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Merge pull request #927 from hildebrandttk/docs/clarify-unified-mailbox-empty-section
docs: clarify why the Unified Mailbox section can look empty (#843)
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@@ -4,8 +4,8 @@
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- Read, compose, reply, reply-all, and forward in a Tiptap rich-text editor that handles inline images, drag-and-drop embedding, and tables
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- Gmail-style threading, expanded inline, with a conversation toggle you can switch off
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- The Unified Mailbox combines Inbox, Sent, Drafts, Junk, Archive, and Trash. By default it stays inside the active account and its shared/group folders; an admin can unlock a cross-account mode that spans every connected account.
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- All mail, Unread, and Starred obey that same account boundary and can be narrowed to a per-account folder selection. Every row names the folder its message came from.
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- The Unified Mailbox combines Inbox, Sent, Drafts, Junk, Archive, and Trash. By default it stays inside the active account and its shared/group folders; an admin can unlock a cross-account mode that spans every connected account. The combined folder rows only appear once 2+ accounts are connected (or "Include group inboxes" is on and a group inbox exists) — with just one account and no group inbox, turning the setting on adds the section header but nothing under it.
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- All mail, Unread, and Starred obey that same account boundary and can be narrowed to a per-account folder selection. Every row names the folder its message came from. Each of these three is a separate admin policy gate (see [Admin & extensibility](#admin--extensibility)) — if none are enabled for your instance, the toggles for them do not even appear in Settings → Appearance, and the Unified Mailbox section can look empty even with the feature turned on and multiple accounts connected. Ask your admin to enable the ones you need.
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- Search runs across all unified views; the per-role mailboxes add the full filter panel on top
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- Three mail layouts: split three-pane, focused list, or reading pane at the bottom
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- Drafts auto-save, keeping the chosen identity, the HTML body, and correct `In-Reply-To` / `References` headers on replies
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@@ -1040,7 +1040,7 @@
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},
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"unified_mailbox": {
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"label": "Unified Mailbox",
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"description": "Show combined folders (Inbox, Sent, etc.) for the active account and its shared folders.",
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"description": "Show combined folders (Inbox, Sent, etc.) for the active account and its shared folders. Needs more than one connected account (or a group inbox included below) before any folders appear here - with just one account, this only adds the section header. The All mail / Unread / Starred entries below are separate, admin-gated options that won't show up until your admin turns them on.",
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"cross_account": {
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"label": "Across all accounts",
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"description": "Merge the unified mailbox across every connected account instead of staying within the active account."
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