diff --git a/components/email/__tests__/conversation-frame-keys.test.tsx b/components/email/__tests__/conversation-frame-keys.test.tsx
new file mode 100644
index 000000000..a39dd5012
--- /dev/null
+++ b/components/email/__tests__/conversation-frame-keys.test.tsx
@@ -0,0 +1,64 @@
+// mail-3: a key pressed after a click into an HTML message of a conversation
+// stayed in the message's frame, so the mail shortcuts did nothing.
+import { afterEach, describe, expect, it, vi } from 'vitest';
+import { fireEvent, render } from '@testing-library/react';
+
+const t = Object.assign((k: string) => k, { raw: (k: string) => k, rich: (k: string) => k });
+vi.mock('next-intl', () => ({
+  useTranslations: () => t,
+  useLocale: () => 'en',
+}));
+vi.mock('@/hooks/use-wopi-status', () => ({ useWopiStatus: () => ({ enabled: false }), canWopiOpen: () => false }));
+vi.mock('@/hooks/use-own-domain-address', () => ({ useOwnDomainAddress: () => () => false }));
+
+class NoopResizeObserver {
+  observe() {}
+  unobserve() {}
+  disconnect() {}
+}
+vi.stubGlobal('ResizeObserver', NoopResizeObserver);
+
+const { ThreadConversationView } = await import('@/components/email/thread-conversation-view');
+
+function renderHtmlMessage() {
+  const email = {
+    id: 'e1', threadId: 't1', mailboxIds: { a: true }, keywords: { $seen: true },
+    from: [{ name: 'Sender', email: 'sender@t.example' }], to: [{ email: 'me@example.org' }],
+    subject: 's', receivedAt: '2026-09-26T10:00:00Z', size: 1, preview: 'hi', hasAttachment: false,
+    htmlBody: [{ partId: '1', type: 'text/html' }], textBody: [], attachments: [],
+    bodyValues: { '1': { value: '<p id="p">Newsletter</p>' } },
+  };
+  const { container } = render(
+    <ThreadConversationView
+      thread={{ threadId: 't1', emails: [email], latestEmail: email } as never}
+      emails={[email] as never}
+      onBack={() => {}}
+    />,
+  );
+  const iframe = container.querySelector('iframe')!;
+  const srcdoc = iframe.getAttribute('srcdoc') ?? '';
+  const doc = iframe.contentDocument!;
+  doc.body.innerHTML = /<body[^>]*>([\s\S]*)<\/body>/.exec(srcdoc)![1];
+  fireEvent.load(iframe);
+  return doc;
+}
+
+afterEach(() => {
+  vi.restoreAllMocks();
+});
+
+describe('keys in a conversation message', () => {
+  it('reach the page, where the shortcut handlers listen', () => {
+    const doc = renderHtmlMessage();
+    const heard: string[] = [];
+    const listen = (e: KeyboardEvent) => heard.push(e.key);
+    window.addEventListener('keydown', listen);
+    try {
+      const FrameKeyboardEvent = (doc.defaultView as unknown as { KeyboardEvent: typeof KeyboardEvent }).KeyboardEvent;
+      doc.getElementById('p')!.dispatchEvent(new FrameKeyboardEvent('keydown', { key: 'j', code: 'KeyJ', bubbles: true, cancelable: true }));
+    } finally {
+      window.removeEventListener('keydown', listen);
+    }
+    expect(heard).toEqual(['j']);
+  });
+});
diff --git a/components/email/email-viewer.tsx b/components/email/email-viewer.tsx
index 0b1b5fac7..dc1ed92b0 100644
--- a/components/email/email-viewer.tsx
+++ b/components/email/email-viewer.tsx
@@ -23,6 +23,7 @@ import { collectReferencedCids, isEmbeddedInBody, isReportPart, normalizeCid, re
 import { getAttachmentDisplayName } from "@/lib/attachment-name";
 import { collapsePlainTextQuotes, setupQuoteCollapse } from "@/lib/quote-collapse";
 import { measureEmailFrameHeight } from "@/lib/email-frame-height";
+import { forwardFrameKeys } from "@/lib/email-frame-keys";
 import { DARK_PENDING_CLASS, applyEmailDarkMode, emailColorScheme, emailDarkModeCss, emailHasNativeDarkMode as htmlHasNativeDarkMode, resolveColorSchemeMedia } from "@/lib/email-dark-mode";
 import { fitEmailBodyWidth, type FitOptions } from "@/lib/email-fit-width";
 import { hasFullBleedCanvas } from "@/lib/email-full-bleed";
@@ -3733,6 +3734,8 @@ export function EmailViewer({
           onSelection: (text) => { if (iframe.contentDocument === doc) onBodySelection(text); },
           onContextMenu: (point, text) => selectionMenu.openRef.current(point, { emailId: emailIdRef.current, text }),
         });
+        // j, k, e and the other shortcuts keep working after a click into the body.
+        forwardFrameKeys(doc, iframe);
 
       }
     } catch {
diff --git a/components/email/thread-conversation-view.tsx b/components/email/thread-conversation-view.tsx
index 0977c9136..328f64a97 100644
--- a/components/email/thread-conversation-view.tsx
+++ b/components/email/thread-conversation-view.tsx
@@ -20,6 +20,7 @@ import { ReceivedLabelChip } from "./received-label-chip";
 import { collectReferencedCids, isEmbeddedInBody, isReportPart, normalizeCid, rewriteCidReferences } from "@/lib/attachment-visibility";
 import { collapsePlainTextQuotes, setupQuoteCollapse } from "@/lib/quote-collapse";
 import { measureEmailFrameHeight } from "@/lib/email-frame-height";
+import { forwardFrameKeys } from "@/lib/email-frame-keys";
 import { fitEmailBodyWidth } from "@/lib/email-fit-width";
 import { mailLanguage } from "@/lib/mail-language";
 import { htmlToReadableText } from "@/lib/html-to-readable-text";
@@ -926,6 +927,8 @@ export function ConversationEmailBody({
         emailId: email.id,
         onContextMenu: (point, text) => selectionMenu.openRef.current(point, { emailId: email.id, text }),
       });
+      // j, k, e and the other shortcuts keep working after a click into the body.
+      forwardFrameKeys(doc, iframe);
       setHtmlBodyEl(doc.body);
     } catch {
       // contentDocument may be inaccessible under stricter sandboxes; ignore.
diff --git a/lib/__tests__/email-frame-keys.test.ts b/lib/__tests__/email-frame-keys.test.ts
new file mode 100644
index 000000000..e8cf4da93
--- /dev/null
+++ b/lib/__tests__/email-frame-keys.test.ts
@@ -0,0 +1,108 @@
+import { renderHook } from '@testing-library/react';
+import { afterEach, describe, expect, it, vi } from 'vitest';
+import { useKeyboardShortcuts } from '@/hooks/use-keyboard-shortcuts';
+import { forwardFrameKeys } from '../email-frame-keys';
+
+// mail-3: after a click into an HTML message, j, k, e, # and the rest did
+// nothing, since the key presses went to the body's frame and never reached
+// the page's shortcut handlers.
+
+const email = { id: 'm1' } as never;
+
+function frameWith(html: string) {
+  const frame = document.createElement('iframe');
+  document.body.appendChild(frame);
+  const doc = frame.contentDocument!;
+  doc.body.innerHTML = html;
+  forwardFrameKeys(doc, frame);
+  return { frame, doc };
+}
+
+/** A key press as the frame's own window makes it. */
+function pressIn(doc: Document, target: Element, key: string, code: string, init: KeyboardEventInit = {}) {
+  const FrameKeyboardEvent = (doc.defaultView as unknown as { KeyboardEvent: typeof KeyboardEvent }).KeyboardEvent;
+  const event = new FrameKeyboardEvent('keydown', { key, code, bubbles: true, cancelable: true, ...init });
+  target.dispatchEvent(event);
+  return event;
+}
+
+function mountShortcuts() {
+  const handlers = { onNextEmail: vi.fn(), onArchive: vi.fn(), onDelete: vi.fn(), onCloseEmail: vi.fn(), onSelectAll: vi.fn() };
+  renderHook(() => useKeyboardShortcuts({ emails: [email], selectedEmailId: 'm1', handlers }));
+  return handlers;
+}
+
+afterEach(() => {
+  document.body.innerHTML = '';
+});
+
+describe('keys pressed in a message body', () => {
+  it('reach the app shortcuts: j, e and #', () => {
+    const handlers = mountShortcuts();
+    const { doc } = frameWith('<p>Newsletter</p>');
+    const p = doc.querySelector('p')!;
+    const j = pressIn(doc, p, 'j', 'KeyJ');
+    pressIn(doc, p, 'e', 'KeyE');
+    pressIn(doc, p, '#', 'Digit3', { shiftKey: true });
+    expect(handlers.onNextEmail).toHaveBeenCalledTimes(1);
+    expect(handlers.onArchive).toHaveBeenCalledTimes(1);
+    expect(handlers.onDelete).toHaveBeenCalledTimes(1);
+    // The frame doesn't act on a key a shortcut took.
+    expect(j.defaultPrevented).toBe(true);
+  });
+
+  it('stay in a form inside the mail', () => {
+    const handlers = mountShortcuts();
+    const { doc } = frameWith('<form><input name="q"><textarea></textarea><div contenteditable="true"><b>x</b></div></form>');
+    pressIn(doc, doc.querySelector('input')!, 'j', 'KeyJ');
+    pressIn(doc, doc.querySelector('textarea')!, 'e', 'KeyE');
+    pressIn(doc, doc.querySelector('b')!, 'Backspace', 'Backspace');
+    expect(handlers.onNextEmail).not.toHaveBeenCalled();
+    expect(handlers.onArchive).not.toHaveBeenCalled();
+    expect(handlers.onDelete).not.toHaveBeenCalled();
+  });
+
+  it('leave Ctrl+A, Ctrl+C and the scrolling keys to the body', () => {
+    const handlers = mountShortcuts();
+    const { doc } = frameWith('<p>Text</p>');
+    const p = doc.querySelector('p')!;
+    const selectAll = pressIn(doc, p, 'a', 'KeyA', { ctrlKey: true });
+    const copy = pressIn(doc, p, 'c', 'KeyC', { ctrlKey: true });
+    const space = pressIn(doc, p, ' ', 'Space');
+    const down = pressIn(doc, p, 'ArrowDown', 'ArrowDown');
+    // Ctrl+A in the list selects every message; in the body it selects the text.
+    expect(handlers.onSelectAll).not.toHaveBeenCalled();
+    expect(handlers.onNextEmail).not.toHaveBeenCalled();
+    for (const event of [selectAll, copy, space, down]) expect(event.defaultPrevented).toBe(false);
+  });
+
+  it('Escape puts the focus back on the open message in the list', () => {
+    const handlers = mountShortcuts();
+    const list = document.createElement('div');
+    list.id = 'message-list';
+    list.innerHTML = '<div role="row" tabindex="-1">A</div><div role="row" tabindex="-1" aria-current="true">B</div>';
+    document.body.appendChild(list);
+    const { doc } = frameWith('<p>Text</p>');
+    pressIn(doc, doc.querySelector('p')!, 'Escape', 'Escape');
+    expect(document.activeElement?.textContent).toBe('B');
+    // Only the focus moves: the message stays open.
+    expect(handlers.onCloseEmail).not.toHaveBeenCalled();
+  });
+
+  it('Escape without a list (a message window) is the app\'s Escape', () => {
+    const handlers = mountShortcuts();
+    const { doc } = frameWith('<p>Text</p>');
+    pressIn(doc, doc.querySelector('p')!, 'Escape', 'Escape');
+    expect(handlers.onCloseEmail).toHaveBeenCalledTimes(1);
+  });
+
+  it('stop while a menu is open on the page', () => {
+    const handlers = mountShortcuts();
+    const menu = document.createElement('div');
+    menu.setAttribute('role', 'menu');
+    document.body.appendChild(menu);
+    const { doc } = frameWith('<p>Text</p>');
+    pressIn(doc, doc.querySelector('p')!, 'e', 'KeyE');
+    expect(handlers.onArchive).not.toHaveBeenCalled();
+  });
+});
diff --git a/lib/email-frame-keys.ts b/lib/email-frame-keys.ts
new file mode 100644
index 000000000..7ae575e3a
--- /dev/null
+++ b/lib/email-frame-keys.ts
@@ -0,0 +1,90 @@
+/**
+ * An HTML message renders in a frame, and a key pressed after a click into it
+ * goes to the frame's own window: j, k, e, # and the rest stopped working
+ * until the user clicked back into the list. This hands those keys on to the
+ * page as a copy of the key press, sent from the frame element, so the app's
+ * shortcut handlers (hooks/use-keyboard-shortcuts, hooks/use-undo-shortcut)
+ * take it with their usual checks: an open menu or dialog, single-key
+ * shortcuts turned off. Escape puts the focus back on the message's row in
+ * the list, as Escape in a dialog gives the focus back.
+ *
+ * Left to the frame: anything typed into a form in the mail, keys with Ctrl,
+ * Alt or ⌘ (copy, select all), and the keys that scroll the body or move
+ * through its links (arrows, Space, Tab, Enter, Page Up and Down).
+ */
+
+import { focusTemporarily } from "@/lib/keyboard";
+
+/** Keys that aren't one character but are mail shortcuts. */
+const NAMED_KEYS = new Set(["Delete", "Backspace", "Escape"]);
+
+const EDITABLE =
+  'input, textarea, select, [contenteditable=""], [contenteditable="true"], [contenteditable="plaintext-only"]';
+
+/**
+ * Whether a key press in the frame came from a place that takes text. By tag
+ * and attribute: the frame's elements belong to another window, so
+ * `instanceof HTMLElement` (lib/keyboard) is false for all of them.
+ */
+function typedInFrame(event: KeyboardEvent, doc: Document): boolean {
+  if (doc.designMode === "on") return true;
+  const target = event.target as Node | null;
+  const el = target && target.nodeType === 1 ? (target as Element) : target?.parentElement ?? null;
+  if (!el) return false;
+  if (el.closest(EDITABLE)) return true;
+  return (el as HTMLElement).isContentEditable === true;
+}
+
+/** Whether this key press in the frame belongs to the app. */
+export function isFrameKeyForApp(event: KeyboardEvent, doc: Document): boolean {
+  if (event.defaultPrevented || event.isComposing) return false;
+  if (event.ctrlKey || event.metaKey || event.altKey) return false;
+  if (event.key === " " || (event.key.length !== 1 && !NAMED_KEYS.has(event.key))) return false;
+  return !typedInFrame(event, doc);
+}
+
+/**
+ * The open message's row in the message list, or the list itself when no row
+ * is open. Null where there is no list (a message window).
+ */
+function listFocusTarget(doc: Document): HTMLElement | null {
+  const list = doc.getElementById("message-list");
+  if (!list) return null;
+  return (
+    list.querySelector<HTMLElement>('[role="row"][aria-current="true"]') ??
+    list.querySelector<HTMLElement>('[role="row"][tabindex="0"]') ??
+    list
+  );
+}
+
+/**
+ * Hands the app's keys from a message frame's document to the page. Returns a
+ * function that stops it; a frame whose document is replaced stops by itself.
+ */
+export function forwardFrameKeys(doc: Document, frame: HTMLIFrameElement): () => void {
+  const onKeyDown = (event: KeyboardEvent) => {
+    if (!isFrameKeyForApp(event, doc)) return;
+    if (event.key === "Escape") {
+      const target = listFocusTarget(frame.ownerDocument);
+      if (target) {
+        event.preventDefault();
+        focusTemporarily(target, { preventScroll: true });
+        return;
+      }
+    }
+    const copy = new KeyboardEvent("keydown", {
+      key: event.key,
+      code: event.code,
+      shiftKey: event.shiftKey,
+      repeat: event.repeat,
+      bubbles: true,
+      cancelable: true,
+      composed: true,
+    });
+    frame.dispatchEvent(copy);
+    // A shortcut ran: the frame doesn't act on the key as well.
+    if (copy.defaultPrevented) event.preventDefault();
+  };
+  doc.addEventListener("keydown", onKeyDown);
+  return () => doc.removeEventListener("keydown", onKeyDown);
+}