto tw:px-[0.625rem] tw:pb-[0.625rem]"
+    class="llm-insights-dashboard tw:h-full tw:flex tw:flex-col tw:bg-[var(--o2-card-bg-solid)] card-container tw:px-[0.625rem]"
   >
-    <!-- Toolbar: stream selector. The page-level "Run query" button in the
-         top toolbar is the single source of refresh — picking a different
-         stream here auto-applies the change (same convention as the rest of
-         the Traces tabs), and changing the time range / clicking Run query
-         re-runs the panels via prop watchers below. -->
-    <div class="tw:flex tw:items-center tw:gap-[0.5rem] tw:py-[0.5rem]">
+    <!-- Toolbar: stream selector — hidden when no streams are available -->
+    <div
+      v-if="availableStreams.length > 0"
+      class="tw:flex tw:items-center tw:gap-[0.5rem] tw:py-[0.5rem]"
+    >
       <div
         data-test="llm-insights-stream-selector"
         class="tw:w-[14rem] tw:flex-shrink-0"
@@ -34,17 +33,15 @@ along with this program.  If not, see <http://www.gnu.org/licenses/>.
           labelKey="label"
           valueKey="value"
           class="tw:w-[auto] tw:flex-shrink-0 tw:rounded"
-          :disabled="availableStreams.length === 0"
           @update:model-value="onStreamChange"
         />
-        <OTooltip v-if="availableStreams.length === 0" content="No LLM streams available." />
       </div>
     </div>
 
     <!-- Streams list loaded but no LLM streams exist for this org. -->
     <div
       v-if="streamsLoaded && availableStreams.length === 0"
-      class="tw:flex tw:flex-col tw:items-center tw:justify-center tw:h-[320px] tw:text-center"
+      class="tw:flex-1 tw:flex tw:flex-col tw:items-center tw:justify-center tw:text-center"
     >
       <OIcon name="auto-awesome" class="tw:mb-3" style="width: 3rem; height: 3rem;" />
       <div class="tw:text-base tw:text-[var(--o2-text-primary)] tw:mb-2">
@@ -61,23 +58,20 @@ along with this program.  If not, see <http://www.gnu.org/licenses/>.
       </div>
     </div>
 
-    <!-- Skeleton shown only while a real request is in flight (initial
-         streams fetch or KPI/sparkline load). Prevents the post-tab-switch
-         "Failed to load" flash by not painting the error state until data
-         actually fails for the *current* mount. -->
-    <LLMInsightsSkeleton v-else-if="!streamsLoaded || loading" />
+    <!-- Skeleton shown only while a real request is in flight -->
+    <LLMInsightsSkeleton v-else-if="!streamsLoaded || loading" class="tw:flex-1" />
 
     <!-- Stream has no LLM (gen_ai_*) fields → friendly empty state -->
     <div
       v-else-if="streamHasNoLLMFields"
-      class="tw:flex tw:flex-col tw:items-center tw:justify-center tw:h-[300px]"
+      class="tw:flex-1 tw:flex tw:flex-col tw:items-center tw:justify-center tw:text-center"
     >
       <OIcon name="auto-awesome" class="tw:mb-3" style="width: 3rem; height: 3rem;" />
       <div class="tw:text-base tw:text-[var(--o2-text-primary)] tw:mb-2">
         No LLM data in <b>{{ activeStream }}</b>
       </div>
       <div
-        class="tw:text-sm tw:text-[var(--o2-text-muted)] tw:mb-3 tw:max-w-[28rem] tw:text-center"
+        class="tw:text-sm tw:text-[var(--o2-text-muted)] tw:mb-3 tw:max-w-[28rem]"
       >
         This stream doesn't have any LLM (<code>gen_ai_*</code>) fields. Pick a
         different stream above, or instrument your service with the OpenTelemetry
@@ -85,11 +79,10 @@ along with this program.  If not, see <http://www.gnu.org/licenses/>.
       </div>
     </div>
 
-    <!-- Generic error state — only after at least one successful mount-load
-         attempt has resolved. -->
+    <!-- Generic error state -->
     <div
       v-else-if="error && hasLoadedOnce"
-      class="tw:flex tw:flex-col tw:items-center tw:justify-center tw:h-[200px]"
+      class="tw:flex-1 tw:flex tw:flex-col tw:items-center tw:justify-center tw:text-center"
     >
       <OIcon name="error-outline" class="tw:mb-3" style="width: 3rem; height: 3rem;" />
       <div class="tw:text-base tw:mb-2">Failed to load LLM Insights</div>
@@ -104,10 +97,10 @@ along with this program.  If not, see <http://www.gnu.org/licenses/>.
       </OButton>
     </div>
 
-    <!-- Empty state -->
+    <!-- Empty state — streams exist but no data in this time window -->
     <div
       v-else-if="hasLoadedOnce && !hasData"
-      class="tw:flex tw:flex-col tw:items-center tw:justify-center tw:h-[200px]"
+      class="tw:flex-1 tw:flex tw:flex-col tw:items-center tw:justify-center tw:text-center"
     >
       <OIcon name="info" class="tw:mb-3" style="width: 3rem; height: 3rem;" />
       <div class="tw:text-base tw:text-[var(--o2-text-muted)]">
@@ -115,8 +108,8 @@ along with this program.  If not, see <http://www.gnu.org/licenses/>.
       </div>
     </div>
 
-    <!-- Dashboard content -->
-    <template v-else>
+    <!-- Dashboard content — scrollable panel area -->
+    <div v-else class="tw:flex-1 tw:overflow-y-auto tw:pb-[0.625rem]">
       <!-- KPI Cards Row -->
       <div class="tw:grid tw:grid-cols-5 tw:gap-[0.625rem] tw:mt-[0.625rem] tw:mb-[0.625rem]">
         <div
@@ -177,7 +170,7 @@ along with this program.  If not, see <http://www.gnu.org/licenses/>.
           />
         </div>
       </div>
-    </template>
+    </div>
   </div>
 </template>
 
diff --git a/web/src/plugins/traces/SearchBar.vue b/web/src/plugins/traces/SearchBar.vue
index b8eb7ebf8d..9b0dbc76da 100644
--- a/web/src/plugins/traces/SearchBar.vue
+++ b/web/src/plugins/traces/SearchBar.vue
@@ -79,10 +79,7 @@ along with this program.  If not, see <http://www.gnu.org/licenses/>.
             active selection isn't orphaned mid-session.
           -->
           <OToggleGroupItem
-            v-if="
-              config.showLLMUI !== 'false' &&
-              (hasLLMStreams || searchObj.meta.searchMode === 'sessions')
-            "
+            v-if="config.showLLMUI !== 'false'"
             data-test="traces-search-mode-sessions-btn"
             value="sessions"
             size="sm"
@@ -93,10 +90,7 @@ along with this program.  If not, see <http://www.gnu.org/licenses/>.
             Sessions
           </OToggleGroupItem>
           <OToggleGroupItem
-            v-if="
-              config.showLLMUI !== 'false' &&
-              (hasLLMStreams || searchObj.meta.searchMode === 'llm-insights')
-            "
+            v-if="config.showLLMUI !== 'false'"
             data-test="traces-search-mode-llm-insights-btn"
             value="llm-insights"
             size="sm"
diff --git a/web/src/plugins/traces/SessionsList.vue b/web/src/plugins/traces/SessionsList.vue
index e41604065d..85ac2c4b25 100644
--- a/web/src/plugins/traces/SessionsList.vue
+++ b/web/src/plugins/traces/SessionsList.vue
@@ -20,24 +20,19 @@ along with this program.  If not, see <http://www.gnu.org/licenses/>.
   >
     <!-- Toolbar: stream selector + count pill + pagination -->
     <div class="tw:flex tw:items-center tw:gap-2 tw:py-[0.625rem]">
-      <!-- Stream selector -->
+      <!-- Stream selector — hidden when there are no LLM streams (empty state is shown below) -->
       <div
+        v-if="availableStreams.length > 0"
         data-test="sessions-list-stream-selector"
         class="tw:w-[14rem] tw:flex-shrink-0"
       >
         <OSelect
           v-model="activeStream"
-          :options="
-            availableStreams.length > 0
-              ? availableStreams.map((s) => ({ label: s, value: s }))
-              : []
-          "
+          :options="availableStreams.map((s) => ({ label: s, value: s }))"
           size="sm"
           class="tw:w-[auto] tw:flex-shrink-0 tw:rounded"
           @update:model-value="onStreamChange"
-          :disabled="availableStreams.length === 0"
         />
-        <OTooltip v-if="availableStreams.length === 0" :content="t('traces.sessionsList.noStreamsTooltip')" />
       </div>
 
       <!-- Count pill -->
diff --git a/web/src/ts/interfaces/alert.ts b/web/src/ts/interfaces/alert.ts
index 3add4ab138..c2340cb110 100644
--- a/web/src/ts/interfaces/alert.ts
+++ b/web/src/ts/interfaces/alert.ts
@@ -80,6 +80,10 @@ export interface Template {
   name: string;
   body: any;
   isDefault?: boolean;
+  // True for system-managed prebuilt templates (name starts with
+  // "prebuilt_"). Such templates are read-only — the UI must hide edit /
+  // delete actions for them and the backend will refuse mutations.
+  isPrebuilt?: boolean;
   type: "http" | "email";
   title?: string;
 }