Commit Graph
293 Commits
Author SHA1 Message Date
Matthew Meszaros 701dc404a2 Merge remote-tracking branch 'origin/main' into fix/click-without-open-tracking 2026-09-03 05:22:05 -07:00
Matthew Meszaros b2ea1f1961 feat: add self-hosted update awareness and one-click updates: every binary is stamped with its version and commit, the backend polls GitHub Releases and a new host-side updater (cmd/updater, compose profile or systemd unit) reports the checkout's commit distance, the admin panel's top bar shows a version pill that turns into an update indicator and opens a dialog with confirmation, live step progress and log, restart tracking and result, the dashboard header shows the same pill to every member of a self-hosted instance with the full update flow for platform admins, Setup and health gains update_available and updater_unreachable checks, warmblyctl status prints the version, make upgrade and scripts/upgrade-bare-metal.sh cover the by-hand paths, and docs gain an Updates page plus configuration, health, deployment and API reference updates 2026-09-03 05:04:30 -07:00
Matthew Meszaros 31dabea0a4 feat: rebuild the click-without-open fix on top of the per-link click attribution from #298: a person's click now also counts as an open and a burst that withdraws the click withdraws the open it implied unless a real open is on record, routing readers ignore machine opens as the docs promised, every open gets its own log row and every open and click records the mail client or proxy, browser, device, OS, country, region and city (migration 000124: origin columns on email_link_clicks plus an email_opens table), the tracking service publishes only the address's network in a nullable client_ip field which the consumer resolves with GeoLite and drops, the contact Activity tab shows each open and the origin of opens and clicks, the campaign overview gains a who-engaged-from-where breakdown exposed as engagement in campaign analytics, live open and click events carry occurred_at, client and location, the leads table explains why an open is not always counted, both logs are pruned daily after a year, email_opens joins the export registry, the consumer reads GEODB_PATH optionally, and the guides and API references are updated (fixes #294) 2026-09-03 03:49:44 -07:00
Matthew Meszaros 579b0ac04c feat: merge main into the unsubscribe branch again, carrying the UTM campaign columns alongside unsubscribe_mode in every campaign scanner, keeping unsubscribe links out of the moved link tracker and its UTM tagging, and renumbering the opt-out migration to 000124 because main released 000123 for link clicks 2026-09-03 03:43:47 -07:00
Matthew Meszaros 78c4021053 Merge remote-tracking branch 'origin/main' into feat/link-click-attribution
# Conflicts:
#	docs/content/docs/api/reference/campaigns.mdx
#	docs/content/docs/guides/campaigns.mdx
#	internal/repository/pg_campaign.go
#	internal/repository/pg_campaign_lifecycle.go
#	web/src/components/app/campaigns/NewCampaignDialog.tsx
2026-09-03 03:14:19 -07:00
Matthew Meszaros 64f2d1637b feat: address the review on the unsubscribe PR: register the suppression family in warmblyctl, require the confirm field on the browser unsubscribe POST and cap its body, render a chosen A/B variant through the template engine so its merge fields and unsubscribe link resolve, fold curly apostrophes before opt-out phrase matching, write pasted suppression lists in one transaction, clamp copy by runes instead of bytes, add the constraints NOT VALID plus a lower(email) index in migration 000123, scope the unsubscribe link type-ahead to email bodies, and document DELETE /suppressions/:id 2026-09-03 02:20:47 -07:00
Matthew Meszaros 9485503e03 feat: merge main into the unsubscribe branch, keeping the new campaigns.kind column alongside unsubscribe_mode in every campaign scanner and renumbering the opt-out migration to 000123 because main took 000122 for campaign kind 2026-09-03 01:56:38 -07:00
Matthew Meszaros 5eb92c601c feat: give every campaign email a working opt-out: a reply-to-opt-out line by default or an unsubscribe link (workspace setting under Settings > Sending with a per-campaign override and a {{.UnsubscribeLink}} variable), signed per-recipient unsubscribe links served on the API origin so the List-Unsubscribe header no longer points at a dead warmbly.com page, a confirm page on GET with RFC 8058 one-click on POST and a resubscribe button, reply opt-out detection through the whole-word compliance lexicon with quoted history stripped, a first-class suppression list (Contacts tab, GET/POST/DELETE /suppressions with address and domain entries, audited removal, contact drawer action), the contact Subscribed flag enforced in campaign routing, migration 000122 with a shared recipient_suppressed() predicate, and docs for all of it 2026-09-03 01:52:40 -07:00
Matthew Meszaros 24b7e26fbb feat: add the one-time email campaign preset from #288: campaigns.kind column with sequence and one_time values and a kind field on POST /campaigns, GET /campaigns?kind= and an one_time count on /campaigns-overview, a POST /campaigns-estimate endpoint projecting deduplicated segment recipients against the mailbox pool's per-day capacity and finish date, a wizard type picker whose one-time flow runs Basics, Email, Audience, Sending and Send with send-now or scheduled start and the estimate panel and then creates, links segments and starts the campaign, a guard refusing a second email step on a one-time campaign, draft/scheduled/sending/sent wording with a One-time badge and Type filter in the campaigns list, kind on the AI create_campaign_draft tool, honouring text_only in the send and test-email paths so plain-text campaigns ship no HTML part or tracking, and the campaigns, segments, API reference and endpoint docs 2026-09-03 01:42:00 -07:00
Matthew Meszaros 99be92f159 feat: attribute every campaign click to the exact link with a per-link click log (email_link_clicks) behind the contact activity timeline, campaign live feed, recent activity and the email_clicked webhook, add per-campaign automatic UTM tagging (utm_tracking with source, medium and campaign overrides, utm_content from the link text) applied at send time to the stored ticket destination, and classify opens and clicks as machine when they arrive within ten seconds of dispatch or when several links of one email are followed within five seconds, so scanner clicks are logged but never count as engagement, fire automations or send webhooks 2026-09-03 01:05:34 -07:00
Matthew Meszaros 290f1f00aa Merge remote-tracking branch 'origin/main' into feature/public-forms
# Conflicts:
#	cmd/backend/main.go
#	docs/content/docs/guides/workspace-export-import.mdx
2026-09-01 09:29:53 -07:00
Matthew Meszaros 05d74dbe9f feat: forms v2, a full redesign of the hosted form and its builder: eight one-click themes, card/wide/split layouts with a brand cover panel, classic paged and Typeform-style focus modes split on a new page_break block, logo/cover/background uploads with size, fit and veil controls, an optional header bar that can span the page or sit with the form, a real HSV colour picker and font preview, per-contact personalized links that prefill and attribute without email verification, a render-token gate so the form JSON cannot be scraped without loading the page, funnel analytics with per-page drop-off and identified visitors, a leads-style forms list and responses table, and an organization custom forms domain verified by CNAME with hourly re-checks 2026-09-01 09:27:28 -07:00
Matthew Meszaros 128e314103 Merge remote-tracking branch 'origin/main' into fix/issue-277 2026-09-01 04:03:37 -07:00
Matthew Meszaros d6ddf1f170 feat: fix implicit-TLS SMTP on 465 and IMAP STARTTLS on 143 behind a stored per-mailbox security mode that accepts any port, stop worker ID churn orphaning mailbox assignments via flock-claimed persistent worker ids, give the unibox a standard mail-folder sidebar (inbox/sent/drafts/archive/spam/trash) backed by a provider-derived folder column, and expose the AI tool registry over REST for non-MCP function-calling agents (#283) 2026-09-01 03:53:19 -07:00
Matthew Meszaros 55307b0ad9 feat: fix the segment dialog UI and make a contact created inside a segment join it (issue #285): the add-to-campaign picker now shows a humanised, colour-toned campaign status instead of the raw PAUSED_NO_ACCOUNTS enum, its footer wraps instead of clipping the hint mid-sentence and the Add leads button no longer breaks across two lines, campaign status labels move to a shared components/app/campaigns/status module, the Segments, Categories and Segment pages plus every unmapped settings and onboarding route get a document title so they stop reading Page not found, and POST /contacts takes a segments array that pins the new contacts in as include overrides (validated before the write, best-effort after it) which the New contact dialog sends when opened from a segment page 2026-09-01 02:57:30 -07:00
Matthew Meszaros 7b6830daa5 feat: say segments out loud in the API scope catalog: the READ_CONTACTS and WRITE_CONTACTS descriptions served to the API key dialog (and the docs permission table) now name segments, since segment CRUD, previews, member overrides and enrolment ride on the contact scopes and the picker never said so 2026-09-01 01:32:56 -07:00
Matthew Meszaros 5e87b1bbbf Merge remote-tracking branch 'origin/main' into feature/public-forms 2026-09-01 01:17:54 -07:00
Matthew Meszaros 60c9e316d9 feat: hosted lead-capture forms end to end: drag-and-drop builder with field settings, design panel, embed/share and submissions tabs in the dashboard, a public TanStack form app (forms/) served by the new standalone forms service (cmd/forms + internal/formserver) on FORMS_DOMAIN with per-form frame-ancestors CSP, honeypot/fill-time/Turnstile/per-IP submit protection and a same-origin JSON API proxying the backend internal API, form submissions creating contacts with categories and campaign enrollment plus realtime, audit, webhook and org-transfer coverage, migration 000114, seed forms, CI jobs, Dockerfile, systemd/nginx/compose manifests and docs 2026-09-01 01:17:51 -07:00
Matthew Meszaros 66a105fb9f feat: make segments a live campaign audience and round out lead management (issue #277): a campaign_segments link table with GET/PUT /campaigns/:id/segments (max 20, replace semantics), immediate enrolment of linked-segment members as leads plus targeted re-syncs on contact writes, segment edits, pin-ins and imports and a 2-minute backend sweep for drift, waking active campaigns and restarting completed ones through the full launch checks; a Segments manager dialog and toolbar button on the campaign Leads tab; Remove from campaign as the row action and a selection-bar bulk action so leads can leave a campaign without deleting the contact; campaign and segment pickers in the CSV import wizard backed by a new segment_ids import option that pins imported rows as include overrides; a delete guard naming linked campaigns; orgtransfer registration, live repo tests and docs for all of it 2026-08-31 08:45:27 -07:00
Matthew Meszaros 896fc60f4d feat: add the missing mailbox re-verification flow (issue #274): POST /emails/onboarding/oauth/reauth/:id re-runs the provider consent for an existing Gmail/Outlook mailbox (login_hint preselect, same-address check, token rewrite keeping the stored refresh token) and PUT /emails/onboarding/smtp-imap/:id replaces SMTP/IMAP credentials after live validation; both resolve the credential-class error rows and reactivate the mailbox onto its worker, the drawer's Needs attention banner gains Re-authorize and Update credentials buttons, and the mailboxes guide documents reconnecting 2026-08-31 05:29:35 -07:00
Matthew Meszaros 7a7c6051bc Merge remote-tracking branch 'origin/main' into feature/contact-segments 2026-08-30 02:07:56 -07:00
Matthew Meszaros 52916ab60d feat: verification evidence engine and Greptile fixes for #264: contact_verification_evidence ledger (migration 000111) fed by clean deliveries, human opens, clicks, replies and recipient-naming bounces from the send, tracking, reply and bounce paths, a decaying score that lets real mail outrank a probe and a newer bounce outrank older engagement, verification_confidence on every contact with a reasons list and animated Deliverability card in the contact drawer, per-organization probe breakers, undeliverable counts that ignore finished leads, tighter wiring comments, and docs 2026-08-29 23:49:33 -07:00
Matthew Meszaros daf946fc45 feat: add the add_to_segment and remove_from_segment sequence action steps, executed on both the scheduled campaign path and the instant reply path, wired into the backend and consumer 2026-08-29 23:45:05 -07:00
Matthew Meszaros 1eb3dbe481 feat: let the contacts search and export accept segment_ids so any contact query can be scoped to a segment, and label add/remove-segment steps in the lead progress view 2026-08-29 23:45:05 -07:00
Matthew Meszaros fd80c56136 feat: add the segment model with the typed condition DSL, the filterable field catalog, operator sets per field kind, validation and normalization of every condition, and the segment audit entity type 2026-08-29 23:45:05 -07:00
Matthew Meszaros a02ff7c936 feat: address verification overhaul for #264: MillionVerifier as a pay-as-you-go integration plugin with org-sealed key and automatic fallback to the built-in check, built-in prober gains domain cache, Microsoft/Yahoo fingerprinting, MX fallback, disposable/role sub-statuses and a self-check breaker, imports and POST /contacts accept verification results in any known provider vocabulary with auto-detected columns, verdict provenance and expiry columns (migration 000110), campaigns park at paused_undeliverable with re-verify/send-anyway instead of finishing, POST/GET /contacts/verification bulk actions and overview, launch gate override via acknowledge_list_risk, animated verification marks, banner and settings card in the dashboard, and docs 2026-08-29 23:11:22 -07:00
Matthew Meszaros 2a831e9783 feat: let a linked self-hosted instance sign Google and Microsoft mailboxes in through Warmbly Cloud's own OAuth apps and send with cloud-brokered access tokens: the cloud runs the consent (pool_link_mailboxes.managed, brokered state in Redis, the existing /addresses/*/callback completes it and redirects to the instance's /cloud-oauth/done), keeps the refresh grant, mints short-lived tokens at /pool-link/instance/mailboxes/:id/token and refuses them for revoked links, removed, inactive or blocked mailboxes; the instance mirrors such mailboxes without a credential (cloud_link_mailboxes.managed), ships them to the worker as brokered so goog/msgraph init on a token source that pulls from /api/v1/internal/cloud-link/token/:id, lets the consumer ignore cloud warmup tokens for enrolled mailboxes, and can adopt mailboxes connected directly on the workspace; Add account shows the cloud path and the adoptable list, and the Warmbly Cloud guide documents the model 2026-08-29 09:50:52 -07:00
Matthew Meszaros 152f626469 feat: remove the free trial: a new hosted workspace starts on the free plan with no time limit, may hold up to 10 mailboxes (connected directly or through a linked self-hosted instance) and warm them in the free pool, and everything else (campaigns, inbox, contacts, CRM, integrations, API keys, audit) sits behind a Starter lock in the sidebar and a SubscriptionGate overlay until a plan is active; the pool-link allowance now counts every mailbox in the workspace, and the marketing site and guide say free workspace instead of 14-day trial 2026-08-29 08:34:22 -07:00
Matthew Meszaros 3bdb0fb82d feat: address the Greptile review on the pool link: require https for the cloud URL (loopback exempt for local development) since the instance token and mailbox passwords travel on it, remove the cloud copy when the local enrollment row cannot be written so a mailbox never warms in both places, delete the local enrollment row before the cloud one and restore it if the cloud call fails so a mailbox is never left with no warmup anywhere, and trim the new multi-line comments to the one-line style 2026-08-29 07:17:10 -07:00
Matthew Meszaros b75fdcf86c Merge remote-tracking branch 'origin/main' into feature/self-hosted-warmup-pool-access
# Conflicts:
#	internal/scheduler/warmup_scheduler.go
2026-08-29 07:10:38 -07:00
Matthew Meszaros 37b60b59d3 feat: let a self-hosted instance warm its mailboxes in the hosted pool: device-code link approved at /connect, instance-token API that enrolls SMTP/IMAP mailboxes as warmup-only accounts (no history import, non-warmup mail dropped), free for 10 mailboxes and unlimited on the seeded $15 pool plan, tier fallback to proven healthy mailboxes when a pool runs thin, local warmup stands down for enrolled mailboxes, Settings > Warmbly Cloud step flow and linked-instances page, docs guide, marketing copy, and fix SetWarmupLifecycle re-reading the row with an org-scoped lookup so every warmup start/pause returned 404 2026-08-29 07:09:04 -07:00
Matthew Meszaros 5821fc2a1c feat: merge origin/main into the website tracking branch after PR #260 landed 000106_contact_source, renumber the website tracking migration to 000107, and fold the page_hit timeline type, its query source and its Website filter, meta line and expandable details into the reworked contact Activity tab and models from the contact-activity PR 2026-08-29 04:38:35 -07:00
Matthew Meszaros 9fd9e082ae feat: address Greptile on PR #260 by only linking meeting join_url values whose scheme is http or https in the contact timeline (both the meta Join link and the expanded detail), projecting the campaign's daily ramp advance in memory before the read-only next-send preview so a preview on a new UTC day budgets with the level the next scheduler pass will persist (with a unit test), and trimming the campaign-state model, preview and service comments to one-line invariants 2026-08-29 03:51:24 -07:00
Matthew Meszaros 896dc4fe3c feat: merge origin/main (campaign lead engagement filters, contact export org scoping) into the issue #255 branch, keeping both the engagement and the next-action sections of the campaigns guide 2026-08-29 03:40:13 -07:00
Matthew Meszaros a4739b63ec feat: add first-touch contact source attribution (migration 000106: contacts.source with a CHECK, source_detail, first_seen_at, existing rows stamped unknown) stamped at every creation site (dashboard manual/campaign, file import, Google Sheets sync, API key, AI assistant), write contact_created / campaign_added / campaign_removed / category_added / category_removed lifecycle events into contact_activities inside the same transactions as the links and merge them into the contact timeline, refactor FindNextRoutedPair's routing into a campaignRouter shared with a per-contact RouteContact and split CalculateNextCampaignTime into campaignSenders + placeCampaignSend so a read-only PreviewContactSend derives a contact's next step through the scheduler's own constraints, expose it as GET /contacts/:id/campaigns behind the contact service, render a per-campaign state panel, Campaigns/Lifecycle filter chips and expandable event rows in the Activity tab plus a Source section on Overview, cover it with TestLive* for the timeline events and the next-action preview (step wait, sending window, paused), and document it in the contacts, campaigns and API reference docs (issue #255) 2026-08-29 03:28:16 -07:00
Matthew Meszaros 27630eec0a feat: add website visitor tracking for issue #255 with migration 000106 (website_tracking_settings, website_visitors, website_page_hits, all registered in the orgtransfer spec), a consent-gated dependency-free tracking.js served by the Rust tracking service with a rate-limited, size-capped, prefetch-filtered POST /p ingest that forwards to a new backend internal page-hits endpoint for server-side user-agent and GeoIP enrichment, contact identification only through the click ticket the redirect appends to registered hosts, a per-workspace retention job, page_hit events with an expandable detail view in the contact Activity timeline, a Settings > Website tracking page for the snippet and consent, location and retention configuration, realtime PAGE_HIT fanout, and a website tracking guide plus endpoint, export and configuration docs 2026-08-29 03:25:50 -07:00
Matthew Meszaros d67cdb8562 feat: add recipient-level engagement to the campaign Leads view by adding an engagement search filter (opened, not_opened, clicked, not_clicked, replied, not_replied, bounced) that composes with lead_status as AND and rejects unknown values with stable 400 codes, counting only human opens so machine opens never read as engagement, adding contacted/opened/clicked/replied_any totals to lead_counts, rendering Opened/Clicked/Replied columns and clickable server-backed status and engagement chips in the Leads table with matching Filters sheet sections, offering lead_status/lead_opened/lead_clicked/lead_replied export columns from a campaign, covering every filter value with a live Postgres test, and documenting the columns, filters, error codes and export fields (issue #250) 2026-08-29 03:12:02 -07:00
Matthew Meszaros 4cee178c7a Merge remote-tracking branch 'origin/main' into fix/issue-244-reserve-hold 2026-08-28 23:33:26 -07:00
Matthew Meszaros c9693dabce Merge remote-tracking branch 'origin/main' into fix/issue-241 2026-08-28 22:51:44 -07:00
Matthew Meszaros 5c832461b0 feat: wire the unreachable reserve send-lifecycle state to a real per-mailbox hold (POST /emails/:id/hold and /release behind manage_emails and WRITE_EMAILS, SetSendHold on the email service forcing the lifecycle past the rebalancer guard, a Hold from campaigns toggle on the mailbox drawer's Overview tab with the reserve notice rewritten to point at it, warmblyctl mailbox hold/release, and docs in the mailboxes guide, API reference and scope map), and drop the warming state nothing ever set from the model, the web type, the docs table and the DB check via migration 000104, which folds any legacy warming row back to active 2026-08-28 22:47:31 -07:00
Matthew Meszaros 0ab947dc5d Merge remote-tracking branch 'origin/main' into fix/issue-241 2026-08-28 22:47:28 -07:00
Matthew Meszaros 74fdd5002d feat: condense the new comments on PoolSpamPlacementsByProvider, its unknown bucket, the blank-domain placement filter and the summary model field to the one-line form the repo convention asks for, keeping the non-obvious constraint (the stored recipient_provider is the connect method, and a domainless placement belongs to no provider) and dropping the narration 2026-08-28 22:46:25 -07:00
Matthew Meszaros a5ea55bba5 feat: give a suspended workspace a way back, because risk_state was a one-way door: the derived band is no longer pinned at suspended by the UPDATE in pg_org_risk, an operator's decision is now an explicit risk_override that outranks the score and survives every later detector write until it is lifted, the one-shot detectors (signup origin, import list quality, repeated sign-in anomalies) file findings with a 30-day expiry that a six-hourly consumer sweep retires so a score falls on its own, migration 000104 backfills that expiry onto findings already on file, and four admin endpoints plus an Abuse posture panel in admin/ let an operator finally read the evidence the customer endpoint withholds, retract a finding, pin a band and lift the pin; also stops the reviewing admin's identity reaching the tenant's own audit feed (which resolves an actor to a name and email) by recording the platform as the actor there and the operator in the admin trail, and stops risk_signals riding along in a customer-downloadable org export 2026-08-28 22:42:57 -07:00
Matthew Meszaros 6c172daaef Merge remote-tracking branch 'origin/main' into fix/issue-143-investigation 2026-08-28 22:42:25 -07:00
Matthew Meszaros 4ddcb24bcd feat: make the campaign content check actually fire, fixing a link cap that counted zero links on every HTML email because the URLs live in href attributes that tag-stripping discards, a preflight that scored wait and action nodes as copy and so failed every campaign using one at 55/100 because GetSequencesByCampaignID never selected the kind column, a content_warning log level of "warning" that never matched the dashboard's "warn" amber tier, an unvalidated min_content_score an API caller could set to 5000, attachments the send path scored but preflight ignored, and a docs claim of live editor scoring that was really a manual button 2026-08-28 21:54:29 -07:00
Matthew Meszaros f518c950d7 feat: stop an unattributable warmup spam placement demoting every custom-domain partner, key the admin pool rollup to who runs the recipient's mail rather than the connect method, and cover issue #143's routing feedback end to end with a live selectWarmupPartner test that proves the per-provider signal reaches the partner the selector returns 2026-08-28 21:30:52 -07:00
Matthew Meszaros 70d49e7c5f feat: record the verdict that issued the login challenge instead of re-judging at confirm, and stop a mailbox in no warmup pool reading as healthy: the emailed code is confirmed by a second request that can carry a different address and sees history the first one did not, so re-assessing there could file a challenged sign-in as clean and drop it from the repeat count that reaches the workspace posture; the verdict now travels in the login session and every completion path takes it, while ListLifecycleCandidates returns a NULL health as unknown so leaving the pool is no longer evidence of recovery and a resting mailbox neither resumes nor accrues probation on it 2026-08-28 12:20:11 -07:00
Matthew Meszaros 375c5ea8dd chore: merge main 2026-08-28 12:01:49 -07:00
Matthew Meszaros 8ef6ee5545 feat: measure an uploaded list at import, and say what it looks like (#236)
* feat: refuse a launch whose list is known to be largely undeliverable

* feat: count the deliverable audience in SQL instead of subtracting two overlapping totals, surface the unverified advice, and stop a query error skipping the gate silently: a contact can be both suppressed and unsubscribed, so Total minus both removed it twice and inflated every share computed against the remainder, which for a fully overlapping list produced a negative deliverable clamped to zero; the unverified-list branch set a summary and remediation but neither Block nor Warn, and a preflight report only surfaces checks that did not pass, so that advice could never be displayed; and a failed audience query was treated as a pass, which is fail-open on a safety gate without even a log line saying the check did not run

* feat: measure an uploaded list at import time and report what it looks like

* feat: document the import assessment and show it in the wizard

* feat: count only sendable leads as invalid, and stop guessing which column held a malformed address: an invalid lead that was also suppressed sat in the numerator while Deliverable excluded it from the denominator, so a campaign whose sendable list was clean could project above 100% and be refused; every verification count now shares the deliverable predicate, and a row whose MAPPED address will not parse is recorded as malformed directly rather than scanning other cells for an at sign, which could pick up a notes field
2026-08-28 11:50:48 -07:00
Matthew Meszaros 2492cba603 feat: give a cold mailbox a rotation lifecycle so a tired one can rest and come back, instead of running at full volume until a hard band trips: send_lifecycle is warming, active, resting or reserve and decides whether cold sender resolution offers the mailbox at all, which is a different axis from risk_band deciding which worker and IP host it, so a resting mailbox is still a clean-band mailbox that keeps its warmup traffic and its reputation; the hourly rebalancer rests a mailbox at throttled and worse but never at watch, since watch is defined as the band that changes nothing a customer can feel and leaving cold rotation is very much something they feel, and a rested mailbox returns only after three clean days so one good hour cannot bounce it back to full volume; reserve is the owner's hold and is never overridden, the default is active so no existing mailbox changes on deploy, and the state never travels in a workspace archive because it is this instance's decision about sending it watched 2026-08-28 11:48:44 -07:00