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https://github.com/windmill-labs/windmill.git
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centdix
176 lines
10 KiB
JSON
176 lines
10 KiB
JSON
{
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"summary": "AI-Powered Customer Support with Tools",
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"value": {
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"modules": [
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{
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"id": "fetch_customer_profile",
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"value": {
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"type": "rawscript",
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"language": "bun",
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"content": "export async function main(customer_id: string) {\n // Mock customer profile and order history\n return {\n customer_id,\n name: 'John Doe',\n email: 'john.doe@example.com',\n membership_tier: 'gold',\n recent_orders: [\n { order_id: 'ORD-001', date: '2024-01-15', total: 149.99, status: 'delivered' },\n { order_id: 'ORD-002', date: '2024-02-20', total: 89.50, status: 'shipped' }\n ],\n support_history: [\n { ticket_id: 'TKT-100', issue: 'Delivery delay', resolved: true }\n ]\n };\n}",
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"input_transforms": {
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"customer_id": {
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"type": "javascript",
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"expr": "flow_input.customer_id"
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}
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}
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}
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},
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{
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"id": "support_agent",
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"value": {
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"type": "aiagent",
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"input_transforms": {
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"provider": {
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"type": "static",
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"value": "$res:f/ai_providers/openai"
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},
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"output_type": {
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"type": "static",
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"value": "text"
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},
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"user_message": {
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"type": "javascript",
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"expr": "`Customer Profile:\nName: ${results.fetch_customer_profile.name}\nMembership: ${results.fetch_customer_profile.membership_tier}\nRecent Orders: ${JSON.stringify(results.fetch_customer_profile.recent_orders)}\n\nCustomer Query: ${flow_input.query_text}`"
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},
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"system_prompt": {
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"type": "static",
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"value": "You are a helpful customer support agent. Use the available tools to look up order information, check refund eligibility, create support tickets, or search FAQs to help resolve customer queries. Be professional and empathetic."
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}
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},
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"tools": [
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{
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"id": "lookup_order",
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"summary": "Look up order details by order ID. Returns order status, items, and shipping information.",
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"value": {
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"tool_type": "flowmodule",
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"type": "rawscript",
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"language": "bun",
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"content": "export async function main(order_id: string) {\n // Mock order lookup\n return {\n order_id,\n status: 'shipped',\n items: [\n { name: 'Wireless Headphones', quantity: 1, price: 79.99 },\n { name: 'Phone Case', quantity: 2, price: 19.99 }\n ],\n shipping: {\n carrier: 'FedEx',\n tracking_number: 'FX123456789',\n estimated_delivery: '2024-03-01'\n },\n total: 119.97\n };\n}",
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"input_transforms": {
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"order_id": {
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"type": "static",
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"value": null
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}
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}
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}
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},
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{
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"id": "check_refund_eligibility",
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"summary": "Check if an order is eligible for refund. Returns eligibility status and reason.",
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"value": {
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"tool_type": "flowmodule",
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"type": "rawscript",
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"language": "bun",
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"content": "export async function main(order_id: string) {\n // Mock refund eligibility check\n return {\n order_id,\n eligible: true,\n reason: 'Within 30-day return window',\n refund_amount: 119.97,\n refund_method: 'original_payment_method',\n processing_time: '5-7 business days'\n };\n}",
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"input_transforms": {
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"order_id": {
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"type": "static",
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"value": null
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}
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}
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}
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},
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{
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"id": "create_support_ticket",
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"summary": "Create a support ticket with specified description and priority (low, medium, high).",
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"value": {
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"tool_type": "flowmodule",
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"type": "rawscript",
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"language": "bun",
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"content": "export async function main(description: string, priority: 'low' | 'medium' | 'high') {\n // Mock ticket creation\n return {\n ticket_id: `TKT-${Date.now()}`,\n description,\n priority,\n status: 'open',\n created_at: new Date().toISOString(),\n estimated_response: priority === 'high' ? '2 hours' : priority === 'medium' ? '24 hours' : '48 hours'\n };\n}",
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"input_transforms": {
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"description": {
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"type": "static",
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"value": null
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},
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"priority": {
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"type": "static",
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"value": null
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}
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}
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}
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},
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{
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"id": "search_faq",
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"summary": "Search the FAQ database for relevant answers to common questions.",
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"value": {
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"tool_type": "flowmodule",
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"type": "rawscript",
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"language": "bun",
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"content": "export async function main(search_query: string) {\n // Mock FAQ search\n return {\n query: search_query,\n results: [\n {\n question: 'How do I track my order?',\n answer: 'You can track your order by logging into your account and clicking on \"Order History\". Each order has a tracking link.',\n relevance: 0.95\n },\n {\n question: 'What is the return policy?',\n answer: 'We offer a 30-day return policy for all unused items in original packaging. Refunds are processed within 5-7 business days.',\n relevance: 0.85\n }\n ]\n };\n}",
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"input_transforms": {
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"search_query": {
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"type": "static",
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"value": null
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}
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}
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}
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}
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],
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"parallel": true
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}
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},
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{
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"id": "log_interaction",
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"value": {
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"type": "rawscript",
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"language": "bun",
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"content": "export async function main(customer_id: string, query: string, agent_response: string) {\n // Mock audit logging\n return {\n logged: true,\n log_id: `LOG-${Date.now()}`,\n timestamp: new Date().toISOString(),\n customer_id,\n query_summary: query.substring(0, 100),\n response_length: agent_response.length\n };\n}",
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"input_transforms": {
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"customer_id": {
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"type": "javascript",
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"expr": "flow_input.customer_id"
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},
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"query": {
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"type": "javascript",
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"expr": "flow_input.query_text"
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},
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"agent_response": {
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"type": "javascript",
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"expr": "results.support_agent"
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}
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}
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}
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},
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{
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"id": "return_response",
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"value": {
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"type": "rawscript",
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"language": "bun",
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"content": "export async function main(agent_response: string, log_info: any, customer_profile: any) {\n return {\n response: agent_response,\n customer_name: customer_profile.name,\n interaction_logged: log_info.logged,\n log_id: log_info.log_id\n };\n}",
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"input_transforms": {
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"agent_response": {
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"type": "javascript",
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"expr": "results.support_agent"
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},
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"log_info": {
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"type": "javascript",
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"expr": "results.log_interaction"
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},
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"customer_profile": {
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"type": "javascript",
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"expr": "results.fetch_customer_profile"
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}
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}
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}
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}
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]
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},
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"schema": {
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"$schema": "https://json-schema.org/draft/2020-12/schema",
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"type": "object",
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"properties": {
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"customer_id": {
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"type": "string",
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"description": "The unique identifier of the customer"
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},
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"query_text": {
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"type": "string",
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"description": "The customer's support query text"
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}
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},
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"required": ["customer_id", "query_text"]
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}
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}
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