* feat: give a cold mailbox a rotation lifecycle so a tired one can rest and come back, instead of running at full volume until a hard band trips: send_lifecycle is warming, active, resting or reserve and decides whether cold sender resolution offers the mailbox at all, which is a different axis from risk_band deciding which worker and IP host it, so a resting mailbox is still a clean-band mailbox that keeps its warmup traffic and its reputation; the hourly rebalancer rests a mailbox at throttled and worse but never at watch, since watch is defined as the band that changes nothing a customer can feel and leaving cold rotation is very much something they feel, and a rested mailbox returns only after three clean days so one good hour cannot bounce it back to full volume; reserve is the owner's hold and is never overridden, the default is active so no existing mailbox changes on deploy, and the state never travels in a workspace archive because it is this instance's decision about sending it watched
* feat: stop a query error re-admitting rested mailboxes, make probation measure healthy time, and rotate the candidate window so no mailbox starves: sendLifecycles returned a nil map on failure and an unresolved state reads as active, so one bad query quietly put every resting and reserved mailbox back into cold rotation, and the gate is now applied only when the states were actually read, with the skip logged rather than silent; ReadyToResume measured total time resting, so a mailbox that sat unhealthy for three days resumed on its first healthy tick having served no clean time, and an unhealthy evaluation now restarts the streak; and ordering candidates by send_lifecycle_since put every never-moved mailbox equal-first, so on an install with more than one page of them the same page was re-examined forever, which a checked-at stamp and its index fix
* feat: refuse a launch whose list is known to be largely undeliverable
* feat: count the deliverable audience in SQL instead of subtracting two overlapping totals, surface the unverified advice, and stop a query error skipping the gate silently: a contact can be both suppressed and unsubscribed, so Total minus both removed it twice and inflated every share computed against the remainder, which for a fully overlapping list produced a negative deliverable clamped to zero; the unverified-list branch set a summary and remediation but neither Block nor Warn, and a preflight report only surfaces checks that did not pass, so that advice could never be displayed; and a failed audience query was treated as a pass, which is fail-open on a safety gate without even a log line saying the check did not run
* feat: measure an uploaded list at import time and report what it looks like
* feat: document the import assessment and show it in the wizard
* feat: count only sendable leads as invalid, and stop guessing which column held a malformed address: an invalid lead that was also suppressed sat in the numerator while Deliverable excluded it from the denominator, so a campaign whose sendable list was clean could project above 100% and be refused; every verification count now shares the deliverable predicate, and a row whose MAPPED address will not parse is recorded as malformed directly rather than scanning other cells for an at sign, which could pick up a notes field
* feat: refuse a launch whose list is known to be largely undeliverable
* feat: count the deliverable audience in SQL instead of subtracting two overlapping totals, surface the unverified advice, and stop a query error skipping the gate silently: a contact can be both suppressed and unsubscribed, so Total minus both removed it twice and inflated every share computed against the remainder, which for a fully overlapping list produced a negative deliverable clamped to zero; the unverified-list branch set a summary and remediation but neither Block nor Warn, and a preflight report only surfaces checks that did not pass, so that advice could never be displayed; and a failed audience query was treated as a pass, which is fail-open on a safety gate without even a log line saying the check did not run
* feat: give an organization one fused abuse posture, because every existing control watches a single subject and an actor slightly wrong on several axes sits under all of them: organizations gains risk_state, risk_score, risk_reason and an append-only risk_signals evidence blob, modelled on the warmup participant health machine that already works rather than a second vocabulary for the same idea; restricted cuts per-mailbox cold volume to a quarter and forces the free warmup pool so a risky tenant cannot spend the paid pool's shared reputation, suspended stops sending at the send gate, and watch deliberately changes nothing a customer can feel so evidence accumulates before anything is taken away; an operator's suspension outranks the derived band so a detector clearing cannot release a workspace a human suspended, transitions ride the audit spine to every teammate's dashboard, a banner says which limit is active and why rather than letting volume drop silently, and the posture never travels in a workspace archive since it is one platform's verdict reached from evidence the destination never saw
* feat: make the suspension actually stop sending, and emit the audit transitions the PR claimed: emailsend.SendEmail is only the manual and API path, so campaign and warmup sends went nowhere near the gate and a suspended workspace kept sending on its schedule, while the restricted multiplier floored every mailbox at one a day which quietly turned suspension into a trickle rather than a stop; the campaign scheduler now defers the whole campaign with a reason and the warmup task skips as org-suspended, since warmup is outbound mail from the same domains; separately the band change emitted no audit entry at all despite the entity type and the frontend spine entry both existing, so no banner moved for a teammate and there was no trail of who was restricted when, and only a real transition is logged so a detector re-recording the same finding cannot fill the feed; one of my own live tests also asserted how far out a slot lands, which depends on the hour the suite runs, and now asserts the property it was about
* feat: capture and score a signup's origin instead of discarding it
* feat: document what a signup records, and prove the origin write is on the account path with a seam test rather than only testing the scorer
* chore: drop the em dashes and trim the comments the review flagged
* feat: give an organization one fused abuse posture, because every existing control watches a single subject and an actor slightly wrong on several axes sits under all of them: organizations gains risk_state, risk_score, risk_reason and an append-only risk_signals evidence blob, modelled on the warmup participant health machine that already works rather than a second vocabulary for the same idea; restricted cuts per-mailbox cold volume to a quarter and forces the free warmup pool so a risky tenant cannot spend the paid pool's shared reputation, suspended stops sending at the send gate, and watch deliberately changes nothing a customer can feel so evidence accumulates before anything is taken away; an operator's suspension outranks the derived band so a detector clearing cannot release a workspace a human suspended, transitions ride the audit spine to every teammate's dashboard, a banner says which limit is active and why rather than letting volume drop silently, and the posture never travels in a workspace archive since it is one platform's verdict reached from evidence the destination never saw
* feat: make the suspension actually stop sending, and emit the audit transitions the PR claimed: emailsend.SendEmail is only the manual and API path, so campaign and warmup sends went nowhere near the gate and a suspended workspace kept sending on its schedule, while the restricted multiplier floored every mailbox at one a day which quietly turned suspension into a trickle rather than a stop; the campaign scheduler now defers the whole campaign with a reason and the warmup task skips as org-suspended, since warmup is outbound mail from the same domains; separately the band change emitted no audit entry at all despite the entity type and the frontend spine entry both existing, so no banner moved for a teammate and there was no trail of who was restricted when, and only a real transition is logged so a detector re-recording the same finding cannot fill the feed; one of my own live tests also asserted how far out a slot lands, which depends on the hour the suite runs, and now asserts the property it was about
* chore: drop a test that belongs to the signup-risk change and reached this branch by mistake, where the type it exercises does not exist
* feat: close the two halves of the delivery-signal loop that were still open, complaints and domain-auth refusals: a spam complaint arrives as mail long after the send succeeded, and nothing read those reports, so the strongest negative signal a sender gets never reached the complaint rate, the suppression list or the breaker; internal/pkg/arf parses RFC 5965 feedback reports worker-side alongside the existing DSN path, takes the LAST Message-ID because the reported mail's headers follow the report's own, and records only abuse-type reports so a not-spam report cannot be inverted into a complaint; separately a receiving server refusing mail because the SENDING DOMAIN failed its authentication (5.7.515, 5.7.26) was classified as SERVER_UNREACHABLE and retried forever, and it is now its own hard code that blames the domain rather than the address, leaves the recipient unsuppressed, and brings that domain's DNS re-check forward so the sweep confirms the verdict the send gate acts on
* feat: make the complaint path actually reachable, and stop it trusting the report: selectTextParts only ever picked text/plain and text/html, so an RFC 5965 report's message/feedback-report and message/rfc822 parts never reached the worker and both Feedback-Type and the reported Message-ID were invisible, which would have left this feature inert and has been quietly weakening DSN parsing too; report parts are now selected as plain text; the complainer is taken from the RESOLVED SEND rather than the report body, because a report is unauthenticated mail anyone able to reach the mailbox could forge and honouring the address it names would let a forger suppress a contact the send never went to; Original-Mail-From is no longer read as the complainer since that address is the sender; and a domain-auth refusal now releases the reservation instead of spending one of the lead's attempts, because the recipient received nothing and the problem is the mailbox's domain, so another mailbox in the pool picks the lead up
* feat: fix the same missing-parts gap in the Gmail adapter, and say plainly that Microsoft Graph cannot see reports at all: goog.extractBody took only text/plain and text/html exactly as the IMAP path did, so a feedback report synced from Gmail was as invisible as one synced over IMAP, and the tests that would have caught either called the parser directly rather than going through the adapter where it actually broke; the new tests exercise that seam, and Graph returns one rendered body with no parts so reports there are undetectable without a MIME fetch that is not built, which the docs now state rather than implying full coverage
* feat: ease a graduating mailbox into cold volume instead of handing it the full cap the day it joins a campaign: cold sending read warmup HEALTH but never whether the mailbox had actually warmed enough, so one at its 40/day warmup ceiling could send 50 cold the next morning, which is the post-warmup spike providers penalise; effectiveCap gains a min() term that starts the mailbox at 5, 10 or 20 a day by how long it warmed and adds 5 per clean day toward its own cap, freezing on a spam placement through the same union-of-freezes the warmup ramp uses, anchored by a new cold_ramp_started_at stamped idempotently on the first cold send and reset on org import because it raises a ceiling the destination never watched being earned; mailboxes that never warmed are not gated, since capping senders who never opted into warmup is a different decision from smoothing the transition out of it
* feat: anchor the graduation ramp on a CONFIRMED send, and make the hold the drawer reports the hold the scheduler applies: stamping cold_ramp_started_at at dispatch started the clock on a send the worker then failed, so a mailbox climbed on days it had not proven anything, and the stamp moves to the worker's EMAIL_SENT; separately the drawer computed its hold over every placement while ColdCeiling only counts placements after the first cold send, so a placement predating the ramp read as paused while the scheduler kept climbing, and both now go through one ColdHeldUntil
* fix: restore the Callout closing tag my conflict resolution dropped, which types:check and lint both pass and only pnpm build catches
* feat: let a warmup recipient answer the mailbox that just wrote to it, so a thread reads as a conversation rather than two mailboxes monologuing on their own ramps: warmup_tasks.target_account_id was written as nil and never read by anything, so a reply only happened when the recipient's own ramp fired AND the draw happened to land on that partner; a verified receipt now sometimes re-points the recipient's pending warmup task at the sender 25 minutes to 5 hours later inside its own warmup hours, which is a re-pointing rather than new work because only one warmup task may be pending per mailbox, it can never delay a send the mailbox had planned sooner, and it stops before the thread cap so replies cannot answer replies forever; the clock parser also moves into models.ClockMinutes so a second copy of the HH:MM parsing that silently disabled every sending window cannot drift back in
* feat: stop the reply-back drawing the reply rate twice, and stop its jitter escaping a short warmup window: the scheduler drew the recipient's reply rate to decide whether to answer at all, then the task handler drew it again to decide reply-versus-new, so a 30 percent reply rate produced a 9 percent answer rate and a directed task could send a fresh message to the mailbox it was meant to be answering; a directed task now IS the reply, and the opening-time jitter is capped to the window width so a mailbox warming 09:00 to 09:20 is not scheduled past its own close
* feat: score campaign copy where it actually matters, on the message the recipient receives rather than only the template in the editor: warmlint.Score already ran at save time through /templates/score, but nothing checked the copy after merge fields, spintax, A/B selection and AI blocks resolved, which is exactly where a clean template becomes Hi comma or picks the one spammy spintax branch; the send path now scores the rendered message and writes one campaign-feed warning per step per day rather than one per recipient, RunPreflight gains the same check across every step, warmlint gains image-heavy, many-images and attachment heuristics, and the whole thing is advisory behind Settings > Sending > Content checks; the launch dialog also finally calls POST /campaigns/:id/preflight, whose report had no UI at all and so never reached the person about to send
* feat: fix three defects the review found in the content lint: a preflight run that could not read the campaign's steps left the worst score at 100 and reported the check as PASSED, which is the one outcome a check that did not run must never produce, so it now reports failed with the reason; the send-time path read organization settings while preflight read campaign-effective ones, so a campaign that turned the check off or moved its floor was still warned, and EffectiveSettings is now exposed and used by both; and the check-then-insert dedupe let concurrent recipients of the same low-scoring step each find nothing and each write, so it becomes one advisory-locked conditional insert proven by twelve racers producing exactly one feed entry
* feat: feed each sender's per-provider spam placement back into warmup partner selection, so a mailbox failing only at Microsoft stops being handed Microsoft partners instead of waiting for an aggregate band to trip: pickWeightedPartner weighted on inverse domain frequency and routing rules alone, while PoolSpamPlacementsByProvider's segmentation only ever reached the admin overview; the new per-sender query keys on who RUNS the recipient's mail via models.ClassifyProvider rather than email_accounts.provider, because that enum collapses every custom host into smtp_imap which is exactly the bucket the signal matters in, and the weight multiplies by 1/(1+4*rate) with a five-send floor so a failing provider is downweighted but never excluded, since a sender that stops mailing a provider can never discover it recovered
* feat: stop failed warmup sends flattering a provider's junk rate, and stop a re-admitted partner sidestepping the penalty: a warmup_tokens row is written before the send leaves, so counting every token put failed sends in the denominator and understated the rate exactly when the sender was doing worst; the send count now joins tasks on status = completed, and GetPoolParticipantProviders is read unfiltered because that map only resolves a candidate's provider and never decides eligibility, so a just-unblocked partner missing from it scored an unpenalized 1.0
* feat: move the campaign content-lint work off this branch, where it landed by mistake: the pre-send scoring, its preflight check and the warmlint image and attachment heuristics belong to the content-lint change and are unrelated to per-provider partner routing, so this branch now carries only the routing signal it is about
* feat: close the warmup ramp loop so an early spam placement holds the mailbox instead of letting it climb into the wall: every band in evaluateMetrics needs a sample floor before it can trip (20 warmup sends in 7 days, 100 delivered in 30), which a mailbox in its first fortnight never reaches, so one landing in junk on day three kept adding an email a day until it had sent enough to be judged; a placement inside 48h now cuts the day about a quarter and holds the ramp where it stood, and the resume subtracts the frozen days rather than catching them up because climbing three steps in one morning is the spike the hold exists to prevent; the ramp arithmetic moves into internal/app/warmupramp so the mailbox drawer reports the target the scheduler will actually act on instead of its own private copy, and says which signal cut it and when it resumes
* feat: fix three defects the review found in the warmup ramp hold: the ramp is now elapsed days minus frozen days rather than a level held at the newest placement, because MAX(created_at) meant a second placement arriving mid-hold RAISED the held level and a mailbox landing in junk repeatedly ramped up; the early-signal cut and the health band are resolved in one shared warmupramp.Resolve so the scheduler's health gate and the dashboard's ungated copy can no longer disagree about the same mailbox; and the hold is reported for the whole 72h freeze instead of only the 48h cut window, so a mailbox between the two no longer shows a ramp that has stopped climbing with nothing to explain it
* feat: make send-time optimization actually schedule sends, instead of being a documented setting with no caller: advanced.OptimizeSendTime had zero call sites anywhere in the codebase, so an org that enabled send_time_optimization through PATCH /outreach/settings changed nothing about when its campaign mail left, and the API reference said so in a callout; the campaign scheduler now resolves the recipient's timezone from the contact's timezone custom field, then the country-code suffix of its email domain, then the org fallback, and holds the slot until that clock reaches a preferred hour, raising hardFloor so the task handler reschedules rather than sending immediately, the snap is forward-only and never crosses the campaign end date, the default flips to off so no existing workspace silently re-times its sends, and Settings > Sending gives the block its first UI
* feat: stop the recipient-hour gate deferring a send forever, and fix the window parser that silently disabled every campaign schedule: recipientSlot now searches for a moment BOTH calendars accept and yields when they never meet, because raising a hard floor at an hour the sender cannot serve made every tick re-derive it, defer, wake in the sender's window and defer again; separately parseTimeOfDay accepted only the 15:04 layout while start_time, end_time, warmup_start_time and warmup_end_time are Postgres time columns pgx renders as 09:00:00.000000, so every read parsed to 0 and effectiveWindows read that as unconstrained, leaving both the campaign sending window and its day-of-week gate off for every campaign on the legacy fields and pinning warmup to its 08:00-20:00 fallbacks; Settings > Sending also gains the MANAGE_SETTINGS gate a direct visit needs
Matthew Meszaros